2 jobs found

A growing telehealth company seeking a proactive and detail-oriented Director of Scheduling and Intake to lead their intake and scheduling operations. This role is critical to ensuring patients receive timely and reliable house doctor appointments, while maintaining strong relationships with referral sources and optimizing team performance. Responsibilities: Oversee and manage a team of schedulers responsible for booking house doctor appointments. Ensure schedulers confirm appointments with patients on the day of service and reschedule as needed to avoid missed visits. Maintain high appointment retention and minimize cancellations. Coordinate with external medical organizations to schedule referred patients. Monitor team productivity and create detailed reports on intake performance, including: Number of appointments scheduled Missed appointments Individual performance metrics and issue tracking Identify and address operational inefficiencies and...

JOB TITLE:  Concierge  JOB NUMBER FLSA Status : Non-Exempt  DEPARTMENT DIVISION:  Vesta Realty LLC  GROUP:  Residential Property Management  REPORTS TO:  Property Manager  JOB SUMMARY, DUTIES AND RESPONSIBILITIES, JOB REQUIREMENTS  SUMMARY  The Concierge plays a key role in ensuring a welcoming, clean, and secure environment for residents and visitors. This position provides excellent customer service by assisting residents with inquiries, managing amenities such as packages and carts, and responding promptly to noise complaints or other resident concerns. The Concierge also oversees the cleanliness and upkeep of common areas, such as the lobby, clubroom, laundry facilities, and pool areas, while monitoring property safety and addressing emergencies as needed.  DUTIES AND RESPONSIBILITIES  Monitor property security cameras to ensure safety and compliance.  Perform hourly walks of lobby areas and resident floors to ensure all...