2U
Lanham, MD, USA
What We're Looking For
2U’s Placement team is vital in the student enrollment lifecycle in identifying internship sites and matching this real world field work to students as a part of their Master’s curricula. The Placement team is a part of the Post-Enrollment Services team, which is focused on providing white glove customer service to students, faculty and university partners.
The Student Placement Specialist will form relationships with both students and internship sites where students can acquire hands-on learning and experience in their chosen field. The person in this role will be responsible for building new relationships and maintaining existing partnerships with placement sites. The Field Placement Specialist is key in ensuring retention through on-time placements and maintaining students’ enrollment status in each program.
Responsibilities Include, But Are Not Limited To
Managing all aspects of placement for our online Master’s programs in a specified territory to ensure overall student success in the program.
Developing new partnerships and maintaining relationships with agencies for placements
Matching agencies with students and placing them with a sense of urgency to prevent any lapse in class registration
Providing exceptional service to students throughout the placement cycle
Working with counterpart at the university and legal team on contract execution of partnership agreements to finalize agency contracts
Creating individual strategy for long term placement relationships as well as fulfilling “one off” placement requirements for students
Providing consistent and professional communication to students throughout the entire placement process via phone and email
Things That Should Be in Your Background
Bachelor’s degree. Master’s Degree or other advanced degree preferred
Preferably 2 years experience providing strategic direction to growing operations with focus on a proactive, forward thinking, scalable approach to creating processes
Previous experience in a fast paced, metrics driven environment
Previous experience in a customer service oriented environment
Other Attributes That Will Help You in This Role
Must have comfort in communicating and establishing rapport in a professional manner across the following mediums: phone, email, video conference and in-person
Highly self-motivated and able to work autonomously
Strong sense of system orientation and focus on providing “white glove” service to our students and faculty
Enthusiasm and the ability to thrive in an atmosphere of constant change
Ability to work and contribute in a team environment
About 2U Inc . (NASDAQ: TWOU)
We believe there should be no back row in higher education . For more than a decade, 2U , Inc ., a global leader in education technology, has been improving lives by powering the world’s best digital education . As a trusted partner and brand steward of great universities , we build, deliver , and support online graduate programs and certificates for working adults. Our industry-leading short courses, offered by GetSmarter®, are designed to equip lifelong learners with in-demand career skills. To learn more about 2U and No Back Row®, visit 2U .com.
2U Diversity and Inclusion Statement
At 2U , we are committed to creating and sustaining a culture that embodies diverse walks of life, ideas, genders, ages, races, cultures, sexual orientations, abilities and other unique qualities of our employees. We strive to offer a workplace where every employee feels empowered by the ways in which we are different, as well as the ways in which we are the same.
Why It’s Great to Work at 2U
2U offers a high-energy work environment that’s both challenging and fun. We work hard, but our offices are casual and social places. We wear jeans to work and fuel brainstorming sessions with snacks and seltzer.
Benefits
2U offers a comprehensive benefits package:
Medical, dental, and vision coverage
Life insurance, disability and 401(k)
Unlimited snacks and drinks
Tuition reimbursement program
Generous paid leave policies including a PTO allowance for your vacation, personal, or sick days
Additional time off benefits include: time off to volunteer for non-profit organizations
parental leave after 9 months of employment
holidays that include a winter break from Christmas through New Year and more!
Note: The above statements are intended to describe the general nature and level of work performed by individuals assigned to this position, and are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.
2U is an equal opportunity employer that does not discriminate against applicants or employees and ensures equal employment opportunity for all persons regardless of their race, creed, color, religion, sex, sexual orientation, pregnancy, national origin, age, marital status, disability, citizenship, military or veterans ’ status, or any other classifications protected by applicable federal, state or local laws. 2U ’s equal opportunity policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, training, promotion, job benefits, pay and dismissal.
What We're Looking For
2U’s Placement team is vital in the student enrollment lifecycle in identifying internship sites and matching this real world field work to students as a part of their Master’s curricula. The Placement team is a part of the Post-Enrollment Services team, which is focused on providing white glove customer service to students, faculty and university partners.
The Student Placement Specialist will form relationships with both students and internship sites where students can acquire hands-on learning and experience in their chosen field. The person in this role will be responsible for building new relationships and maintaining existing partnerships with placement sites. The Field Placement Specialist is key in ensuring retention through on-time placements and maintaining students’ enrollment status in each program.
Responsibilities Include, But Are Not Limited To
Managing all aspects of placement for our online Master’s programs in a specified territory to ensure overall student success in the program.
Developing new partnerships and maintaining relationships with agencies for placements
Matching agencies with students and placing them with a sense of urgency to prevent any lapse in class registration
Providing exceptional service to students throughout the placement cycle
Working with counterpart at the university and legal team on contract execution of partnership agreements to finalize agency contracts
Creating individual strategy for long term placement relationships as well as fulfilling “one off” placement requirements for students
Providing consistent and professional communication to students throughout the entire placement process via phone and email
Things That Should Be in Your Background
Bachelor’s degree. Master’s Degree or other advanced degree preferred
Preferably 2 years experience providing strategic direction to growing operations with focus on a proactive, forward thinking, scalable approach to creating processes
Previous experience in a fast paced, metrics driven environment
Previous experience in a customer service oriented environment
Other Attributes That Will Help You in This Role
Must have comfort in communicating and establishing rapport in a professional manner across the following mediums: phone, email, video conference and in-person
Highly self-motivated and able to work autonomously
Strong sense of system orientation and focus on providing “white glove” service to our students and faculty
Enthusiasm and the ability to thrive in an atmosphere of constant change
Ability to work and contribute in a team environment
About 2U Inc . (NASDAQ: TWOU)
We believe there should be no back row in higher education . For more than a decade, 2U , Inc ., a global leader in education technology, has been improving lives by powering the world’s best digital education . As a trusted partner and brand steward of great universities , we build, deliver , and support online graduate programs and certificates for working adults. Our industry-leading short courses, offered by GetSmarter®, are designed to equip lifelong learners with in-demand career skills. To learn more about 2U and No Back Row®, visit 2U .com.
2U Diversity and Inclusion Statement
At 2U , we are committed to creating and sustaining a culture that embodies diverse walks of life, ideas, genders, ages, races, cultures, sexual orientations, abilities and other unique qualities of our employees. We strive to offer a workplace where every employee feels empowered by the ways in which we are different, as well as the ways in which we are the same.
Why It’s Great to Work at 2U
2U offers a high-energy work environment that’s both challenging and fun. We work hard, but our offices are casual and social places. We wear jeans to work and fuel brainstorming sessions with snacks and seltzer.
Benefits
2U offers a comprehensive benefits package:
Medical, dental, and vision coverage
Life insurance, disability and 401(k)
Unlimited snacks and drinks
Tuition reimbursement program
Generous paid leave policies including a PTO allowance for your vacation, personal, or sick days
Additional time off benefits include: time off to volunteer for non-profit organizations
parental leave after 9 months of employment
holidays that include a winter break from Christmas through New Year and more!
Note: The above statements are intended to describe the general nature and level of work performed by individuals assigned to this position, and are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.
2U is an equal opportunity employer that does not discriminate against applicants or employees and ensures equal employment opportunity for all persons regardless of their race, creed, color, religion, sex, sexual orientation, pregnancy, national origin, age, marital status, disability, citizenship, military or veterans ’ status, or any other classifications protected by applicable federal, state or local laws. 2U ’s equal opportunity policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, training, promotion, job benefits, pay and dismissal.
2U
Lanham, MD, USA
What We're Looking For
At 2U, we believe that the future of education is digital. Our Admissions team is crucial to the success of 2U and our university partners. As an Admissions Counselor, you will directly impact students’ ability to reach their highest potential using the world’s best digital education. Join our admissions team to make a difference! Recruiting qualified applicants for the top-tier programs we partner with requires a consultative approach, an ability to meet challenges head-on, and a passion for changing lives through high quality education. 2U is hiring Admissions Counselors who will engage students for enrollment in a program from one of 2U's top college and university partners. Key skills include, but are not limited to:
Ability to establish rapport and build relationships with potential students
Persistence coupled with a passion for education
A proven track record of achieving measurable results in a fast-paced, deadline-driven department
Expertise in utilizing creative problem-solving skills to overcome any obstacles while guiding potential students through the university admissions process
Ability to develop relationships with prospective students via phone in a high-volume call environment and via email as needed
What you'll get from us:
A high growth company that is rapidly emerging as a leader in the Edtech space
Continuous training with opportunities for professional development
A deep commitment to fostering a great work-life balance
A huge support system
Competitive salary
Other Requirements:
Bachelor's degree
1+ years of phone-based experience in a metrics-driven environment
About 2U Inc. (NASDAQ: TWOU)
We believe there should be no back row in higher education. For more than a decade, 2U, Inc., a global leader in education technology, has been improving lives by powering the world’s best digital education. As a trusted partner and brand steward of great universities, we build, deliver, and support online graduate programs and certificates for working adults. Our industry-leading short courses, offered by GetSmarter®, are designed to equip lifelong learners with in-demand career skills. To learn more about 2U and No Back Row®, visit 2U.com.
2U Diversity and Inclusion Statement
At 2U, we are committed to creating and sustaining a culture that embodies diverse walks of life, ideas, genders, ages, races, cultures, sexual orientations, abilities and other unique qualities of our employees. We strive to offer a workplace where every employee feels empowered by the ways in which we are different, as well as the ways in which we are the same.
Why It’s Great to Work at 2U
2U offers a high-energy work environment that’s both challenging and fun. We work hard, but our offices are casual and social places. We wear jeans to work and fuel brainstorming sessions with snacks and seltzer.
Benefits
2U offers a comprehensive benefits package:
Medical, dental, and vision coverage
Life insurance, disability and 401(k)
Unlimited snacks and drinks
Tuition reimbursement program
Generous paid leave policies including a PTO allowance for your vacation, personal, or sick days
Additional time off benefits include: time off to volunteer for non-profit organizations
parental leave after 12 months of employment
holidays that include a winter break from Christmas through New Year and more!
Note: The above statements are intended to describe the general nature and level of work performed by individuals assigned to this position, and are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.
2U is an equal opportunity employer that does not discriminate against applicants or employees and ensures equal employment opportunity for all persons regardless of their race, creed, color, religion, sex, sexual orientation, pregnancy, national origin, age, marital status, disability, citizenship, military or veterans’ status, or any other classifications protected by applicable federal, state or local laws. 2U’s equal opportunity policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, training, promotion, job benefits, pay and dismissal.
What We're Looking For
At 2U, we believe that the future of education is digital. Our Admissions team is crucial to the success of 2U and our university partners. As an Admissions Counselor, you will directly impact students’ ability to reach their highest potential using the world’s best digital education. Join our admissions team to make a difference! Recruiting qualified applicants for the top-tier programs we partner with requires a consultative approach, an ability to meet challenges head-on, and a passion for changing lives through high quality education. 2U is hiring Admissions Counselors who will engage students for enrollment in a program from one of 2U's top college and university partners. Key skills include, but are not limited to:
Ability to establish rapport and build relationships with potential students
Persistence coupled with a passion for education
A proven track record of achieving measurable results in a fast-paced, deadline-driven department
Expertise in utilizing creative problem-solving skills to overcome any obstacles while guiding potential students through the university admissions process
Ability to develop relationships with prospective students via phone in a high-volume call environment and via email as needed
What you'll get from us:
A high growth company that is rapidly emerging as a leader in the Edtech space
Continuous training with opportunities for professional development
A deep commitment to fostering a great work-life balance
A huge support system
Competitive salary
Other Requirements:
Bachelor's degree
1+ years of phone-based experience in a metrics-driven environment
About 2U Inc. (NASDAQ: TWOU)
We believe there should be no back row in higher education. For more than a decade, 2U, Inc., a global leader in education technology, has been improving lives by powering the world’s best digital education. As a trusted partner and brand steward of great universities, we build, deliver, and support online graduate programs and certificates for working adults. Our industry-leading short courses, offered by GetSmarter®, are designed to equip lifelong learners with in-demand career skills. To learn more about 2U and No Back Row®, visit 2U.com.
2U Diversity and Inclusion Statement
At 2U, we are committed to creating and sustaining a culture that embodies diverse walks of life, ideas, genders, ages, races, cultures, sexual orientations, abilities and other unique qualities of our employees. We strive to offer a workplace where every employee feels empowered by the ways in which we are different, as well as the ways in which we are the same.
Why It’s Great to Work at 2U
2U offers a high-energy work environment that’s both challenging and fun. We work hard, but our offices are casual and social places. We wear jeans to work and fuel brainstorming sessions with snacks and seltzer.
Benefits
2U offers a comprehensive benefits package:
Medical, dental, and vision coverage
Life insurance, disability and 401(k)
Unlimited snacks and drinks
Tuition reimbursement program
Generous paid leave policies including a PTO allowance for your vacation, personal, or sick days
Additional time off benefits include: time off to volunteer for non-profit organizations
parental leave after 12 months of employment
holidays that include a winter break from Christmas through New Year and more!
Note: The above statements are intended to describe the general nature and level of work performed by individuals assigned to this position, and are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.
2U is an equal opportunity employer that does not discriminate against applicants or employees and ensures equal employment opportunity for all persons regardless of their race, creed, color, religion, sex, sexual orientation, pregnancy, national origin, age, marital status, disability, citizenship, military or veterans’ status, or any other classifications protected by applicable federal, state or local laws. 2U’s equal opportunity policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, training, promotion, job benefits, pay and dismissal.
Federal Bureau of Investigation (FBI)
Washington, DC, USA
The FBI’s Applications and Data Division is looking for passionate technologists to help us face some of the nation’s toughest challenges. We provide the end-to-end technical services for the applications and data that enable FBI Special Agents and Analysts around the world to protect the American public and uphold the U.S. Constitution. Join us in developing technologies to further the mission of the FBI. Our goal is simple: stay ahead of the threat by delivering on the potential of software and data.
