2 jobs found

Job Description The Ohio Industrial Commission (OIC),Columbus Regional office, is seeking an onsite individual with professional customer service skills. The selected individual must demonstrate knowledge of customer service skills and the ability to learn transcription software.  What You'll Do: Under general supervision, requires thorough knowledge of Industrial Commission (IC) policies and procedures to respond to telephone, electronic and in-person inquiries from internal and external customers (injured workers, employers, representatives, general public, IC / BWC staff and other state agencies, etc.) regarding claims processing procedures and claim / hearing status.  Greets visitors, checks in customers for hearing and refers to the BWC or Ombuds. Utilizes the ORC, OAC, IC rules, resolutions, and procedures located on iConnect to respond to inquiries efficiently and accurately. Utilizes computer applications (CAS, ECM, Case Manager, ICON, BWC...

JOB TITLE:  Concierge  JOB NUMBER FLSA Status : Non-Exempt  DEPARTMENT DIVISION:  Vesta Realty LLC  GROUP:  Residential Property Management  REPORTS TO:  Property Manager  JOB SUMMARY, DUTIES AND RESPONSIBILITIES, JOB REQUIREMENTS  SUMMARY  The Concierge plays a key role in ensuring a welcoming, clean, and secure environment for residents and visitors. This position provides excellent customer service by assisting residents with inquiries, managing amenities such as packages and carts, and responding promptly to noise complaints or other resident concerns. The Concierge also oversees the cleanliness and upkeep of common areas, such as the lobby, clubroom, laundry facilities, and pool areas, while monitoring property safety and addressing emergencies as needed.  DUTIES AND RESPONSIBILITIES  Monitor property security cameras to ensure safety and compliance.  Perform hourly walks of lobby areas and resident floors to ensure all...