Full time
Midwestern University
Glendale, AZ, USA
Summary
The Account Representative is part of the Finance Department and works in the front office of the Animal Health Institute. The Account Representative performs a variety of front office operations and provides support for the students, faculty, staff, and pet owners at the Animal Health Institute. The position reports to the Assistant Manager of Patient Accounts for the Midwestern University Animal Health Institute (AHI).
Essential Duties and Responsibilities
Greet and direct clients and visitors at the Companion Animal Clinic and the Equine Bovine Center
Check in patients curbside as they enter the Animal Health Institute grounds
Schedule appointments for veterinary patients and complete registration for the Equine Bovine Center and the Companion Animal Clinic.
Answer phones and direct client questions appropriately
Enter client/patient information into the practice management software
Utilize correct veterinary terminology
Perform cashiering/over...