As an Information Security Engineer, you will work on application system designs and architecture plans to embed security into development, testing and deployments across the development lifecycle.
TECHNICAL QUALIFICATIONS AND SKILLS:
You demonstrate strong understanding of security policy advocated by the U.S. government, including the Department of Defense and appropriate civil agencies, (such as NIST).
You have experience with INFOSEC technology, policy, procedure development and implementation on major industry and government programs/efforts.
You have strong knowledge of technology and security topics including network security, application security, infrastructure hardening, security baselines and web server and database security.
You are experienced in security architecture of modern cloud technologies, including multi-tenancy, containerization/virtualization, and automation services
You have familiarity with application test methodologies, automating application security testing and the strengths/weaknesses of test automation.
You have a working knowledge of at least one or more of Java, Python, C++ and Ruby.
You are experienced in applying static and/or dynamic analysis in application testing.
You have the ability to evaluate cryptography choice and implementation.
You can communicate technical security concepts to diverse audiences, both verbally and in writing.
You have general experience in the development of both common-user and special-purpose command-and-control information systems, with increasing responsibilities in the scope and magnitude of the systems for which solutions have been implemented.
Minimum Qualifications:
You must:
Be a U.S. citizen.
Be able to obtain a Top-Secret Clearance-Sensitive Compartmented Information (SCI) clearance.
Must meet the FBI’s Employment Eligibility
All applicants will be rated on the follow competencies:
Knowledge and expertise in information security engineering and technologies.
Analytic Thinking
Communication
Flexibility/Adaptability
Initiative
What to Expect in the Hiring Phase:
The FBI’s mission is to protect the American people and uphold the Constitution of the United States; you will be integral to delivering innovative software that helps the FBI accomplish that mission. Selecting great talent for our mission is one of the most important privileges we have. Part of the selection process will be for you to meet with a five-member panel of FBI technical experts and senior leaders in your field who will assess your problem-solving skills and technical acumen, as well as give you an opportunity to ask questions and make sure this role is a great fit for you.
HOW TO APPLY
To apply for this position, please send your resume (and direct all questions) to FBI_Apps_Data@fbi.gov.
The FBI’s Applications and Data Division is looking for passionate technologists to help us face some of the nation’s toughest challenges. We provide the end-to-end technical services for the applications and data that enable FBI Special Agents and Analysts around the world to protect the American public and uphold the U.S. Constitution. Join us in developing technologies to further the mission of the FBI. Our goal is simple: stay ahead of the threat by delivering on the potential of software and data.
As an Information Security Engineer, you will work on application system designs and architecture plans to embed security into development, testing and deployments across the development lifecycle.
TECHNICAL QUALIFICATIONS AND SKILLS:
You demonstrate strong understanding of security policy advocated by the U.S. government, including the Department of Defense and appropriate civil agencies, (such as NIST).
You have experience with INFOSEC technology, policy, procedure development and implementation on major industry and government programs/efforts.
You have strong knowledge of technology and security topics including network security, application security, infrastructure hardening, security baselines and web server and database security.
You are experienced in security architecture of modern cloud technologies, including multi-tenancy, containerization/virtualization, and automation services
You have familiarity with application test methodologies, automating application security testing and the strengths/weaknesses of test automation.
You have a working knowledge of at least one or more of Java, Python, C++ and Ruby.
You are experienced in applying static and/or dynamic analysis in application testing.
You have the ability to evaluate cryptography choice and implementation.
You can communicate technical security concepts to diverse audiences, both verbally and in writing.
You have general experience in the development of both common-user and special-purpose command-and-control information systems, with increasing responsibilities in the scope and magnitude of the systems for which solutions have been implemented.
Minimum Qualifications:
You must:
Be a U.S. citizen.
Be able to obtain a Top-Secret Clearance-Sensitive Compartmented Information (SCI) clearance.
Must meet the FBI’s Employment Eligibility
All applicants will be rated on the follow competencies:
Knowledge and expertise in information security engineering and technologies.
Analytic Thinking
Communication
Flexibility/Adaptability
Initiative
What to Expect in the Hiring Phase:
The FBI’s mission is to protect the American people and uphold the Constitution of the United States; you will be integral to delivering innovative software that helps the FBI accomplish that mission. Selecting great talent for our mission is one of the most important privileges we have. Part of the selection process will be for you to meet with a five-member panel of FBI technical experts and senior leaders in your field who will assess your problem-solving skills and technical acumen, as well as give you an opportunity to ask questions and make sure this role is a great fit for you.
HOW TO APPLY
To apply for this position, please send your resume (and direct all questions) to FBI_Apps_Data@fbi.gov.
Federal Bureau of Investigation (FBI)
Washington, DC, USA
The FBI’s Applications and Data Division is looking for passionate technologists to help us face some of the nation’s toughest challenges. We provide the end-to-end technical services for the applications and data that enable FBI Special Agents and Analysts around the world to protect the American public and uphold the U.S. Constitution. Join us in developing technologies to further the mission of the FBI. Our goal is simple: stay ahead of the threat by delivering on the potential of software and data.
As a Software Engineer, you are focused on all processes of the software development lifecycle, including collecting and analyzing system requirements, evaluating viable options, designing and developing solutions, testing and quality assurance and configuration and change management.
TECHNICAL QUALIFICATIONS AND SKILLS:
You understand software engineering fundamentals (data structures, algorithms, design patterns), and have strong programming and analytical skills. You have demonstrated problem-solving and debugging skills necessary to determine the root cause of a software defect or technical issue.
You have an excellent understanding of the Object Oriented Programming (OOP) and Object Oriented Analysis (OOA) concepts and ability to develop software using Java, C++, Python.
You are familiar with front-end technologies (HTML5, CSS3, Type Script, JavaScript, AJAX, JSON), middle-tier technologies (REST/SOAP-based web services), and back-end technologies including storage and database theory, operation and query optimization.
You have familiarity with alternative database technologies such as ACID (Atomicity, Consistency, Isolation and Durability) as found in many relational database-management systems and BASE (Basic Availability, Soft-state and Eventual consistency) as found in many NoSQL database management systems.
You have experience in software engineering development methodologies including Agile, Scrum and Kanban.
You have the ability to work on multiple parallel projects and tasks, and to operate in a dynamic, fast-paced, team-oriented environment. You can comprehend and analyze complex technical problems and quickly identify and implement solutions to address those problems. You should be able to solve small problems in ways that positively affect the big picture.
You have experience with applying Cloud services as integral components of larger solutions and have a demonstrated ability to brief Cloud concepts to technical and non-technical audiences and advocate for customers.
You have the ability to understand and explain business logic and technical concepts to non-technical stakeholders.
Minimum Qualifications:
You must:
Be a U.S. citizen.
Be able to obtain a Top-Secret Clearance-Sensitive Compartmented Information (SCI) clearance.
Must meet the FBI’s Employment Eligibility
All applicants will be rated on the following competencies:
Knowledge and expertise in software engineering technologies.
Analytic Thinking
Communication
Flexibility/Adaptability
Initiative
What to Expect in the Hiring Phase:
The FBI’s mission is to protect the American people and uphold the Constitution of the United States; you will be integral to delivering innovative software that helps the FBI accomplish that mission. Selecting great talent for our mission is one of the most important privileges we have. Part of the selection process will be for you to meet with a five-member panel of FBI technical experts and senior leaders in your field who will assess your problem-solving skills and technical acumen, as well as give you an opportunity to ask questions and make sure this role is a great fit for you.
HOW TO APPLY
To apply for this position, please send your resume (and direct all questions) to FBI_Apps_Data@fbi.gov.
The FBI’s Applications and Data Division is looking for passionate technologists to help us face some of the nation’s toughest challenges. We provide the end-to-end technical services for the applications and data that enable FBI Special Agents and Analysts around the world to protect the American public and uphold the U.S. Constitution. Join us in developing technologies to further the mission of the FBI. Our goal is simple: stay ahead of the threat by delivering on the potential of software and data.
As a Software Engineer, you are focused on all processes of the software development lifecycle, including collecting and analyzing system requirements, evaluating viable options, designing and developing solutions, testing and quality assurance and configuration and change management.
TECHNICAL QUALIFICATIONS AND SKILLS:
You understand software engineering fundamentals (data structures, algorithms, design patterns), and have strong programming and analytical skills. You have demonstrated problem-solving and debugging skills necessary to determine the root cause of a software defect or technical issue.
You have an excellent understanding of the Object Oriented Programming (OOP) and Object Oriented Analysis (OOA) concepts and ability to develop software using Java, C++, Python.
You are familiar with front-end technologies (HTML5, CSS3, Type Script, JavaScript, AJAX, JSON), middle-tier technologies (REST/SOAP-based web services), and back-end technologies including storage and database theory, operation and query optimization.
You have familiarity with alternative database technologies such as ACID (Atomicity, Consistency, Isolation and Durability) as found in many relational database-management systems and BASE (Basic Availability, Soft-state and Eventual consistency) as found in many NoSQL database management systems.
You have experience in software engineering development methodologies including Agile, Scrum and Kanban.
You have the ability to work on multiple parallel projects and tasks, and to operate in a dynamic, fast-paced, team-oriented environment. You can comprehend and analyze complex technical problems and quickly identify and implement solutions to address those problems. You should be able to solve small problems in ways that positively affect the big picture.
You have experience with applying Cloud services as integral components of larger solutions and have a demonstrated ability to brief Cloud concepts to technical and non-technical audiences and advocate for customers.
You have the ability to understand and explain business logic and technical concepts to non-technical stakeholders.
Minimum Qualifications:
You must:
Be a U.S. citizen.
Be able to obtain a Top-Secret Clearance-Sensitive Compartmented Information (SCI) clearance.
Must meet the FBI’s Employment Eligibility
All applicants will be rated on the following competencies:
Knowledge and expertise in software engineering technologies.
Analytic Thinking
Communication
Flexibility/Adaptability
Initiative
What to Expect in the Hiring Phase:
The FBI’s mission is to protect the American people and uphold the Constitution of the United States; you will be integral to delivering innovative software that helps the FBI accomplish that mission. Selecting great talent for our mission is one of the most important privileges we have. Part of the selection process will be for you to meet with a five-member panel of FBI technical experts and senior leaders in your field who will assess your problem-solving skills and technical acumen, as well as give you an opportunity to ask questions and make sure this role is a great fit for you.
HOW TO APPLY
To apply for this position, please send your resume (and direct all questions) to FBI_Apps_Data@fbi.gov.
Federal Bureau of Investigation (FBI)
Washington, DC, USA
The FBI’s Applications and Data Division is looking for passionate technologists to help us face some of the nation’s toughest challenges. We provide the end-to-end technical services for the applications and data that enable FBI Special Agents and Analysts around the world to protect the American public and uphold the U.S. Constitution. Join us in developing technologies to further the mission of the FBI. Our goal is simple: stay ahead of the threat by delivering on the potential of software and data.
As a Site Reliability Engineer, you are focused on maximum availability, reliability, security and performance for digital experiences by discovering and solving problems before they threaten mission-critical applications. You will combine engineering and software development experience and skills to drive best practices, patterns and architectures to maximize the availability, reliability and stability of platforms, processing and delivery of systems.
TECHNICAL QUALIFICATIONS AND SKILLS:
You are confident and capable in reporting and communicating high-value metrics to leadership. You have a deep understanding of how site reliability influences users.
You possess strong knowledge of data-center infrastructure and cloud platforms in working directly with the infrastructure and application teams.
You are experienced in configuring and managing Software Defined Networks (SDNs).
Your technical skills include Apache Web Server, Apache Tomcat, Eclipse Jetty, Java, content delivery network tools or similar.
You are familiar with log management systems such as Splunk.
Your experience with automated configuration management tools includes software such as Puppet, Ansible or Chef.
You are knowledgeable about automation and orchestration to enable continuous integration and continuous deployment of applications and infrastructure.
You have a good understanding of networking and networking protocols, including the use of routers, switches, firewalls and load balancers, as well as TCP/IP, the OSI Model and network analysis tools.
You are experienced in troubleshooting infrastructure problems and working with a team to resolve large-scale production issues.
You have experience instrumenting and monitoring systems to gain visibility and understanding of how systems are performing.
You can aid engineering teams in responding to production issues quickly using early warning and alerting technologies and aid in the development self-healing responses to problems.
You have familiarity with agile methodologies, performance engineering and automation tools.
Minimum Qualifications:
You must:
Be a U.S. citizen.
Be able to obtain a Top-Secret Clearance-Sensitive Compartmented Information (SCI) clearance.
Must meet the FBI’s Employment Eligibility
All applicants will be rated on the following competencies:
Knowledge and expertise in site reliability tools and technologies.
Analytic Thinking
Communication
Flexibility/Adaptability
Initiative
What to Expect in the Hiring Phase:
The FBI’s mission is to protect the American people and uphold the Constitution of the United States; you will be integral to delivering innovative software that helps the FBI accomplish that mission. Selecting great talent for our mission is one of the most important privileges we have. Part of the selection process will be for you to meet with a five-member panel of FBI technical experts and senior leaders in your field who will assess your problem-solving skills and technical acumen, as well as give you an opportunity to ask questions and make sure this role is a great fit for you.
HOW TO APPLY
To apply for this position, please send your resume (and direct all questions) to FBI_Apps_Data@fbi.gov.
The FBI’s Applications and Data Division is looking for passionate technologists to help us face some of the nation’s toughest challenges. We provide the end-to-end technical services for the applications and data that enable FBI Special Agents and Analysts around the world to protect the American public and uphold the U.S. Constitution. Join us in developing technologies to further the mission of the FBI. Our goal is simple: stay ahead of the threat by delivering on the potential of software and data.
