Director of Development

  • St. Joseph Center
  • 204 Hampton Drive, Venice, CA, USA
  • Sep 08, 2020

Job Description

Job Summary

Under the supervision of the Vice President of Development & Communications, the Director of Development is the role responsible for strategically engaging, cultivating and fostering relationships with stakeholders, to drive fund and resource development for the organization.  This role plays a significant role in identifying and cultivating donors, as well as engaging with the local community to garner support for the organization.  The role oversees three staff: Donor Relations Manager, Volunteer Services Manager, and Donor Relations & Database Administrator.  It also shares oversight of the Event & Communications Manager with the VP, Development & Communications.

ESSENTIAL DUTIES & RESPONSIBILITIES

The Director of Development’s key areas of responsibility include: 

Key Areas of Responsibility:

  • Development strategy
  • Prospect and current contributor identification & cultivation
  • Special event oversight
  • Community & Stakeholder relations
  • Staff supervision and talent development

Essential Duties:

Development strategy:

  • In collaboration with the VP, Development & Communications, develop the Development department’s strategy to garner support for the organization
  • Develops strategies and tactical activities to raise significant funds for the agency
  • Develops and executes evaluation tactics to gauge effectiveness of development strategies, including new donor prospecting, recognition and retention programs

Prospect and current contributor identification & cultivation:

  • Identifies, recruits, cultivates and solicits new and existing major gifts donors (annual gifts greater than $5,000)
  • Supports the Board, engaging them in cultivation of major donors
  • Staffs the Resource Development Committee of the Board
  • Attends Board meetings and presents progress against individual donor goals
  • Works to convert current and former volunteers into agency doors

Special event oversight:

  • Oversees the production and management of special events designed to garner support for the organization
  • Identifies events to cultivate and recognize donors; leverages special events to garner additional support for the organization
  • Leads cross-Divisional staff efforts for the organization’s marquis event Voices of Hope

Community & Stakeholder relations:

  • Identifies, cultivates and engages with community members, organizations and other stakeholders to market and communicate organization’s mission, programs, and needs
  • Collaborates with Division VP and Event & Communications Manager to Market organization’s brand, modeling use of website, social media platforms and other communication vehicles to message organization

Staff supervision and talent development:

  • Establishes and supports ongoing team development
  • Develops, coaches and supervises Department staff consistent with values and competencies required for successful development
  • Models and guides staff on relevant professional development areas
  • Monitors staff performance and provide ongoing performance feedback

Special projects:

  • Attends and serves as staff support for volunteer and fundraising events
  • Represents St. Joseph Center at relevant community meetings
  • Interfaces with board members, contributors and prospects in person and on the phone
  • Supports the organization’s commitment to representation and inclusion
  • Adheres to policies and procedures of the organization
  • Supervises contractors and consultants, as needed

Other duties and responsibilities may be assigned. The duties and responsibilities listed are designed to provide typical examples of the work performed; not all duties and responsibilities assigned are included here, nor is it expected that all similar positions will be assigned every duty and responsibility.

QUALIFICATIONS

Knowledge, Skills & Abilities:

  • Commitment to organizational mission and values: Mission-driven, with a demonstrated passion for low-income, homeless, and disenfranchised individuals and families making progress toward self-sufficiency and the values of the Sisters of Carondelet
  • Stakeholder service-mindset: Provides timeline and professional service to both internal and external stakeholders; is responsive to customer needs and requests; is always courteous to the stakeholder and considers the needs of the stakeholder when making decisions
  • Effective communication: Excellent communication skills, both written and oral; demonstrates ability to tailor messages appropriately to various internal and external stakeholders; shares information; actively listens and involves others
  • Delivering high quality work: Makes sure responsibilities central to the role meet all requirements and expectations.  Finishes tasks promptly and critically reviews work to ensure quality and accuracy
  • Initiative & accountability: Takes action on his/her own without being prompted; handles problems independently and is able to resolve issues without relying on extensive help from others; holds self accountable for delivering on commitments; owns mistakes and uses them as opportunities for learning and development
  • Evaluating & implementing ideas: Uses creativity appropriately to drive strategies and ideas, and encourages others to do the same; makes innovation a priority among team members; encourages reasonable risk taking; approaches problems from different perspectives
  • Donor development and stakeholder engagement: knowledge and skills in developing and implementing successful strategies for identification, cultivation and solicitation of individuals, corporations, and civic and community organizations; knowledge and skills in developing strategies in planning, implementing and administering complex major-gifts solicitations
  • Talent development & management: Demonstrated ability to recruit, orient, train, organize, motivate and evaluate staff and volunteers who support development goals and programs   

Experience:

  • A minimum of seven (7) years of experience in one or more of the following areas is required: donor relations, major gifts, public relations, community relations, and/or social service program delivery
  • Significant experience in fields relevant to St. Joseph Center’s mission, including mental health, housing, family services, early childhood learning, and veteran services
  • Experience and knowledge of Raiser’s Edge is a plus

Education:

  • A bachelor’s degree from an accredited college or university in communications, business, public administration or a related field; a combination of education and experience may be substituted

Direct Reports:

  • This position has three direct reports and shared report: Donor Relations Manager, Volunteer Services Manager, and Donor Relations & Database Administrator; Event & Communications Manager (shared)
  • Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws
  • Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance, rewarding and disciplining employees, addressing complaints and resolving problems

Computer Skills:

  • Proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook)
  • Familiarity with Raiser’s Edge is ideal; familiarity with donor databases in general is required
  • Ability to use widely supported internet browsers.

Certificates, Licenses and Registrations:

  • Valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.
  • Valid automobile liability insurance.

Travel Requirements:

  • Requires travel to SJC locations and will also have weekend and evening responsibilities as needed