Program Assistant

Job Title: Program Assistant
Location: Office-based (rotating schedule)
Job Type: Full-Time (37.5 hours/week)
Pay Range: $38,900 – $47,050 (commensurate with experience)

Your Support. Their Stability. Your Career with Purpose.
At COA, Program Assistants are the backbone of operational excellence—ensuring that data, communication, and coordination flow smoothly across teams. You’ll play a vital role in supporting programs that help older adults and caregivers thrive, while enjoying a collaborative culture and meaningful work.

Job Summary

This role provides technical and administrative support to departmental teams and leadership. You’ll manage data tracking, reporting, scheduling, and communication tasks that keep COA’s services running efficiently and compliantly.

Key Responsibilities

• Collect and maintain departmental statistics and tracking sheets
• Compile data for ODA/ODM programs to support billing accuracy and compliance
• Communicate with county providers and ODA for HEAP reporting
• Monitor team coverage, referrals, and departmental workflows
• Perform administrative tasks including filing, email correspondence, mail processing
• Audit and submit employee travel reimbursements
• Schedule meetings, prepare materials, and take minutes
• Order and manage departmental supplies
• Distribute resource information from mailings, websites, and workshops
• Collaborate with PA-Reception team to ensure office coverage during core hours

Qualifications

• High school diploma required
• Minimum of 2 years of relevant administrative experience
• Advanced proficiency in MS Word, Excel, and PowerPoint
• Strong problem-solving and organizational skills
• Ability to manage multiple tasks and adapt to change
• Excellent written and verbal communication
• Valid driver’s license and reliable transportation
• Ability to travel within Ohio
• Commitment to diversity and respect for all backgrounds

Why Join COA?

• Over 50 years of trusted service supporting older adults in Southwestern Ohio
• “I love knowing that my behind-the-scenes work helps real people. COA gives me the flexibility to grow and the support to succeed.” — COA Program Assistant

Benefits That Support Your Life and Purpose

• Flexible scheduling and rotating office presence for work-life balance
• Pension plan with 6% annual company contribution
• Generous paid time off and 12 paid holidays
• Health, dental, and vision insurance
• Professional development opportunities
• Pet insurance and employee assistance program

Ready to make a meaningful impact behind the scenes?
Apply today and support the mission that supports others.