As a Site Reliability Engineer, you are focused on maximum availability, reliability, security and performance for digital experiences by discovering and solving problems before they threaten mission-critical applications. You will combine engineering and software development experience and skills to drive best practices, patterns and architectures to maximize the availability, reliability and stability of platforms, processing and delivery of systems.
TECHNICAL QUALIFICATIONS AND SKILLS:
You are confident and capable in reporting and communicating high-value metrics to leadership. You have a deep understanding of how site reliability influences users.
You possess strong knowledge of data-center infrastructure and cloud platforms in working directly with the infrastructure and application teams.
You are experienced in configuring and managing Software Defined Networks (SDNs).
Your technical skills include Apache Web Server, Apache Tomcat, Eclipse Jetty, Java, content delivery network tools or similar.
You are familiar with log management systems such as Splunk.
Your experience with automated configuration management tools includes software such as Puppet, Ansible or Chef.
You are knowledgeable about automation and orchestration to enable continuous integration and continuous deployment of applications and infrastructure.
You have a good understanding of networking and networking protocols, including the use of routers, switches, firewalls and load balancers, as well as TCP/IP, the OSI Model and network analysis tools.
You are experienced in troubleshooting infrastructure problems and working with a team to resolve large-scale production issues.
You have experience instrumenting and monitoring systems to gain visibility and understanding of how systems are performing.
You can aid engineering teams in responding to production issues quickly using early warning and alerting technologies and aid in the development self-healing responses to problems.
You have familiarity with agile methodologies, performance engineering and automation tools.
Minimum Qualifications:
You must:
Be a U.S. citizen.
Be able to obtain a Top-Secret Clearance-Sensitive Compartmented Information (SCI) clearance.
Must meet the FBI’s Employment Eligibility
All applicants will be rated on the following competencies:
Knowledge and expertise in site reliability tools and technologies.
Analytic Thinking
Communication
Flexibility/Adaptability
Initiative
What to Expect in the Hiring Phase:
The FBI’s mission is to protect the American people and uphold the Constitution of the United States; you will be integral to delivering innovative software that helps the FBI accomplish that mission. Selecting great talent for our mission is one of the most important privileges we have. Part of the selection process will be for you to meet with a five-member panel of FBI technical experts and senior leaders in your field who will assess your problem-solving skills and technical acumen, as well as give you an opportunity to ask questions and make sure this role is a great fit for you.
HOW TO APPLY
To apply for this position, please send your resume (and direct all questions) to FBI_Apps_Data@fbi.gov.
Federal Bureau of Investigation (FBI)
Washington, DC, USA
The FBI Applications and Data Division is looking for passionate technologists to help the agency face some of the nation’s toughest IT challenges. We provide end-to-end technical services for applications and data that enable FBI Special Agents and Intelligence Analysts around the world to protect the American public and uphold the U.S. Constitution. Join us in developing technologies to further the mission of the FBI. Our goal is simple: stay ahead of threats by delivering on the potential of software and data.
As a Big Data Technologist, you will design and build solutions for Special Agents and Intelligence Analysts that bring together data lakes from disparate sources, extract mission-critical intelligence and provide advanced analytics to the FBI’s investigative teams.
TECHNICAL QUALIFICATIONS AND SKILLS:
Experience developing solutions using the Hadoop ecosystem, including HDFS, YARN, Spark, MapReduce, HIVE, Zookeeper, Kafka, Storm and Hue, as well as experience with NoSQL and graph databases such as Accumulo, Hbase, MongoDB, Gaffer, Graphulo and SecureGraph.
Experience with search indexes such as Elasticsearch or Solr; experience using Splunk or ELK Stack to aggregate and mine cluster and application logs. The job requires the ability to write quality code and tests in one or more scripting/programming languages (Java, Scala, Python, R, Bash, etc.).
Demonstrated ability to develop RESTful web service APIs; experience with automated environment configuration and deployment tools such as Puppet, Chef or Ansible; and Linux Unix OS experience (including shell scripting and basic commands).
Knowledge and understanding of Agile tools and DevOps techniques such as: continuous integration, continuous delivery; build and test automation; test driven development; etc.
Minimum Qualifications:
You must:
Be a U.S. citizen.
Be able to obtain a Top-Secret Clearance-Sensitive Compartmented Information (SCI) clearance.
Must meet the FBI’s Employment Eligibility
All applicants will be rated on the following competencies:
Knowledge and expertise in Big Data technologies.
Analytic Thinking
Communication
Flexibility/Adaptability
Initiative
What to Expect in the Hiring Phase:
The FBI’s mission is to protect the American people and uphold the Constitution of the United States; you will be integral to delivering innovative software that helps the FBI accomplish that mission. Selecting great talent for our mission is one of the most important privileges we have. Part of the selection process will be for you to meet with a five-member panel of FBI technical experts and senior leaders in your field who will assess your problem-solving skills and technical acumen, as well as give you an opportunity to ask questions and make sure this role is a great fit for you.
HOW TO APPLY
To apply for this position, please send your resume (and direct all questions) to FBI_Apps_Data@fbi.gov.
The FBI Applications and Data Division is looking for passionate technologists to help the agency face some of the nation’s toughest IT challenges. We provide end-to-end technical services for applications and data that enable FBI Special Agents and Intelligence Analysts around the world to protect the American public and uphold the U.S. Constitution. Join us in developing technologies to further the mission of the FBI. Our goal is simple: stay ahead of threats by delivering on the potential of software and data.
As a Big Data Technologist, you will design and build solutions for Special Agents and Intelligence Analysts that bring together data lakes from disparate sources, extract mission-critical intelligence and provide advanced analytics to the FBI’s investigative teams.
TECHNICAL QUALIFICATIONS AND SKILLS:
Experience developing solutions using the Hadoop ecosystem, including HDFS, YARN, Spark, MapReduce, HIVE, Zookeeper, Kafka, Storm and Hue, as well as experience with NoSQL and graph databases such as Accumulo, Hbase, MongoDB, Gaffer, Graphulo and SecureGraph.
Experience with search indexes such as Elasticsearch or Solr; experience using Splunk or ELK Stack to aggregate and mine cluster and application logs. The job requires the ability to write quality code and tests in one or more scripting/programming languages (Java, Scala, Python, R, Bash, etc.).
Demonstrated ability to develop RESTful web service APIs; experience with automated environment configuration and deployment tools such as Puppet, Chef or Ansible; and Linux Unix OS experience (including shell scripting and basic commands).
Knowledge and understanding of Agile tools and DevOps techniques such as: continuous integration, continuous delivery; build and test automation; test driven development; etc.
Minimum Qualifications:
You must:
Be a U.S. citizen.
Be able to obtain a Top-Secret Clearance-Sensitive Compartmented Information (SCI) clearance.
Must meet the FBI’s Employment Eligibility
All applicants will be rated on the following competencies:
Knowledge and expertise in Big Data technologies.
Analytic Thinking
Communication
Flexibility/Adaptability
Initiative
What to Expect in the Hiring Phase:
The FBI’s mission is to protect the American people and uphold the Constitution of the United States; you will be integral to delivering innovative software that helps the FBI accomplish that mission. Selecting great talent for our mission is one of the most important privileges we have. Part of the selection process will be for you to meet with a five-member panel of FBI technical experts and senior leaders in your field who will assess your problem-solving skills and technical acumen, as well as give you an opportunity to ask questions and make sure this role is a great fit for you.
HOW TO APPLY
To apply for this position, please send your resume (and direct all questions) to FBI_Apps_Data@fbi.gov.
Federal Bureau of Investigation (FBI)
Washington, DC, USA
As an FBI Special Agent with expertise in cybersecurity, you’ll have a career like no other. Your technology background provides skillsets in areas the FBI needs most. To keep pace with evolving threats, we need Special Agents who are logical thinkers and experienced in network, information and cybersecurity, computer science, digital forensics and incident response among other technical specialty areas. And as a Special Agent, you will be integrated into all of the different areas in which we work.
Whether you work in counterterrorism, criminal investigations or thwarting cyberattacks, investigating computer-based crimes (website hacks, intrusions, data theft, ransomware, etc.) make up some of our top priorities. You will work on highly collaborative investigative teams to thwart counterintelligence plots, fraud, bank robberies and more. Candidates must work well in high-speed, dynamic and sophisticated environments and have excellent communication skills.
You can expect continued specialized training once onboard and opportunities to work on some of the Bureau’s most complex cases. The scope and scale of our investigations provide unique challenges unlike anything you could work on in the private sector. Your ultimate mission: to protect the American people and uphold the Constitution of the United States.
Being a Special Agent can be a lifelong career of uncommon days and amazing experiences.
Here’s what you’ll need to succeed:
Exceptional problem-solving and analytical skills.
A deep understanding of the deployment, administration and support of information and computing infrastructure.
Ability to communicate clearly and effectively with both technical and nontechnical colleagues and stakeholders, both internally and externally.
Be detail-oriented, yet keep a strategic focus.
Ability to objectively evaluate information and make sound judgments.
BA/BS degree in information technology, forensic science, computer technology or similar disciplines.
Honesty and integrity must be the foundation of who you are.
Demonstrated technical expertise and problem-solving ability.
The drive and commitment to make a difference in the communities you serve.
All applicants are evaluated on core competencies of collaboration, communication, flexibility/adaptability, initiative, interpersonal ability, leadership, organizing/planning and problem solving/judgment.
The FBI Special Agent position requires significant commitment and dedication from you and your family, but it’s an experience you will never forget. As a Special Agent, you will join an elite team of people committed to the highest standards. Our team has a critical mission and our people are sought after as some of the best in their fields.
Key Requirements
You must:
Be at least 23 years old and not have reached your 37th birthday on appointment.
Have two years of full-time professional work experience (see work experience waiver for exceptions).
Meet the FBI’s Employment Eligibility requirements.
Possess a valid driver’s license with at least six months driving experience.
Meet all FBI physical requirements, be physically fit to complete training at the FBI Academy in Quantico, VA, and maintain a high level of fitness throughout your career.
Commit to serving as a Special Agent for a minimum of three years.
Successfully complete approximately 20 weeks of employment as a Special Agent trainee, while housed at the FBI Academy.
Work a minimum of a 50-hour workweek, which may include odd hours, and be on call 24/7, including holidays and weekends.
Be willing and able to participate in arrests, execute search warrants, raids and similar assignments.
The FBI is proud to be an Equal Opportunity Employer and all qualified applicants will receive consideration for this vacancy. Except where otherwise provided by law, selection will be made without regard to, and there will be no discrimination because of color, race, religion, national origin, political affiliation, marital status, parental status, physical or mental disability, genetic information, age, sex, sexual orientation, membership or nonmembership in an employee organization, or on the basis of personal favoritism, or any other nonmerit factors.
As an FBI Special Agent with expertise in cybersecurity, you’ll have a career like no other. Your technology background provides skillsets in areas the FBI needs most. To keep pace with evolving threats, we need Special Agents who are logical thinkers and experienced in network, information and cybersecurity, computer science, digital forensics and incident response among other technical specialty areas. And as a Special Agent, you will be integrated into all of the different areas in which we work.
Whether you work in counterterrorism, criminal investigations or thwarting cyberattacks, investigating computer-based crimes (website hacks, intrusions, data theft, ransomware, etc.) make up some of our top priorities. You will work on highly collaborative investigative teams to thwart counterintelligence plots, fraud, bank robberies and more. Candidates must work well in high-speed, dynamic and sophisticated environments and have excellent communication skills.
You can expect continued specialized training once onboard and opportunities to work on some of the Bureau’s most complex cases. The scope and scale of our investigations provide unique challenges unlike anything you could work on in the private sector. Your ultimate mission: to protect the American people and uphold the Constitution of the United States.
Being a Special Agent can be a lifelong career of uncommon days and amazing experiences.
Here’s what you’ll need to succeed:
Exceptional problem-solving and analytical skills.
A deep understanding of the deployment, administration and support of information and computing infrastructure.
Ability to communicate clearly and effectively with both technical and nontechnical colleagues and stakeholders, both internally and externally.
Be detail-oriented, yet keep a strategic focus.
Ability to objectively evaluate information and make sound judgments.
BA/BS degree in information technology, forensic science, computer technology or similar disciplines.
Honesty and integrity must be the foundation of who you are.
Demonstrated technical expertise and problem-solving ability.
The drive and commitment to make a difference in the communities you serve.
All applicants are evaluated on core competencies of collaboration, communication, flexibility/adaptability, initiative, interpersonal ability, leadership, organizing/planning and problem solving/judgment.
The FBI Special Agent position requires significant commitment and dedication from you and your family, but it’s an experience you will never forget. As a Special Agent, you will join an elite team of people committed to the highest standards. Our team has a critical mission and our people are sought after as some of the best in their fields.
Key Requirements
You must:
Be at least 23 years old and not have reached your 37th birthday on appointment.
Have two years of full-time professional work experience (see work experience waiver for exceptions).
Meet the FBI’s Employment Eligibility requirements.
Possess a valid driver’s license with at least six months driving experience.
Meet all FBI physical requirements, be physically fit to complete training at the FBI Academy in Quantico, VA, and maintain a high level of fitness throughout your career.
Commit to serving as a Special Agent for a minimum of three years.
Successfully complete approximately 20 weeks of employment as a Special Agent trainee, while housed at the FBI Academy.
Work a minimum of a 50-hour workweek, which may include odd hours, and be on call 24/7, including holidays and weekends.
Be willing and able to participate in arrests, execute search warrants, raids and similar assignments.
The FBI is proud to be an Equal Opportunity Employer and all qualified applicants will receive consideration for this vacancy. Except where otherwise provided by law, selection will be made without regard to, and there will be no discrimination because of color, race, religion, national origin, political affiliation, marital status, parental status, physical or mental disability, genetic information, age, sex, sexual orientation, membership or nonmembership in an employee organization, or on the basis of personal favoritism, or any other nonmerit factors.
