Waiver Service Coordinator
- Council on Aging of Southwestern Ohio
- Hybrid (Blue Ash, OH, USA)
- $47,000 - $66,000 yearly
Job Description
Job Title: Waiver Service Coordinator
Location: Community-based (in-home visits)
Job Type: Full-Time (37.5 hours/week)
Pay Range: $47,000 – $66,000 (commensurate with experience)
Your Compassion. Their Independence. Your Career with Purpose.
At Council on Aging (COA), Waiver Service Coordinators help older adults live safely and independently in their homes - where they want to be. If you’re passionate about person-centered care and thrive in a collaborative, mission-driven environment, this is your opportunity to make a lasting impact.
What You’ll Do
- Empower clients through personalized care planning and service coordination
- Conduct home visits and phone check-ins to assess well-being and eligibility
- Collaborate with interdisciplinary teams to ensure seamless care transitions
- Educate and support caregivers in navigating health and community resources
- Maintain accurate documentation and uphold program compliance standards
What You Bring
- Education: Bachelor’s degree in Social Work, Psychology, Gerontology, or related human (social) services field
- Experience: At least one year working with individuals with disabilities or chronic conditions
- Preferred: Experience with electronic documentation and case management systems
- Skills: Strong communication, critical thinking, and organizational abilities
- Knowledge: Familiarity with community resources in Southwestern Ohio
- Requirements: Valid driver’s license and reliable transportation to complete community visits across COA’s service area including Hamilton, Butler, Warren, Clinton, and Clermont Counties.
Why Join COA?
- 50+ years of trusted service supporting older adults in Southwestern Ohio
- Structured onboarding: Begin with 30 days of in-office training and community visit shadowing to build confidence and connections
- Choice and autonomy: After onboarding, work from your own home office while managing community visits, documentation, and in-person meetings and training opportunities
- Mission-driven impact: Help older adults live safely and independently in their homes
- “I love knowing my work helps someone stay in their home. It’s meaningful, and I feel supported every step of the way.” — COA Waiver Service Coordinator
Benefits That Support Your Life and Purpose
- Pension plan with 6% annual company contribution
- Generous paid time off and 12 paid holidays
- Health, dental, and vision insurance
- Professional development opportunities
- Pet insurance and employee assistance program
Ready to make a difference every day?
Apply now and help older adults live with dignity, independence, and choice.
Council on Aging (COA) is a nonprofit organization dedicated to enhancing quality of life for older adults, people with disabilities, their families and caregivers. We promote choice, independence, dignity and well-being through a range of services that help people remain in their homes for as long as possible.
Founded in 1971, COA is part of the national aging services network and is a state-designated Area Agency on Aging, serving individuals across a multi-county region. Our core service area includes Butler, Clermont, Clinton, Hamilton and Warren counties, with limited programming in Greene and Montgomery counties. One call to COA links people to the wide variety of agencies, information and programs that serve older adults, people with disabilities and their caregivers.
As an Area Aging on Agency, we are responsible for planning, coordinating and administrating local, state and federally-funded programs and services for older adults, people with disabilities and caregivers in our planning and service area: Butler, Clermont, Clinton, Hamilton and Warren counties.