Coordinated Entry System (CES) Regional Data Coordinator

  • St. Joseph Center
  • 10131 National Boulevard, Los Angeles, CA, USA
  • Sep 08, 2020

Job Description

Job Summary

The Regional Data Coordinator serves as a team member with several social service professional and paraprofessional staff ensuring the delivery of quality care for contracted agencies as well as adhering to the mission of St. Joseph Center.

ESSENTIAL DUTIES & RESPONSIBILITIES

The Regional Data Coordinator key areas of responsibility include: 

Key Areas of Responsibility:

  • Serve as the primary data evaluator and needs identifier for their Service Planning Area (SPA).  In collaboration with other data analysts in their SPA will aggregate and track regional performance.
  • Work alongside the CES Regional Coordinator to identify opportunities for performance improvement and the resources necessary to help attain that.
  • Work directly with the Home For Good team to help develop tools and identify system enhancements that will further support improvements in data collection, report generation, and overall data access and implementation.

Essential Duties:

  • Administer client databases including generating and analyzing reports, user management, and adherence to Homeless Management Information Systems policies and procedures.
  • Provide ongoing support and training to database users.
  • Establish and oversee implementation of data quality improvement plans.
  • Document data management policies and procedures. 
  • Enrollment in all critical HMIS trainings, particularly for the “Looker” reporting tool
  • Responsible for tracking overall program performance for funded subcontractors in region
  • Coordinate data sharing across your lead agency and subcontractors in your region
  • Oversee the compilation and submission of CES grant reports at a minimum, and consider the creation of monthly program performance reports from staff throughout the organization. 
  • Analyze program results and progress towards specific outcomes and goals.
  • Design, develop and implement regular reports for various audiences including staff, board members, donors, press, etc.
  • Collaboration with the other regional leads within the region to identify specific performance issues and potential remedies
  • Participation in quarterly HACademy meetings with other Regional Data Coordinators and Home For Good team
  • Participation in quarterly on-site focused check-ins with Home For Good team
  • Participation in at least one community-wide convening, highlighting regional successes, challenges, and innovations
  • Perform other tasks and special projects as required.

Other duties and responsibilities may be assigned. The duties and responsibilities listed are designed to provide typical examples of the work performed; not all duties and responsibilities assigned are included here, nor is it expected that all similar positions will be assigned every duty and responsibility.

QUALIFICATIONS

Knowledge, Skills & Abilities:

  • Must be highly motivated and a self-starter.  Must have the ability to communicate with and relate to a diverse group of people including clients, community, and other staff.  Must have excellent administrative and organizational skills.
  • Strong time management, data analysis skills, great attention to detail, and the ability to multitask.
  • The ability to make decisions independently and in collaboration with staff across your region and external partners
  • Demonstrated ability to manage detailed reports, pay close attention to detail, and work under deadlines by multi-tasking and appropriately prioritizing while maintaining flexibility
  • Must have excellent communication skills, including the ability to clearly present data to a variety of audiences.
  • A bilingual background is a plus.
  • The position requires an ability to work flexible hours including some early mornings and evenings.

Experience:

  • Experience with database software such as Microsoft Access or SQL, preferred.
  • Experience with visualization and mapping tools such as Visio, Tableau, GIS preferred.
  • Some community organizing and/or coalition building experience
  • Some experience in providing direct services to homeless/formerly homeless people 

Education:

  • Bachelor degree or higher from an accredited college or university in social work, social sciences, public administration, public health, or a related field.

Direct Reports:

  • This position has no direct supervisory responsibilities.

Computer Skills:

  • Computer literacy required.  Must be proficient in Internet research, database programs and be willing to learn other applications. Experience with Homeless Management Information Systems highly desirable.
  • High proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook) and widely supported internet browsers.

Certificates, Licenses and Registrations:

  • Valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.
  • Valid automobile liability insurance.