ServiceSource
Nashville, TN, USA
Partner Program Channel Specialist
JOB DESCRIPTION
Partner Program Channel Specialist will be responsible for managing a portfolio of approximately 50 partners. The primary goal of this team is to accelerate revenue and profitability of the L2 tier partners (L1 tier of partners are those who have achieved a basic level of certification to become Google Cloud Partners. L2 tier of partners are those who have achieved ‘premier’ status by achieving a higher level of certification and specialization.) by providing end-to-end consultative guidance to grow partners within the tier and where possible, to grow partners to be strategic for Google Cloud.
This will include creation of joint business plans, increasing partners’ scope of influence in the market by identifying and leveraging competitive differentiators, maximizing partner profitability by leveraging all available incentives and by prioritizing the right opportunities, helping partners build specialization and vertical focus. Balancing these goals with a premium partner experience is critical.
In this role you will be available as a service through email, phone, video chat and on-air events to a limited number of partners belonging to the T2 partner tier. This service will be available to them, in addition to the Help Desk/Concierge service and so must fully leverage and be in sync with the activities run by the concierge.
The Partner Program Channel Specialists are experienced partner managers who are goal-oriented, self-motivated, self-managed and are focused on building strong relationships with Google Cloud partners with the aim of enabling them with the necessary information to help them grow their own business while meeting and exceeding customer expectations.
Team and Individual Goals
Develop joint business plans for 100% of partners: all partners within the team’s portfolio. Ensure that partners are bought in to what is expected of them and have clarity on the tools and resources available from Google to help them achieve those plans
Combine a strong working knowledge of industry, regional nuances and partner business models to coach partners to increase their relevance to customers and specialized capabilities
Work towards team and individual goals for KPI’s like pipeline targets, partner portfolio revenue targets, certifications and partner development measures such as specializations
Strive for exceptional partner engagement by providing relevant, accurate and timely information to help partners capture opportunities and drive revenue acceleration
Help team members or advise managers on creating efficiencies in workflow and identifying programmatic opportunities to achieve targets
Collaborate with cross-functional teams, like partner enablement, partner support, partner onboarding or partner sales to highlight needs of partners that are not met by the Partner Program and to act as a conduit for existing resources to the Partners
Proactively communicate top issues identified with the partners and propose solutions to improve our partner journey
Proactively generate and communicate actionable insights, at the industry-level, geography-level to enable partners to generate greater, more specialized value for customers
Manage and develop strong relationships with our partners and ensure premier experience for each individual partner
Educate partners on the Partner Program, Incentives such as PIP/MDF/PIP Accelerated and so on, Enablement Materials and Google’s products that they can leverage to keep a healthy sales cycle in their pipeline
Provide excellent service to the partners by proactively understanding and creatively solving partners’ problems
Proactively analyse a combination of data trends, market dynamics and partner performance, identify opportunities and create plans to capture those opportunities ● Contribute to creating and updating Google support knowledge base
Systems and Policy Knowledge
A thorough understanding of SFDC And Google Partner Sales Tools
A clear understanding of partner journeys so as to leverage all available enablement resources to equip partners to get certified, achieve specialization and reach premier status
Use productivity tools such as email, telephony, chat, video conference solutions and YouTube live / Hangouts on air
Familiarity with analysis tools such as BigQuery to generate insights from channel data
REQUIREMENTS - Minimum
Bachelor degree
2-4 years’ experience in channel management, inbound customer support, account management, business development or inside sales/channel sales, preferably at a tech company and/or SaaS company
Strong understanding of IaaS, PaaS, SaaS and the cloud industry
Strong communication skills with a proactive and positive approach to tasks
Objective and analytical approach to decision making
Performance oriented - motivated by sales/activity targets and competition
Proven ability to build relationships and deliver in a cross-functional / matrixed environment
Strong work ethic and ability to work with minimal supervision
Ability to maintain control of communication length and direction and articulate under pressure
Ability to work independently, prioritize effectively and balance multiple, disparate work streams
Ability to assess a partner’s needs and recommend a course of action
Advanced customer service skills primarily focusing on identifying key opportunities and addressing them quickly and scalably
A strong understanding of the cloud industry including the partner ecosystem and they key players
Must have a passion for learning and knowledge share
Preferred
5+ years’ experience in channel management, inbound customer support, account management, business development or inside sales/channel sales, preferably at a tech company and/or SaaS
Experience working with the IaaS, PaaS, SaaS industry and a strong understanding of the competitive landscape
Partner Program Channel Specialist
JOB DESCRIPTION
Partner Program Channel Specialist will be responsible for managing a portfolio of approximately 50 partners. The primary goal of this team is to accelerate revenue and profitability of the L2 tier partners (L1 tier of partners are those who have achieved a basic level of certification to become Google Cloud Partners. L2 tier of partners are those who have achieved ‘premier’ status by achieving a higher level of certification and specialization.) by providing end-to-end consultative guidance to grow partners within the tier and where possible, to grow partners to be strategic for Google Cloud.
This will include creation of joint business plans, increasing partners’ scope of influence in the market by identifying and leveraging competitive differentiators, maximizing partner profitability by leveraging all available incentives and by prioritizing the right opportunities, helping partners build specialization and vertical focus. Balancing these goals with a premium partner experience is critical.
In this role you will be available as a service through email, phone, video chat and on-air events to a limited number of partners belonging to the T2 partner tier. This service will be available to them, in addition to the Help Desk/Concierge service and so must fully leverage and be in sync with the activities run by the concierge.
The Partner Program Channel Specialists are experienced partner managers who are goal-oriented, self-motivated, self-managed and are focused on building strong relationships with Google Cloud partners with the aim of enabling them with the necessary information to help them grow their own business while meeting and exceeding customer expectations.
Team and Individual Goals
Develop joint business plans for 100% of partners: all partners within the team’s portfolio. Ensure that partners are bought in to what is expected of them and have clarity on the tools and resources available from Google to help them achieve those plans
Combine a strong working knowledge of industry, regional nuances and partner business models to coach partners to increase their relevance to customers and specialized capabilities
Work towards team and individual goals for KPI’s like pipeline targets, partner portfolio revenue targets, certifications and partner development measures such as specializations
Strive for exceptional partner engagement by providing relevant, accurate and timely information to help partners capture opportunities and drive revenue acceleration
Help team members or advise managers on creating efficiencies in workflow and identifying programmatic opportunities to achieve targets
Collaborate with cross-functional teams, like partner enablement, partner support, partner onboarding or partner sales to highlight needs of partners that are not met by the Partner Program and to act as a conduit for existing resources to the Partners
Proactively communicate top issues identified with the partners and propose solutions to improve our partner journey
Proactively generate and communicate actionable insights, at the industry-level, geography-level to enable partners to generate greater, more specialized value for customers
Manage and develop strong relationships with our partners and ensure premier experience for each individual partner
Educate partners on the Partner Program, Incentives such as PIP/MDF/PIP Accelerated and so on, Enablement Materials and Google’s products that they can leverage to keep a healthy sales cycle in their pipeline
Provide excellent service to the partners by proactively understanding and creatively solving partners’ problems
Proactively analyse a combination of data trends, market dynamics and partner performance, identify opportunities and create plans to capture those opportunities ● Contribute to creating and updating Google support knowledge base
Systems and Policy Knowledge
A thorough understanding of SFDC And Google Partner Sales Tools
A clear understanding of partner journeys so as to leverage all available enablement resources to equip partners to get certified, achieve specialization and reach premier status
Use productivity tools such as email, telephony, chat, video conference solutions and YouTube live / Hangouts on air
Familiarity with analysis tools such as BigQuery to generate insights from channel data
REQUIREMENTS - Minimum
Bachelor degree
2-4 years’ experience in channel management, inbound customer support, account management, business development or inside sales/channel sales, preferably at a tech company and/or SaaS company
Strong understanding of IaaS, PaaS, SaaS and the cloud industry
Strong communication skills with a proactive and positive approach to tasks
Objective and analytical approach to decision making
Performance oriented - motivated by sales/activity targets and competition
Proven ability to build relationships and deliver in a cross-functional / matrixed environment
Strong work ethic and ability to work with minimal supervision
Ability to maintain control of communication length and direction and articulate under pressure
Ability to work independently, prioritize effectively and balance multiple, disparate work streams
Ability to assess a partner’s needs and recommend a course of action
Advanced customer service skills primarily focusing on identifying key opportunities and addressing them quickly and scalably
A strong understanding of the cloud industry including the partner ecosystem and they key players
Must have a passion for learning and knowledge share
Preferred
5+ years’ experience in channel management, inbound customer support, account management, business development or inside sales/channel sales, preferably at a tech company and/or SaaS
Experience working with the IaaS, PaaS, SaaS industry and a strong understanding of the competitive landscape
ServiceSource
Nashville, TN, USA
Role Description:
The Customer Success Associate will be an active part of a team, working to cultivate and build strong customer relationships over the customer lifecycle with a defined set of accounts, while ensuring customer satisfaction and engagement. This role will coordinate with Team Members to conduct customer health checks, initiate steps to remediate customer concerns, and capture customer information, or “Voice of the Customer” via qualitative and quantitative methods (surveys, phone calls, email.) This individual will be responsible for articulating the value of products or services and acting as an advocate to build long-term relationships with the customer.
Responsibilities:
With a focus on our SMB and volume segments, conduct regular health checks at agreed upon recurring intervals to gauge product satisfaction and value attainment.
Initiate steps as needed to remediate customer concerns/roadblocks prohibiting satisfaction or product usage
Capture customers' product expectations, experiences, satisfaction, and abandonment propensity via qualitative feedback and quantitative measurement, “Voice of the Customer.”
Ensure high level of professionalism during all interactions with customers and prospects via phone and email
Effectively partner and build strong business relationships with both internal and external stakeholders to ensure customer expectations are met
Effectively assess client needs and requirements and deduce from clients all facts to adequately recommend satisfactory product solutions
Develop an effective level of product knowledge and able to overcome specific objections
Collaborate with cross functional teams to drive a superior customer experience
Maintain the CRM to ensure all relevant data is captured in a timely manner
General Qualifications:
Excellent phone presence and experience of high volume calling
Consistent track record of success with a passion for exceptional customer service
College degree preferred
Knowledge in the use of Microsoft suite of products such as Excel, Outlook, PowerPoint and Word
Aptitude to learn new technology is required
Experience with Salesforce or similar CRM (Preferred)
Competencies:
Strong communication skills with the ability to manage and build customer relationships
Ability to collaborate with cross-cultural versatility and a Team Player
Willingness to learn and optimize new technology and data
Adaptable and works well under pressure
Problem solving skills with ability to articulate the value and business process to a customer
Detail Oriented
Effectively adapt and embrace change and work with team members of various levels and build cross-functional relationships
Strong organizational and time management skills
Great customer service skills and ability to develop customer relationships
Ability to manage multiple priorities effectively
Competitive and goal oriented
Successful behaviors include:
Demonstrate a positive attitude
Emotional Intelligence
Service mindset
Collaboration
Diversity
Persistent and resilient
Confident
Organized
Highly engaging and approachable
Works successfully as part of a team and as an individual
Committed to diverse workforce and inclusivity
Role Description:
The Customer Success Associate will be an active part of a team, working to cultivate and build strong customer relationships over the customer lifecycle with a defined set of accounts, while ensuring customer satisfaction and engagement. This role will coordinate with Team Members to conduct customer health checks, initiate steps to remediate customer concerns, and capture customer information, or “Voice of the Customer” via qualitative and quantitative methods (surveys, phone calls, email.) This individual will be responsible for articulating the value of products or services and acting as an advocate to build long-term relationships with the customer.
Responsibilities:
With a focus on our SMB and volume segments, conduct regular health checks at agreed upon recurring intervals to gauge product satisfaction and value attainment.
Initiate steps as needed to remediate customer concerns/roadblocks prohibiting satisfaction or product usage
Capture customers' product expectations, experiences, satisfaction, and abandonment propensity via qualitative feedback and quantitative measurement, “Voice of the Customer.”
Ensure high level of professionalism during all interactions with customers and prospects via phone and email
Effectively partner and build strong business relationships with both internal and external stakeholders to ensure customer expectations are met
Effectively assess client needs and requirements and deduce from clients all facts to adequately recommend satisfactory product solutions
Develop an effective level of product knowledge and able to overcome specific objections
Collaborate with cross functional teams to drive a superior customer experience
Maintain the CRM to ensure all relevant data is captured in a timely manner
General Qualifications:
Excellent phone presence and experience of high volume calling
Consistent track record of success with a passion for exceptional customer service
College degree preferred
Knowledge in the use of Microsoft suite of products such as Excel, Outlook, PowerPoint and Word
Aptitude to learn new technology is required
Experience with Salesforce or similar CRM (Preferred)
Competencies:
Strong communication skills with the ability to manage and build customer relationships
Ability to collaborate with cross-cultural versatility and a Team Player
Willingness to learn and optimize new technology and data
Adaptable and works well under pressure
Problem solving skills with ability to articulate the value and business process to a customer
Detail Oriented
Effectively adapt and embrace change and work with team members of various levels and build cross-functional relationships
Strong organizational and time management skills
Great customer service skills and ability to develop customer relationships
Ability to manage multiple priorities effectively
Competitive and goal oriented
Successful behaviors include:
Demonstrate a positive attitude
Emotional Intelligence
Service mindset
Collaboration
Diversity
Persistent and resilient
Confident
Organized
Highly engaging and approachable
Works successfully as part of a team and as an individual
Committed to diverse workforce and inclusivity
ServiceSource
Nashville, TN, USA
Partner Sales Specialist:
The Partner Sales Specialist is responsible for end-to-end partner management which may include activities such as coordinating across multiple internal teams, creating business plans, managing partner pipeline, identifying programmatic opportunities across a partner portfolio and following through on initiatives and opportunities to closure.
