The Case Manager serves as a team member with several social service professional and paraprofessional staff ensuring the delivery of quality as well as adhering to the mission of St. Joseph Center. The Case Manager will provide case management to homeless families including service linkage and housing support.
ESSENTIAL DUTIES & RESPONSIBILITIES
The Case Manager’s key areas of responsibility include:
- In conjunction with the Program Manager and CES for Families case management staff, evaluate families for permanent housing.
- Be responsible for a caseload of up to 30 families. Establish a case management plan for each family.
- Provide referrals to any needed services including health, mental health, education, employment, vocational training. Serve as an advocate or liaison to other organizations when needed.
- In conjunction with the housing specialist, assist families with the identification of appropriate housing and with lease up including negotiation of rental agreement with landlord. On an ongoing basis, act as advocate with landlord as needed.
- Provide ongoing case management to families following placement.
Other duties and responsibilities may be assigned. The duties and responsibilities listed are designed to provide typical examples of the work performed; not all duties and responsibilities assigned are included here, nor is it expected that all similar positions will be assigned every duty and responsibility.
Knowledge, Skills & Abilities:
- Must be highly motivated and a self-starter. The ability to communicate with and relate to a diverse group of people including clients, community, and other staff. Must have excellent administrative and organizational skills.
- Knowledge of case management principles and intervention techniques specific to homeless populations or other under-served groups.
- Knowledge of housing market/housing programs is desirable.
- The position requires an ability to work flexible hours including some early mornings and evenings.
- Bi-lingual Spanish/English desirable.
- One to two years’ experience providing case management services/advocacy with homeless and low-income families.
- Bachelor degree from an accredited college or university in social work, human services, psychology, or a related field.
- This position has no direct supervisory responsibilities.
- Proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook) and widely supported internet browsers.
Certificates, Licenses and Registrations:
- Valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.
- Valid automobile liability insurance.