Inside Sales Representative

$17.23 - $18.44 hourly
  • Farmers Insurance
  • Phoenix, AZ, USA
  • Nov 12, 2019
Full time Insurance

Job Description

We are Farmers!    Join a team of diverse professionals at Farmers to acquire skills on the job and apply your learned knowledge to future roles at Farmers. Farmers Insurance also offers extensive training opportunities through the award winning University of Farmers named by Training magazine amongst top 10 corporate training units in the world.

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    Our Direct Sales employees are focused on supporting customers who choose to purchase insurance by phone, and then directs leads and policyholders to Farmers agents who provide knowledge, support and a full portfolio of coverages to meet customers' needs. You'll thrive in this position if you have:

  • Excellent customer focus
  • The ability to multi-task
  • Quickly picking up new technology
  • Preference to working in an ever-changing, fast-paced, contact center environment

 Here's what you will accomplish as a member of our team:

  • Sells insurance products to direct inbound callers by gathering data from customers to generate quotes and ultimately bind the business.
  • Educates customers regarding coverage and cost so that the customer can select the most appropriate coverage.
  • Qualifies customers as buyers of other products/services and refers cross-sell opportunities as required.
  • Educates customers on benefits of self service, paperless, and automated payments.

Sales Representative Qualifications:

  • High school diploma or GED required. College-level courses or equivalent knowledge acquired through work experience and training preferred 
  • 1 to 3 years experience in personal lines P&C insurance sales in a call center environment OR the equivalent consultative sales in a customer service/retail environment or call center sales experience 
  • Direct sales skills and ability to close a sale Ability to establish customer relationships
  • Written and verbal communication skills Strong PC and software skills required 

 Position location: We are located in North Phoenix close to the intersection of interstates 17 and 101 Work Schedule: Our first priority is to our customers so we work non-traditional work weeks to match those needs.  Training schedules are Monday-Friday, for 9 weeks, however shifts would most likely include evenings and/or weekends.  Benefits:

  • Medical & Prescription Insurance
  • Dental Insurance
  • Vision Insurance
  • 401k & Pension Plan
  • Wellness Programs
  • Tuition Assistance
  • Paid Time Off

 Farmers is an equal opportunity employer, committed to the strength of a diverse workforce.