Partner Sales Specialist will be available as a service through email, phone, video chat and on-air events to a limited number of partners belonging to the T1 partner tier. The two primary goals of this team are: i) To accelerate revenue and profitability of the L1 tier partners ii) To grow L1 partners to L2 through strategic outreach and enablement.
L1 tier of partners are those who have achieved basic level of certification in order to become Google Cloud Partners.
L2 tier of partners are those who have achieved ‘premier’ status by achieving a higher level of certification and specialization.
The Partner Sales Specialist are goal-oriented, self-motivated, self-managed partner managers who are focused on building strong relationships with Google Cloud partners with the aim of enabling them with the necessary information to help them grow their own business while meeting and exceeding customer expectations.
RESPONSIBILITIES
Create business plans for 100% of partners within the team’s portfolio.
Ensure that partners are bought in to what is expected of them and have clarity on the tools and resources available from Google to help them achieve those plans
Develop partners by pursuing certification and specialization opportunities, especially those that scale to cover targeted groups of partners
Work towards team and individual goals for key performance indicators, like pipeline targets, partner portfolio revenue targets, certification targets and partner development (partner to premier partner) targets
Educate partners on the Partner Program, Incentives such as PIP/MDF/PIP Accelerated and so on, Enablement Materials and Google’s products that they can leverage to keep a healthy sales cycle in their pipeline
Help team members or advise managers on creating efficiencies in workflow and identifying programmatic opportunities to achieve targets
Strive for exceptional partner engagement by providing relevant, accurate and timely information to solve their challenges reactively as well as proactively
Collaborate with cross-functional teams, like partner enablement, partner support, partner onboarding or partner sales to highlight needs of partners that are not met by the Partner Program and to act as a conduit for existing resources to the Partners
Proactively communicate to Google top issues identified with the partners and propose solutions to improve partner development
Manage and develop strong relationships with our partners and ensure premier experience for each individual partner
Provide excellent service to the partners by proactively understanding business context and creatively leveraging available resources to meet their needs
Proactively generate and communicate actionable insights, at the industry-level, geography-level and partner level, to Google
Proactively analyse a combination of data trends, market dynamics and partner performance, identify opportunities and create plans to capture those opportunities
Contribute to creating and updating Google support knowledge base
Systems and Policy Knowledge
Create and manage partner business plans across SFDC and the Google Partner Sales Tool
Actively manage leads, contacts, accounts and cases in SFDC or other internal Google tools
Use productivity tools such as YouTube live, Hangouts on air, email, telephony, chat, video conference solutions
Familiarity with analysis tools such as BigQuery so as to generate insights from channel data
REQUIREMENTS
Minimum
12-24 Months experience in renewal sales, account management, business development or inside sales/channel sales, preferably at a tech company and/or SaaS company
Basic understanding of IaaS, PaaS, SaaS and the cloud industry
Strong communication skills with a proactive and positive approach to tasks
Objective and analytical approach to decision making
Performance oriented - motivated by sales/activity targets and competition
Proven ability to build relationships and deliver in a cross-functional / matrixed environment
Strong work ethic and ability to work with minimal supervision
Ability to maintain control of communication length and direction and articulate under pressure
Ability to work independently, prioritize effectively and balance multiple, disparate work streams
Ability to assess a partner’s needs and recommend a course of action
Advanced customer service skills primarily focusing on identifying key opportunities and addressing them quickly and scalably
A strong understanding of Cloud industry
Must have a passion for learning and knowledge share
Preferred
Bachelor’s degree
Experience working with the IaaS, PaaS, SaaS industry and a strong understanding of the competitive landscape
Partner Sales Specialist:
The Partner Sales Specialist is responsible for end-to-end partner management which may include activities such as coordinating across multiple internal teams, creating business plans, managing partner pipeline, identifying programmatic opportunities across a partner portfolio and following through on initiatives and opportunities to closure.
Partner Sales Specialist will be available as a service through email, phone, video chat and on-air events to a limited number of partners belonging to the T1 partner tier. The two primary goals of this team are: i) To accelerate revenue and profitability of the L1 tier partners ii) To grow L1 partners to L2 through strategic outreach and enablement.
L1 tier of partners are those who have achieved basic level of certification in order to become Google Cloud Partners.
L2 tier of partners are those who have achieved ‘premier’ status by achieving a higher level of certification and specialization.
The Partner Sales Specialist are goal-oriented, self-motivated, self-managed partner managers who are focused on building strong relationships with Google Cloud partners with the aim of enabling them with the necessary information to help them grow their own business while meeting and exceeding customer expectations.
RESPONSIBILITIES
Create business plans for 100% of partners within the team’s portfolio.
Ensure that partners are bought in to what is expected of them and have clarity on the tools and resources available from Google to help them achieve those plans
Develop partners by pursuing certification and specialization opportunities, especially those that scale to cover targeted groups of partners
Work towards team and individual goals for key performance indicators, like pipeline targets, partner portfolio revenue targets, certification targets and partner development (partner to premier partner) targets
Educate partners on the Partner Program, Incentives such as PIP/MDF/PIP Accelerated and so on, Enablement Materials and Google’s products that they can leverage to keep a healthy sales cycle in their pipeline
Help team members or advise managers on creating efficiencies in workflow and identifying programmatic opportunities to achieve targets
Strive for exceptional partner engagement by providing relevant, accurate and timely information to solve their challenges reactively as well as proactively
Collaborate with cross-functional teams, like partner enablement, partner support, partner onboarding or partner sales to highlight needs of partners that are not met by the Partner Program and to act as a conduit for existing resources to the Partners
Proactively communicate to Google top issues identified with the partners and propose solutions to improve partner development
Manage and develop strong relationships with our partners and ensure premier experience for each individual partner
Provide excellent service to the partners by proactively understanding business context and creatively leveraging available resources to meet their needs
Proactively generate and communicate actionable insights, at the industry-level, geography-level and partner level, to Google
Proactively analyse a combination of data trends, market dynamics and partner performance, identify opportunities and create plans to capture those opportunities
Contribute to creating and updating Google support knowledge base
Systems and Policy Knowledge
Create and manage partner business plans across SFDC and the Google Partner Sales Tool
Actively manage leads, contacts, accounts and cases in SFDC or other internal Google tools
Use productivity tools such as YouTube live, Hangouts on air, email, telephony, chat, video conference solutions
Familiarity with analysis tools such as BigQuery so as to generate insights from channel data
REQUIREMENTS
Minimum
12-24 Months experience in renewal sales, account management, business development or inside sales/channel sales, preferably at a tech company and/or SaaS company
Basic understanding of IaaS, PaaS, SaaS and the cloud industry
Strong communication skills with a proactive and positive approach to tasks
Objective and analytical approach to decision making
Performance oriented - motivated by sales/activity targets and competition
Proven ability to build relationships and deliver in a cross-functional / matrixed environment
Strong work ethic and ability to work with minimal supervision
Ability to maintain control of communication length and direction and articulate under pressure
Ability to work independently, prioritize effectively and balance multiple, disparate work streams
Ability to assess a partner’s needs and recommend a course of action
Advanced customer service skills primarily focusing on identifying key opportunities and addressing them quickly and scalably
A strong understanding of Cloud industry
Must have a passion for learning and knowledge share
Preferred
Bachelor’s degree
Experience working with the IaaS, PaaS, SaaS industry and a strong understanding of the competitive landscape
ServiceSource
Nashville, TN, USA
The Role
The Renewal Sales Representative is responsible for contacting and building relationships with existing customers in the SMB-Mid Market space in order to secure a service contract/product renewal. Depending on the client engagement, the role may involve up-selling customers to longer terms or additional services and/or identifying potential expansion opportunities. By cultivating relationships with the customer base, this role is also responsible for capturing valuable customer feedback and will likely execute routine health checks leading up to the Renewal event. Additionally, the Renewal Rep is responsible for providing sales forecasts, obtaining quotes, performing customer research online, and updating/maintaining records in our customer relationship management (CRM) system.
Responsibilities:
Achieve your quota by selling product/service renewals for some of the most recognized technology companies, may offer upsell opportunities when applicable
Capture customers' product expectations, experiences, satisfaction, and abandonment propensity via qualitative feedback and quantitative measurement, “Voice of the Customer”
Work within an established customer and own a dedicated territory
Develop the expertise to provide accurate monthly/quarterly sales forecast
Acquire invaluable experience updating and managing your opportunity pipeline in the latest CRM technology
Work proactively, well in advance of product renewal date to provide all the information, pricing, etc that a customer would need in order to execute a timely renewal
Conduct routine Health Checks in advance of the renewal date and capture health status of account in order to ensure a timely renewal
Collaborate with other team members and management to optimize sales processes
Identify lead generation opportunities in order to expand the territory and drive upsells
High volume of customer contacts through phone and email each day
Effectively partner and build relationships with external clients
Manage basic objection handling with customers
Qualifications:
Fluent English Plus Fluency in Spanish , Portuguese, or French
Minimum 1 year experience working in a customer service or sales capacity required
College degree preferred
Ability to work in a fast paced environment required
Working knowledge in Microsoft Excel and Outlook
Aptitude to learn new technology is required
Must be able to apply product knowledge
Must have excellent communication skills (verbal, written)
Excellent organizational and time management skills
Competencies:
Highly competitive; goal & achievement oriented
Desire to achieve results and advance through a fast growing organization
Possess highly effective verbal and written communication skills
Proven ability to form strong business relationships
Discipline around following processes
Ability to solve complex problems
Customer focused mentality
Successful behaviors include :
Assertive
Persistent and resilient
Confident
Organized
Highly engaging and sociable
The Role
The Renewal Sales Representative is responsible for contacting and building relationships with existing customers in the SMB-Mid Market space in order to secure a service contract/product renewal. Depending on the client engagement, the role may involve up-selling customers to longer terms or additional services and/or identifying potential expansion opportunities. By cultivating relationships with the customer base, this role is also responsible for capturing valuable customer feedback and will likely execute routine health checks leading up to the Renewal event. Additionally, the Renewal Rep is responsible for providing sales forecasts, obtaining quotes, performing customer research online, and updating/maintaining records in our customer relationship management (CRM) system.
Responsibilities:
Achieve your quota by selling product/service renewals for some of the most recognized technology companies, may offer upsell opportunities when applicable
Capture customers' product expectations, experiences, satisfaction, and abandonment propensity via qualitative feedback and quantitative measurement, “Voice of the Customer”
Work within an established customer and own a dedicated territory
Develop the expertise to provide accurate monthly/quarterly sales forecast
Acquire invaluable experience updating and managing your opportunity pipeline in the latest CRM technology
Work proactively, well in advance of product renewal date to provide all the information, pricing, etc that a customer would need in order to execute a timely renewal
Conduct routine Health Checks in advance of the renewal date and capture health status of account in order to ensure a timely renewal
Collaborate with other team members and management to optimize sales processes
Identify lead generation opportunities in order to expand the territory and drive upsells
High volume of customer contacts through phone and email each day
Effectively partner and build relationships with external clients
Manage basic objection handling with customers
Qualifications:
Fluent English Plus Fluency in Spanish , Portuguese, or French
Minimum 1 year experience working in a customer service or sales capacity required
College degree preferred
Ability to work in a fast paced environment required
Working knowledge in Microsoft Excel and Outlook
Aptitude to learn new technology is required
Must be able to apply product knowledge
Must have excellent communication skills (verbal, written)
Excellent organizational and time management skills
Competencies:
Highly competitive; goal & achievement oriented
Desire to achieve results and advance through a fast growing organization
Possess highly effective verbal and written communication skills
Proven ability to form strong business relationships
Discipline around following processes
Ability to solve complex problems
Customer focused mentality
Successful behaviors include :
Assertive
Persistent and resilient
Confident
Organized
Highly engaging and sociable
ServiceSource
Nashville, TN, USA
The Role
The Renewal Sales Representative is responsible for contacting and building relationships with existing customers in the SMB-Mid Market space in order to secure a service contract/product renewal. Depending on the client engagement, the role may involve up-selling customers to longer terms or additional services and/or identifying potential expansion opportunities. By cultivating relationships with the customer base, this role is also responsible for capturing valuable customer feedback and will likely execute routine health checks leading up to the Renewal event. Additionally, the Renewal Rep is responsible for providing sales forecasts, obtaining quotes, performing customer research online, and updating/maintaining records in our customer relationship management (CRM) system.
Responsibilities
Achieve your quota by selling product/service renewals for some of the most recognized technology companies, may offer upsell opportunities when applicable
Capture customers' product expectations, experiences, satisfaction, and abandonment propensity via qualitative feedback and quantitative measurement, “Voice of the Customer”
Work within an established customer and own a dedicated territory
Develop the expertise to provide accurate monthly/quarterly sales forecast
Acquire invaluable experience updating and managing your opportunity pipeline in the latest CRM technology
Work proactively, well in advance of product renewal date to provide all the information, pricing, etc that a customer would need in order to execute a timely renewal
Conduct routine Health Checks in advance of the renewal date and capture health status of account in order to ensure a timely renewal
Collaborate with other team members and management to optimize sales processes
Identify lead generation opportunities in order to expand the territory and drive upsells
High volume of customer contacts through phone and email each day
Effectively partner and build relationships with external clients
Manage basic objection handling with customers
Qualifications
Minimum 1 year experience working in a customer service or sales capacity required
College degree preferred
Ability to work in a fast paced environment required
Working knowledge in Microsoft Excel and Outlook
Aptitude to learn new technology is required
Must be able to apply product knowledge
Must have excellent communication skills (verbal, written)
Excellent organizational and time management skills
Competencies:
Highly competitive; goal & achievement oriented
Desire to achieve results and advance through a fast growing organization
Possess highly effective verbal and written communication skills
Proven ability to form strong business relationships
Discipline around following processes
Ability to solve complex problems
Customer focused mentality
Successful behaviors include :
Assertive
Persistent and resilient
Confident
Organized
Highly engaging and sociable
The Role
The Renewal Sales Representative is responsible for contacting and building relationships with existing customers in the SMB-Mid Market space in order to secure a service contract/product renewal. Depending on the client engagement, the role may involve up-selling customers to longer terms or additional services and/or identifying potential expansion opportunities. By cultivating relationships with the customer base, this role is also responsible for capturing valuable customer feedback and will likely execute routine health checks leading up to the Renewal event. Additionally, the Renewal Rep is responsible for providing sales forecasts, obtaining quotes, performing customer research online, and updating/maintaining records in our customer relationship management (CRM) system.
