Mar 09, 2026
Customer Service Representative
- Arata Expositions, Inc.
- 15928 Tournament Drive, Gaithersburg, MD, USA
Job Description
- Full-time, on-site position based in Gaithersburg, MD
- Draft and prepare professional correspondences and formal documents
- Coordinate, plan, and schedule events and realted logistics
- Provide on-site support at trade shows and conferences
- Answer and direct inbound telephone calls in a professional manner
- Develop, implement, and maintain organized filing systems
- Perform general administrative and office support duties as assigned
- Deliver exceptional customer service, support, and overall customer experience
- Demonstrate the ability to manage multiple priorities and work effectively in a fast-paced, team-oriented environment
- Possess strong communication, problem-solving, and interpersonal skills
- Maintain a high level of attention to detail
- Exhibit exceptional organizational and time management abilities
- Maintain proficiency in Microsoft Office applications
- Willingness and ability to travel, as required
- Ability to work occasional evenings and weekends
- Ability to work overtime, as needed to support business demands
- Valid driver's license and reliable transportation required
About Arata Expositions, Inc.
Since 1971, Arata Expositions, Inc. has built a reputation in the meetings, tradeshow, and events industry by forging strong, long-term customer relationships. We are a general contractor that provides a collective team of professionals to ensure each event is a memorable experience for our clients, exhibitors, and attendees. Our broad experience with virtually all major venues nationwide and our proven ability to handle specialized logistics, makes Arata Expositions, Inc. a powerful and reliable event management partner.