Performance Food Group's Shared Financial Services has an exciting opportunity to work with and assist our vendors. The ideal candidate will be responsible for responding to vendor or company field personnel inquiries on the status of invoices either by phone or other electronic mechanisms within a centralized, high-volume customer service environment supporting multiple US locations. Provide a complete response to the inquiry; resolve more difficult invoice problems. Escalate issues as appropriate. Utilize the Enterprise Resources Planning (ERP) applications SAP, Invoice Capture Center and Mercury, as needed. Functions as a team member within the department and cross-functions, as required, and perform any duty assigned to best serve the company.
Major Functional Responsibilities:
Experience and Education:
Bachelor's degree with 1 to 3 years experience. Strong analytical and problem solving ability, attention to detail. Proficiency in Microsoft Office.