Responsibilities
Achieve your quota by selling product/service renewals for some of the most recognized technology companies, may offer upsell opportunities when applicable
Capture customers' product expectations, experiences, satisfaction, and abandonment propensity via qualitative feedback and quantitative measurement, “Voice of the Customer”
Work within an established customer and own a dedicated territory
Develop the expertise to provide accurate monthly/quarterly sales forecast
Acquire invaluable experience updating and managing your opportunity pipeline in the latest CRM technology
Work proactively, well in advance of product renewal date to provide all the information, pricing, etc that a customer would need in order to execute a timely renewal
Conduct routine Health Checks in advance of the renewal date and capture health status of account in order to ensure a timely renewal
Collaborate with other team members and management to optimize sales processes
Identify lead generation opportunities in order to expand the territory and drive upsells
High volume of customer contacts through phone and email each day
Effectively partner and build relationships with external clients
Manage basic objection handling with customers
Qualifications
Minimum 1 year experience working in a customer service or sales capacity required
College degree preferred
Ability to work in a fast paced environment required
Working knowledge in Microsoft Excel and Outlook
Aptitude to learn new technology is required
Must be able to apply product knowledge
Must have excellent communication skills (verbal, written)
Excellent organizational and time management skills
Competencies:
Highly competitive; goal & achievement oriented
Desire to achieve results and advance through a fast growing organization
Possess highly effective verbal and written communication skills
Proven ability to form strong business relationships
Discipline around following processes
Ability to solve complex problems
Customer focused mentality
Successful behaviors include :
Assertive
Persistent and resilient
Confident
Organized
Highly engaging and sociable
JBS
Greeley, CO, USA
Pilgrim's is seeking a Senior Corporate / Financial Reporting Accountant. This role will be based at our Corporate Headquarters in Greeley, CO. Candidates in other geographic areas must be willing to relocate to Northern Colorado - relocation funds/assistance may be available based on candidate qualifications!
RESPONSIBILITIES:
Month-end ledger closing process
Prepare journal entries and account reconciliations
Data accumulation/analysis of balance sheet and P/L accounts
Daily, weekly and monthly account analysis to ensure accurate and timely financial reporting
Budget to actual variance analysis
Monitoring of the accuracy and timeliness of preparation of bank account/cash reconciliations
Review foreign offices trial balances and consolidate with parent
Preparation of quarterly financial statements and disclosure requirements
Assist with quarterly reviews and audits
Assist with preparation of IFRS financial statements
Assist with monthly and quarterly external reporting, including government filings
Other duties as assigned
QUALIFICATIONS:
BS in Accounting
3-4 years in Public Accounting
Excellent written and verbal communication skills to interact with various levels of management (plant personnel, corporate, executive management, investment banking community, brokers, treasury, etc.)
Debit/Credit account knowledge
General ledger knowledge in consolidation accounting including eliminations and foreign currency translation – SAP experience a plus
US GAAP reporting knowledge
IFRS reporting knowledge a plus
Excellent time management skills
EOE/M/F/VET/DISABLED
Pilgrim's is seeking a Senior Corporate / Financial Reporting Accountant. This role will be based at our Corporate Headquarters in Greeley, CO. Candidates in other geographic areas must be willing to relocate to Northern Colorado - relocation funds/assistance may be available based on candidate qualifications!
RESPONSIBILITIES:
Month-end ledger closing process
Prepare journal entries and account reconciliations
Data accumulation/analysis of balance sheet and P/L accounts
Daily, weekly and monthly account analysis to ensure accurate and timely financial reporting
Budget to actual variance analysis
Monitoring of the accuracy and timeliness of preparation of bank account/cash reconciliations
Review foreign offices trial balances and consolidate with parent
Preparation of quarterly financial statements and disclosure requirements
Assist with quarterly reviews and audits
Assist with preparation of IFRS financial statements
Assist with monthly and quarterly external reporting, including government filings
Other duties as assigned
QUALIFICATIONS:
BS in Accounting
3-4 years in Public Accounting
Excellent written and verbal communication skills to interact with various levels of management (plant personnel, corporate, executive management, investment banking community, brokers, treasury, etc.)
Debit/Credit account knowledge
General ledger knowledge in consolidation accounting including eliminations and foreign currency translation – SAP experience a plus
US GAAP reporting knowledge
IFRS reporting knowledge a plus
Excellent time management skills
EOE/M/F/VET/DISABLED
JBS
Greeley, CO, USA
The SAP ABAP Sr. Developer will be working as a member of the SAP development team and will be responsible for the delivery of ABAP program assets based on technical specifications and may be called upon to fill gaps in specifications with expert knowledge. The ABAP Sr. Developer is expected to provide technical expertise for system design, testing, implementation and support, being his/her primary focus during the design and development phases of projects and on user support.
Key Responsibilities:
To provide input into the design of SAP enhancements and roll outs, offering advice and thoughts and providing feedback.
To develop quality code and associated documentation adhering to team and departmental development standards.
Interface with functional teams to facilitate process improvement and develop new functionality.
To provide SAP support including analysis, development, testing, tracking and resolution.
To demonstrate a logical and structured approach to time management and task prioritization.
To demonstrate high level of communication skills (verbal and written).
To participate in team activities and team planning with the aim of improving team skills, awareness and quality of work
To engage professionally with customers when required.
Nature and Scope of Position:
The SAP ABAP Sr. Developer works alongside the other ABAP developers and functional developers, possibly handling multiple pieces of work simultaneously. They must work with the development team as peers and be able to communicate effectively with customers.
Core problems for the ABAP Sr. Developer are the constant drive to remain current in terms of development skills and principles while maintaining the day-to-day operational activities.
The ABAP Sr. Developer should be able to organize their time effectively on a daily and weekly basis, reporting and requesting assistance as required.
The ABAP Sr. Developer should be able to work independently to achieve current aims either over a fixed period of time or a specific piece of project work and should be able to prioritize effort on that basis.
The ABAP Sr. Developer should maintain good working contacts within the department and ensure they know where to find information and responsible parties within the rest of IT. They should always maintain positive customer relationships.
Skills Required:
5+ years experience developing ABAP applications
Strong knowledge of SAP functional areas particularly FI-CO, SD and MM
Extensive experience working on a highly customized SAP system
Report writing using ABAP List Viewer and ABAP lists
Sapscript and Smartforms
Dialogue programming
BADIs/BAPIs
Experience with the SAP Enhancement Framework as well as User Exits
Experience with the Data Dictionary
ABAP Workbench
ABAP Objects
BDC’s
Interfaces
WebDynpro for ABAP
Function Modules, Groups and RFC’s
ABAP in Eclipse
ALE and IDOC’s
Participate in technical specification creation and interact with the functional teams
Ability to understand functional specifications and provide correct solutions
Excellent analytical and problem solving skills
Excellent communication and relational skills required
Highly Desired Skills:
Workflow
Adobe Document Services
The SAP ABAP Sr. Developer will be working as a member of the SAP development team and will be responsible for the delivery of ABAP program assets based on technical specifications and may be called upon to fill gaps in specifications with expert knowledge. The ABAP Sr. Developer is expected to provide technical expertise for system design, testing, implementation and support, being his/her primary focus during the design and development phases of projects and on user support.
Key Responsibilities:
To provide input into the design of SAP enhancements and roll outs, offering advice and thoughts and providing feedback.
To develop quality code and associated documentation adhering to team and departmental development standards.
Interface with functional teams to facilitate process improvement and develop new functionality.
To provide SAP support including analysis, development, testing, tracking and resolution.
To demonstrate a logical and structured approach to time management and task prioritization.
To demonstrate high level of communication skills (verbal and written).
To participate in team activities and team planning with the aim of improving team skills, awareness and quality of work
To engage professionally with customers when required.
Nature and Scope of Position:
The SAP ABAP Sr. Developer works alongside the other ABAP developers and functional developers, possibly handling multiple pieces of work simultaneously. They must work with the development team as peers and be able to communicate effectively with customers.
Core problems for the ABAP Sr. Developer are the constant drive to remain current in terms of development skills and principles while maintaining the day-to-day operational activities.
The ABAP Sr. Developer should be able to organize their time effectively on a daily and weekly basis, reporting and requesting assistance as required.
The ABAP Sr. Developer should be able to work independently to achieve current aims either over a fixed period of time or a specific piece of project work and should be able to prioritize effort on that basis.
The ABAP Sr. Developer should maintain good working contacts within the department and ensure they know where to find information and responsible parties within the rest of IT. They should always maintain positive customer relationships.
Skills Required:
5+ years experience developing ABAP applications
Strong knowledge of SAP functional areas particularly FI-CO, SD and MM
Extensive experience working on a highly customized SAP system
Report writing using ABAP List Viewer and ABAP lists
Sapscript and Smartforms
Dialogue programming
BADIs/BAPIs
Experience with the SAP Enhancement Framework as well as User Exits
Experience with the Data Dictionary
ABAP Workbench
ABAP Objects
BDC’s
Interfaces
WebDynpro for ABAP
Function Modules, Groups and RFC’s
ABAP in Eclipse
ALE and IDOC’s
Participate in technical specification creation and interact with the functional teams
Ability to understand functional specifications and provide correct solutions
Excellent analytical and problem solving skills
Excellent communication and relational skills required
Highly Desired Skills:
Workflow
Adobe Document Services
JBS
Greeley, CO, USA
JBS is seeking a Sr. Sales & Use Tax Accountant to join our growing tax department. This position is located at our Corporate Headquarters in Greeley, Colorado.
Job Summary:
The position will be responsible for all aspects of state and local sales & use tax, including the preparation of the multi-state sales and use tax returns, analyzing transaction level detail, conducting audit defense, account reconciliation and tax related accounting. The individual must be detail oriented and able to meet internal and external deadlines.
Responsibilities:
Function as a lead accountant in all areas of sales and use tax
Review and prepare account reconciliations
General ledger analysis and preparation or review of journal entries
Perform queries and reports from SAP and Vertex
Review or prepare multi-state sales and use tax returns, including payment requests
Lead accountant on sales and use tax audits
Assist with providing documentation to independent auditor
Assist in gathering information, answering inquires and working with outside consultants regarding sales and use tax
Communicate with Company operating units regarding sales/use tax accruals, payments and returns
Lead and mentor other team members
Handle notices and communications from tax authorities
Perform research related to new tax laws and/or tax planning projects
Complete special tax projects assigned by the tax manager and/or head of tax
Experience/Education :
BS in Accounting, Finance or Business
4 - 6+ years of relevant tax experience in public accounting or a large corporation
Vertex experience a plus
SAP or large ERP experience a plus
CPA, CMI or other relevant certification a plus
Strong technical tax skills
Strong analytical, problem solving, and accounting skills
Strong ledger and account reconciliation experience
Previous experience as a team lead or supervisor preferred
Detail oriented and deadline driven
Excellent written and verbal communication skills
Must be able to work with little or no supervision
Strong proficiency with Microsoft Excel, Access and other Office Products
Must be able to communicate with all levels of employees and management
Must be able to meet internal and external deadlines
EOE/M/F/Vet/Disabled
JBS is seeking a Sr. Sales & Use Tax Accountant to join our growing tax department. This position is located at our Corporate Headquarters in Greeley, Colorado.
Job Summary:
The position will be responsible for all aspects of state and local sales & use tax, including the preparation of the multi-state sales and use tax returns, analyzing transaction level detail, conducting audit defense, account reconciliation and tax related accounting. The individual must be detail oriented and able to meet internal and external deadlines.
Responsibilities:
Function as a lead accountant in all areas of sales and use tax
Review and prepare account reconciliations
General ledger analysis and preparation or review of journal entries
Perform queries and reports from SAP and Vertex
Review or prepare multi-state sales and use tax returns, including payment requests
Lead accountant on sales and use tax audits
Assist with providing documentation to independent auditor
Assist in gathering information, answering inquires and working with outside consultants regarding sales and use tax
Communicate with Company operating units regarding sales/use tax accruals, payments and returns
Lead and mentor other team members
Handle notices and communications from tax authorities
Perform research related to new tax laws and/or tax planning projects
Complete special tax projects assigned by the tax manager and/or head of tax
Experience/Education :
BS in Accounting, Finance or Business
4 - 6+ years of relevant tax experience in public accounting or a large corporation
Vertex experience a plus
SAP or large ERP experience a plus
CPA, CMI or other relevant certification a plus
Strong technical tax skills
Strong analytical, problem solving, and accounting skills
Strong ledger and account reconciliation experience
Previous experience as a team lead or supervisor preferred
Detail oriented and deadline driven
Excellent written and verbal communication skills
Must be able to work with little or no supervision
Strong proficiency with Microsoft Excel, Access and other Office Products
Must be able to communicate with all levels of employees and management
Must be able to meet internal and external deadlines
EOE/M/F/Vet/Disabled
JBS
Greeley, CO, USA
RESPONSIBILITIES:
Book truck freight of approximately 15,000 – 20,000 fresh and frozen loads per year in North and Central America. Review shipment routing and freight costs to ensure maximum savings. Assist claims in resolution of transportation of rejected product. Assist in tracking late and potential late trucks. Communicate and advise Logistics team about loads booked, trailer assignments, yard inventory, load ahead, etc. Maintain and review carrier performance of on-time delivery. Maintenance and review of YMS data. Maintain drop trailer and plant trailer pools. Coordinate with Export Coordinator on plant-to-dock movements. Daily communication with plant traffic, scheduler, load planner, sales, claims, security, billing and load tiers. Daily communication with JBS approved Transportation Carriers, cold storage, customer receiving.
