Tower Health
Philadelphia, PA, USA
Responsibilities
The Patient Services Representative is responsible for patient registration, scheduling, customer service and clerical support. Duties include accepting, recording and verifying insurance information, processing preauthorization requests, collecting copays and account balance payments, scanning documents into EMR and other administrative tasks related to the efficient operations of the department. Incumbents must ensure contact with patients, families, the community, vendors, coworkers and physicians are carried out in a friendly, courteous, helpful and considerate manner.
Qualifications
EDUCATION REQUIREMENTS High School Diploma or GED EXPERIENCE Electronic Health System knowledge - Epic preferred CERTIFICATION AND LICENSURE REQUIREMENTS (MAY VARY BASED ON DEPARTMENT NEEDS). CPR Certification - Based on Department REQUIRED SKILLS Excellent Communications Skills Excellent Interpersonal...