Full time
Midwestern University
Downers Grove, IL, USA
Summary
The Patient Account Representative is one of a team responsible for performing various front office procedures. The position reports to the Manager of Patient Accounts for the Midwestern University Multispecialty Clinics.
Essential Duties and Responsibilities
Greet and direct patients and visitors
Perform registration/check-in processes, including but not limited to performing data entry activities, providing patients with appropriate information and intake forms, and obtaining necessary signatures.
Calculate and collect patient liability according to verification of insurance benefits and expected reimbursement.
Explain and provide financial policies and available resources for alternative payment arrangements to patients and their families.
Enter payments in practice management system and perform daily payment reconciliation in timely and accurate manner including balanced of cash drawer.
Answering phones including scheduling appointments, taking...