QUALIFICATIONS:
Minimum high school diploma or GED equivalent. Minimum of 2 years of experience in Transportation Strong organizational skills, attention to detail and accuracy a must. Must have excellent verbal and written communication skills. Excellent organizational skills SAP knowledge and experience preferred Experience with Microsoft Office Suite preferred
EOE/M/F/VET/DISABLED
RESPONSIBILITIES:
Book truck freight of approximately 15,000 – 20,000 fresh and frozen loads per year in North and Central America. Review shipment routing and freight costs to ensure maximum savings. Assist claims in resolution of transportation of rejected product. Assist in tracking late and potential late trucks. Communicate and advise Logistics team about loads booked, trailer assignments, yard inventory, load ahead, etc. Maintain and review carrier performance of on-time delivery. Maintenance and review of YMS data. Maintain drop trailer and plant trailer pools. Coordinate with Export Coordinator on plant-to-dock movements. Daily communication with plant traffic, scheduler, load planner, sales, claims, security, billing and load tiers. Daily communication with JBS approved Transportation Carriers, cold storage, customer receiving.
QUALIFICATIONS:
Minimum high school diploma or GED equivalent. Minimum of 2 years of experience in Transportation Strong organizational skills, attention to detail and accuracy a must. Must have excellent verbal and written communication skills. Excellent organizational skills SAP knowledge and experience preferred Experience with Microsoft Office Suite preferred
EOE/M/F/VET/DISABLED
JBS
Greeley, CO, USA
Preview
The JBS Trade (Imports) Team is seeking a Deductions Analyst to be based at our Corporate Office in Greeley, CO. This role works with customers regarding short payments and claims on imported products. Responsibilities:
Track customer deductions and vendor claims.
Research deduction cause and take appropriate follow up action.
Communicate with customers to collect on denied deductions.
Analyze deductions causes, collection rates, status, etc. Report to team on findings.
Communicate with vendors to provide support and collect on claims.
Analyze vendor claims causes, collection rates, status, etc. Report to team on findings.
Assist accounts payable, claims, and controller as needed to prepare debit/credit notes, enter invoices, run reports, etc
Qualifications:
Excellent telephone, oral and written communications skills.
Experience with Microsoft Office applications required.
Great organization and time management skills.
Detail oriented, good research skills.
Experience with SAP preferred.
Accounts payable and accounts receivable experience (via work or school) required.
Associates or Bachelors in Accounting preferred.
EOE/M/F/Vet/Disabled
Preview
The JBS Trade (Imports) Team is seeking a Deductions Analyst to be based at our Corporate Office in Greeley, CO. This role works with customers regarding short payments and claims on imported products. Responsibilities:
Track customer deductions and vendor claims.
Research deduction cause and take appropriate follow up action.
Communicate with customers to collect on denied deductions.
Analyze deductions causes, collection rates, status, etc. Report to team on findings.
Communicate with vendors to provide support and collect on claims.
Analyze vendor claims causes, collection rates, status, etc. Report to team on findings.
Assist accounts payable, claims, and controller as needed to prepare debit/credit notes, enter invoices, run reports, etc
Qualifications:
Excellent telephone, oral and written communications skills.
Experience with Microsoft Office applications required.
Great organization and time management skills.
Detail oriented, good research skills.
Experience with SAP preferred.
Accounts payable and accounts receivable experience (via work or school) required.
Associates or Bachelors in Accounting preferred.
EOE/M/F/Vet/Disabled
Sphero
Boulder, CO, USA
About Us:
At Sphero we are connected play! Based in Boulder, we are the industry leader in Connected Toys and are defining the future of fun. We create robots injected with humanity and personality. That's what we know, what we love, and who we are. Unlike traditional toys, our robots and software are changing the way people play, learn. We explore by fusing emerging technology with the latest innovations in robotics. Optimized by data and powered by fun, these ever-evolving experiences are changing the way the world thinks about play. Come join our team at Sphero, to do the work you love, be yourself, and take fun seriously!
What you will do: Sphero is looking for a Senior Android Software Engineer who will focus on the Sphero SDK, collaborate with app teams to integrate our SDK into mobile apps, prototype new and exciting experiences to incorporate into our products using our SDK, and assist with end-to-end automated testing from robot to app.
Responsibilities will include:
Participate in the creative process from concept to creation!
Mature the Sphero SDK to enable internal and external app and game hacker/maker experiences with our robots.
Work closely with software, firmware and hardware engineering teams to implement world-class robots and experiences.
Lead innovative software development, and introduce development best practices and processes.
Mentor mid-level and junior software engineers.
Who you are: You are a maker, creator, tinkerer, innovator, or the like, and want to influence the world of connected play and learning. You have a passion for learning and growing your technical skills (e.g. languages, platforms, patterns), as well as for mentoring other software engineers.
More specifically, you have:
A minimum of 7-10 years prior experience in developing, deploying and testing Android mobile apps or games using Java and/or Kotlin. Bridging between multiple languages (e.g. C, C++, JNI) is a plus.
Strong demonstrated knowledge of OOD/P principles, design patterns and best practices.
Proven leadership abilities in software engineering and agile development.
Experience working with other OSS, SDKs or APIs.
Positive attitude and excitement about hardware and robotics.
Great estimation skills, with a proven ability to deliver on time.
Strong collaborator, with an excellent work ethic and attention to detail.
Excellent written and verbal communication skills.
Bachelor’s degree in Computer Science, Computer Engineering, or equivalent skill set.
Additional skills we are looking for include:
Experience with C/C++, with an understanding of low-level programming, memory management, and optimization.
Experience with iOS, MacOS, Windows, or web development.
Familiarity with the following languages: Python, Objective-C, Swift, JavaScript/Typescript, C#.
Experience with Bluetooth/Bluetooth LE communication protocol.
Experience with hardware, robotics, or gaming software.
Experience working within a startup culture/company.
If you have a presence on the web, rap sheet, contribute to an open source project, write a blog, or practice another craft, we’d love to hear about it.
Sphero is the industry leader in Connected Toys and is defining the future of fun! We offer a generous compensation package, a highly competitive benefits plan (100% paid health, dental, and vision insurance), as well as company stock options. Other perks include a gym and mobile reimbursement, Eco-Pass, a fully stocked kitchen, along with catered lunches on Fridays. This is your opportunity to become part of the robot revolution with a fast-paced, innovative team that is changing the world of play and learning!
About Us:
At Sphero we are connected play! Based in Boulder, we are the industry leader in Connected Toys and are defining the future of fun. We create robots injected with humanity and personality. That's what we know, what we love, and who we are. Unlike traditional toys, our robots and software are changing the way people play, learn. We explore by fusing emerging technology with the latest innovations in robotics. Optimized by data and powered by fun, these ever-evolving experiences are changing the way the world thinks about play. Come join our team at Sphero, to do the work you love, be yourself, and take fun seriously!
What you will do: Sphero is looking for a Senior Android Software Engineer who will focus on the Sphero SDK, collaborate with app teams to integrate our SDK into mobile apps, prototype new and exciting experiences to incorporate into our products using our SDK, and assist with end-to-end automated testing from robot to app.
Responsibilities will include:
Participate in the creative process from concept to creation!
Mature the Sphero SDK to enable internal and external app and game hacker/maker experiences with our robots.
Work closely with software, firmware and hardware engineering teams to implement world-class robots and experiences.
Lead innovative software development, and introduce development best practices and processes.
Mentor mid-level and junior software engineers.
Who you are: You are a maker, creator, tinkerer, innovator, or the like, and want to influence the world of connected play and learning. You have a passion for learning and growing your technical skills (e.g. languages, platforms, patterns), as well as for mentoring other software engineers.
More specifically, you have:
A minimum of 7-10 years prior experience in developing, deploying and testing Android mobile apps or games using Java and/or Kotlin. Bridging between multiple languages (e.g. C, C++, JNI) is a plus.
Strong demonstrated knowledge of OOD/P principles, design patterns and best practices.
Proven leadership abilities in software engineering and agile development.
Experience working with other OSS, SDKs or APIs.
Positive attitude and excitement about hardware and robotics.
Great estimation skills, with a proven ability to deliver on time.
Strong collaborator, with an excellent work ethic and attention to detail.
Excellent written and verbal communication skills.
Bachelor’s degree in Computer Science, Computer Engineering, or equivalent skill set.
Additional skills we are looking for include:
Experience with C/C++, with an understanding of low-level programming, memory management, and optimization.
Experience with iOS, MacOS, Windows, or web development.
Familiarity with the following languages: Python, Objective-C, Swift, JavaScript/Typescript, C#.
Experience with Bluetooth/Bluetooth LE communication protocol.
Experience with hardware, robotics, or gaming software.
Experience working within a startup culture/company.
If you have a presence on the web, rap sheet, contribute to an open source project, write a blog, or practice another craft, we’d love to hear about it.
Sphero is the industry leader in Connected Toys and is defining the future of fun! We offer a generous compensation package, a highly competitive benefits plan (100% paid health, dental, and vision insurance), as well as company stock options. Other perks include a gym and mobile reimbursement, Eco-Pass, a fully stocked kitchen, along with catered lunches on Fridays. This is your opportunity to become part of the robot revolution with a fast-paced, innovative team that is changing the world of play and learning!
Peaksware
Boulder, CO, USA
Come join Alfred Music as Tech Lead for Alfred’s Internal Systems, focused on automating core business processes in the music publishing space - maintaining existing systems, re-architecting processes, and creating brand new services to support our long-term vision. Work in collaboration with Alfred Music’s parent company, Peaksware Holdings, to define short-term incremental deliverables and long-term strategy, executing within our culture of engineering excellence .
Who You Are
You are a highly experienced software engineer who has been in a variety of roles, from individual contributor to tech leadership, and you desire close connection to the business. You have the desire, experience, and skills to interface with many levels of leadership across the entire organization, seeking out the problem to solve. You’ve been there - done that and are able to quickly hone in on incremental solutions to the problem using modern engineering practices, while creating a long-term technology strategy that supports the business vision.
As Tech Lead for a new team and initiative, you will create a small self-directed cross functional team over time, and contribute and drive improvements in technology and process to help your team ship software.
The Technical Team Lead role is a leadership role focused on the success of the entire team toward a technical business goal. Tech Lead is one of many hats that can be worn on a team and one of several ways to provide leadership to a team. The lead focuses on a broad scope of responsibilities, many of which can and should be delegated to team members, peers, or upper management. The Technical Team Lead is responsible for tying all those responsibilities together into successful execution of a business goal maintaining the highest technical excellence.
What You Will Be Doing
You will be the senior (and first) engineer on a brand new initiative and team seeking to understand the business problem and, in collaboration with Peaksware technical leadership, you will create an execution strategy. Initially, you will be delivering pragmatic, incremental improvements to existing business processes, learning to own, maintain, and enhance existing systems. As you get to know the business and the technologies, we look to you to own the broader system, strategically refactoring some systems, deprecating others, and creating entirely new services. We eventually envision building a team around your leadership as the long-term vision becomes clearer.
As Tech Lead, you'll have the opportunity to:
Work with business stakeholders of all levels to observe the current business processes, seeking to understand the problem(s), existing solutions, and systems.
Take ownership of existing technical systems and start delivering continuous, incremental enhancements in the form of improved automation, bug fixes, and new features.
Work with Peaksware technical leadership to start establishing a technology strategy for Alfred’s Internal Systems.
Utilize your technical background and strategic mindset to guide systems engineering efforts and understand how small changes in one area may impact other areas.
Always keep value to the customer, business, and team in mind as a central part of your approach and decision making process.
Understand the complex, human nature of our work. You handle this ambiguity and turn it into cohesive action based on a mindset of “knowing what needs to be done” through initiative, grit, and genuine care for the people around you.
Our Engineering Philosophy
DevOps - We want developers to have insight and ownership over code in production, integration tools, infrastructure, and deployment process. Developers should always ask what it takes to support their systems/code in production.
Product Efficiency Is Achieved Upstream - The further down the development pipeline we have to fix bugs or rework features, the more expensive it is.
Small, Cross-Functional Teams - QA, Dev, Design, CI, and Product work on a focused and shared vision.
Complexity - It's easy to make something complex, but difficult to make it simple. We should always be fighting complexity. Can we deprecate systems/code? Do it. Does the system need to be that complicated? Do we build vs. buy?
Small Batch Sizes - Constantly work towards shorter release cycles as a means to shore up quality, helping to ensure we are working on the right things at the right time, stabilize operations, and cut down on waste.
Performance Matters - We value engineers that know not to over-optimize solutions, but who always think about how code will perform at expected scale.
Minimum Process Necessary - We strive to be pragmatic. Some process is necessary, but don’t forget the fundamentals of Agile.
Managing Technical Debt - The vast majority of work is maintenance. Engineers need to have practical philosophies on refactoring. We like the theory of Broken Windows, YAGNI, and refactor as you go. We appreciate Clean Code, Working Effectively with Legacy Code, and Pragmatic Programmer as reference guides.
Data Driven - Let’s use the data to help inform what to work on, what is causing performance issues, who is using our features... Ultimately it's the objective plus the narrative that produces great product.
REQUIREMENTS
To be successful in this position, you possess:
Experience writing and delivering operational, production systems.
Deep expertise in (or mastery of) at least one modern programming language used for distributed systems / web development (C#, Scala, Java, PHP, Go, etc.).
Broad and deep understanding of modern software technologies.
Knowledge of multiple programming paradigms such as OOP, Functional, etc.
Experience with scripting languages such as Python.
Strong CI/CD experience and desire to automate build environments, deployment tools, and processes.
Deep tactical and strategic skills related to architecture, infrastructure, operations, best practices, and processes.
Self-motivated to learn and grow your craft in software engineering.
Ideally, you also possess:
Previously performed significant, large-scale system refactors.
Technical team lead experience.
Experience with AWS and infrastructure as code
Experience with success and failure: has a deep “gut feel” of right vs wrong vs grey-area and can substantiate that feeling.
Focus on servant leadership, with the ability to influence without direct reporting lines through collaboration and leading by example.
BENEFITS
Benefits and Perks Include:
Company subsidized medical, dental and vision insurance for employees and their dependents
$600/year fitness reimbursement to purchase any items related to healthy living
3 weeks of PTO for all new hires...increases in PTO at various years of service
4 week paid sabbatical for all employees after 7 years of employment
401(k) 5% match
Stocked kitchen with snacks and drinks
Dog friendly office
Music Studio for all to practice, jam, and record
On-site workout area access: treadmill, bike trainers, rowers, and full weight lifting gym with CrossFit equipment, with changing rooms and showers and towel service
Corporate discounts on gym memberships and top-brand gear
Beautiful North East Boulder, CO location
Flexible work schedule in a culture of trust
--
About Us
Alfred Music ’s passion is supporting music education with a focus on publishing quality methods, performance, and reference materials for teachers, students, and professionals, spanning every musical instrument, style, and difficulty level. Since 1922, Alfred Music has been a world leader in music education and has helped over 10 million individuals learn, teach, and play music through our pedagogically sound products. We currently have over 150,000 active titles and represent a wide range of well-known publications—from methods like Alfred’s Basic Guitar, Alfred’s Basic Piano Library, Premier Piano Course, Sound Innovations, and Suzuki, to artists like Led Zeppelin , The Rolling Stones , and The Who , to brands like Harry Potter , Lord of the Rings , The Wizard of Oz , Rolling Stone magazine , and Billboard .
In 2016, Alfred Music joined the P eaksware Holdings portfolio of companies which includes MakeMusic (SmartMusic & Finale), bringing together the leaders in educational music publishing and music technology. Alfred is now paired with MakeMusic to transform how music is composed, published, taught, learned, and performed.
Come join Alfred Music as Tech Lead for Alfred’s Internal Systems, focused on automating core business processes in the music publishing space - maintaining existing systems, re-architecting processes, and creating brand new services to support our long-term vision. Work in collaboration with Alfred Music’s parent company, Peaksware Holdings, to define short-term incremental deliverables and long-term strategy, executing within our culture of engineering excellence .
Who You Are
You are a highly experienced software engineer who has been in a variety of roles, from individual contributor to tech leadership, and you desire close connection to the business. You have the desire, experience, and skills to interface with many levels of leadership across the entire organization, seeking out the problem to solve. You’ve been there - done that and are able to quickly hone in on incremental solutions to the problem using modern engineering practices, while creating a long-term technology strategy that supports the business vision.
As Tech Lead for a new team and initiative, you will create a small self-directed cross functional team over time, and contribute and drive improvements in technology and process to help your team ship software.
The Technical Team Lead role is a leadership role focused on the success of the entire team toward a technical business goal. Tech Lead is one of many hats that can be worn on a team and one of several ways to provide leadership to a team. The lead focuses on a broad scope of responsibilities, many of which can and should be delegated to team members, peers, or upper management. The Technical Team Lead is responsible for tying all those responsibilities together into successful execution of a business goal maintaining the highest technical excellence.
What You Will Be Doing
You will be the senior (and first) engineer on a brand new initiative and team seeking to understand the business problem and, in collaboration with Peaksware technical leadership, you will create an execution strategy. Initially, you will be delivering pragmatic, incremental improvements to existing business processes, learning to own, maintain, and enhance existing systems. As you get to know the business and the technologies, we look to you to own the broader system, strategically refactoring some systems, deprecating others, and creating entirely new services. We eventually envision building a team around your leadership as the long-term vision becomes clearer.
As Tech Lead, you'll have the opportunity to:
Work with business stakeholders of all levels to observe the current business processes, seeking to understand the problem(s), existing solutions, and systems.
Take ownership of existing technical systems and start delivering continuous, incremental enhancements in the form of improved automation, bug fixes, and new features.
Work with Peaksware technical leadership to start establishing a technology strategy for Alfred’s Internal Systems.
Utilize your technical background and strategic mindset to guide systems engineering efforts and understand how small changes in one area may impact other areas.
Always keep value to the customer, business, and team in mind as a central part of your approach and decision making process.
Understand the complex, human nature of our work. You handle this ambiguity and turn it into cohesive action based on a mindset of “knowing what needs to be done” through initiative, grit, and genuine care for the people around you.
Our Engineering Philosophy
DevOps - We want developers to have insight and ownership over code in production, integration tools, infrastructure, and deployment process. Developers should always ask what it takes to support their systems/code in production.
Product Efficiency Is Achieved Upstream - The further down the development pipeline we have to fix bugs or rework features, the more expensive it is.
Small, Cross-Functional Teams - QA, Dev, Design, CI, and Product work on a focused and shared vision.
Complexity - It's easy to make something complex, but difficult to make it simple. We should always be fighting complexity. Can we deprecate systems/code? Do it. Does the system need to be that complicated? Do we build vs. buy?
Small Batch Sizes - Constantly work towards shorter release cycles as a means to shore up quality, helping to ensure we are working on the right things at the right time, stabilize operations, and cut down on waste.
Performance Matters - We value engineers that know not to over-optimize solutions, but who always think about how code will perform at expected scale.
Minimum Process Necessary - We strive to be pragmatic. Some process is necessary, but don’t forget the fundamentals of Agile.
Managing Technical Debt - The vast majority of work is maintenance. Engineers need to have practical philosophies on refactoring. We like the theory of Broken Windows, YAGNI, and refactor as you go. We appreciate Clean Code, Working Effectively with Legacy Code, and Pragmatic Programmer as reference guides.
Data Driven - Let’s use the data to help inform what to work on, what is causing performance issues, who is using our features... Ultimately it's the objective plus the narrative that produces great product.
REQUIREMENTS
To be successful in this position, you possess:
Experience writing and delivering operational, production systems.
Deep expertise in (or mastery of) at least one modern programming language used for distributed systems / web development (C#, Scala, Java, PHP, Go, etc.).
Broad and deep understanding of modern software technologies.
Knowledge of multiple programming paradigms such as OOP, Functional, etc.
Experience with scripting languages such as Python.
Strong CI/CD experience and desire to automate build environments, deployment tools, and processes.
Deep tactical and strategic skills related to architecture, infrastructure, operations, best practices, and processes.
Self-motivated to learn and grow your craft in software engineering.
Ideally, you also possess:
Previously performed significant, large-scale system refactors.
Technical team lead experience.
Experience with AWS and infrastructure as code
Experience with success and failure: has a deep “gut feel” of right vs wrong vs grey-area and can substantiate that feeling.
Focus on servant leadership, with the ability to influence without direct reporting lines through collaboration and leading by example.
BENEFITS
Benefits and Perks Include:
Company subsidized medical, dental and vision insurance for employees and their dependents
$600/year fitness reimbursement to purchase any items related to healthy living
3 weeks of PTO for all new hires...increases in PTO at various years of service
4 week paid sabbatical for all employees after 7 years of employment
401(k) 5% match
Stocked kitchen with snacks and drinks
Dog friendly office
Music Studio for all to practice, jam, and record
On-site workout area access: treadmill, bike trainers, rowers, and full weight lifting gym with CrossFit equipment, with changing rooms and showers and towel service
Corporate discounts on gym memberships and top-brand gear
Beautiful North East Boulder, CO location
Flexible work schedule in a culture of trust
--
About Us
Alfred Music ’s passion is supporting music education with a focus on publishing quality methods, performance, and reference materials for teachers, students, and professionals, spanning every musical instrument, style, and difficulty level. Since 1922, Alfred Music has been a world leader in music education and has helped over 10 million individuals learn, teach, and play music through our pedagogically sound products. We currently have over 150,000 active titles and represent a wide range of well-known publications—from methods like Alfred’s Basic Guitar, Alfred’s Basic Piano Library, Premier Piano Course, Sound Innovations, and Suzuki, to artists like Led Zeppelin , The Rolling Stones , and The Who , to brands like Harry Potter , Lord of the Rings , The Wizard of Oz , Rolling Stone magazine , and Billboard .
In 2016, Alfred Music joined the P eaksware Holdings portfolio of companies which includes MakeMusic (SmartMusic & Finale), bringing together the leaders in educational music publishing and music technology. Alfred is now paired with MakeMusic to transform how music is composed, published, taught, learned, and performed.
Peaksware
Denver, CO, USA
TrainHeroic is focused on using deliberate practice to be your best. It’s our company mission, both for our users and internally for ourselves. When you join TrainHeroic, we want you to be your best.
At TrainHeroic you will be surrounded by tremendously talented and experienced people from all areas of the business – Engineering, Product Management, Design, Customer Success, Sales, as well leaders from Peaksware and TrainingPeaks. This is a community of learning, a collection of supportive people that have high expectations both for themselves and for you.
THE JOB
Senior Software Engineer — Backend
Denver, CO
Relocation assistance provided
DAILY
Become the technical leader of our backend systems. We expect you to be a well rounded engineer with deep expertise in coding, systems design, architecture, and security.
Thrive in a highly iterative and collaborative engineering environment. We pushed +150 production releases in 2018 and are on pace for even more this year.
Vigorously refactor code with the help of automated tests
Mentor more junior engineers and uphold high standards for quality
PROJECTS YOU MIGHT WORK ON
Adding athlete metrics and graphing into our mobile app
Optimizing API and database performance
Integrating with 3rd party notification and chat platforms
Refactoring our user subscription and access control systems
Improving platform security and system monitoring
EXPERIENCE
8+ years of software engineering experience and Bachelors in Computer Science or STEM degree, or demonstrable experience
Experience in PHP, Ruby, Python, or similar experience preferred, with strong knowledge of object-oriented design, common OO practices, and Design Patterns (in any language). Our current backend stack includes AWS, Laravel, MySQL, and Redis. Our current client-side apps are primarily built in React and React Native. As our team and needs change, we are open to exploring new technologies best suited for the job.
Experience with RDBMS, data storage, and caching tools
BENEFITS
Competitive salary and incentives
$1,200/yr fitness reimbursement for healthy lifestyle purchases like gym memberships, race fees, bikes, running shoes, and more
Relocation assistance for out-of-state candidates
100% company paid medical plan for employees with buy-up options as well as dental and vision insurance for employees (dependent coverage available)
3 weeks of PTO for all new hires, increasing at various years of service
5% 401(k) match
Four week paid sabbatical for all employees after 7 years of service
Dog friendly office
Corporate discounts on gym memberships and top-brand gear
Creative and high energy office at INDUSTRY Denver in RiNo
TrainHeroic operates under the umbrella company Peaksware, Inc. along with TrainingPeaks, MakeMusic, and Alfred Music. Together, we have been recognized as one of Outside Magazine’s “Best Places to Work” five times.
TrainHeroic is focused on using deliberate practice to be your best. It’s our company mission, both for our users and internally for ourselves. When you join TrainHeroic, we want you to be your best.
At TrainHeroic you will be surrounded by tremendously talented and experienced people from all areas of the business – Engineering, Product Management, Design, Customer Success, Sales, as well leaders from Peaksware and TrainingPeaks. This is a community of learning, a collection of supportive people that have high expectations both for themselves and for you.
THE JOB
Senior Software Engineer — Backend
Denver, CO
Relocation assistance provided
DAILY
Become the technical leader of our backend systems. We expect you to be a well rounded engineer with deep expertise in coding, systems design, architecture, and security.
Thrive in a highly iterative and collaborative engineering environment. We pushed +150 production releases in 2018 and are on pace for even more this year.
Vigorously refactor code with the help of automated tests
Mentor more junior engineers and uphold high standards for quality
PROJECTS YOU MIGHT WORK ON
Adding athlete metrics and graphing into our mobile app
Optimizing API and database performance
Integrating with 3rd party notification and chat platforms
Refactoring our user subscription and access control systems
Improving platform security and system monitoring
EXPERIENCE
8+ years of software engineering experience and Bachelors in Computer Science or STEM degree, or demonstrable experience
Experience in PHP, Ruby, Python, or similar experience preferred, with strong knowledge of object-oriented design, common OO practices, and Design Patterns (in any language). Our current backend stack includes AWS, Laravel, MySQL, and Redis. Our current client-side apps are primarily built in React and React Native. As our team and needs change, we are open to exploring new technologies best suited for the job.
Experience with RDBMS, data storage, and caching tools
BENEFITS
Competitive salary and incentives
$1,200/yr fitness reimbursement for healthy lifestyle purchases like gym memberships, race fees, bikes, running shoes, and more
Relocation assistance for out-of-state candidates
100% company paid medical plan for employees with buy-up options as well as dental and vision insurance for employees (dependent coverage available)
3 weeks of PTO for all new hires, increasing at various years of service
5% 401(k) match
Four week paid sabbatical for all employees after 7 years of service
Dog friendly office
Corporate discounts on gym memberships and top-brand gear
Creative and high energy office at INDUSTRY Denver in RiNo
TrainHeroic operates under the umbrella company Peaksware, Inc. along with TrainingPeaks, MakeMusic, and Alfred Music. Together, we have been recognized as one of Outside Magazine’s “Best Places to Work” five times.
