Account Executive - Digital Marketing Services

  • Strategic Factory
  • Owings Mills, MD, USA
  • Jun 14, 2019
Full time Marketing

Job Description

Position Summary

While working as an Account Executive for Digital Marketing Services, you will be tasked with fulfilling orders and performing tasks related to attracting and servicing new customer accounts for Strategic Factory's Digital Services. You will work on obtaining new customer accounts by providing excellent customer service and informing potential clients of the products and services we offer, in an effort to generate sales. Additionally, you will also meet with prospective clients to discuss potential projects and provide free quotes, in hopes of starting a business relationship. The person in this position assists with performing the operational functions of the department, ensuring to attract new customers and generate revenue, all while providing excellent service.

Essential Duties and Responsibilities

  • Acquire new accounts (customers) by “cold calling”, networking, and conducting research
  • Generate revenue of new accounts by gaining an understanding of each customer’s needs and communicate the services and products our company offers
  • Recommend products to customers, based on customers' needs and interests
  • Answer customers' questions about products, prices, availability, product uses, and credit terms
  • Provide potential clients with free quotes
  • Take samples from customers to aid in providing an accurate quote
  • Stay in touch with customers to ensure they are adequately serviced
  • Meet with customers and clients off site for an total of 3 ½ days a week
  • Attending staff meetings, training programs, and performance evaluations as directed in order to develop sales and service skills
  • Provide excellent customer service that will ultimately lead to satisfaction of the customer and the closing of deals
  • Consult with clients after sales or contract signings to resolve problems and to provide ongoing support
  • Communicate with supervisors, peers, or subordinates to receive feedback
  • Coordinate with managers to meet deadlines and identify new accounts
  • Enter information into the computer in order to keep track of jobs and assignments

Nonessential Duties and Responsibilities

  • Enter jobs into the computer system for the production staff
  • Work on job assignments in other departments as instructed


We have high but reasonable expectations for our team. Please do not reply to this posting if:
• You struggle with attendance, punctuality and/or reliable transportation to work
• The thought of working hard in a deadline-driven environment does not excite you
• You have no interest in taking opportunities to learn, grow and improve your skill set

The successful candidate will be trained in our Owings Mills Headquarters with territories available throughout the Baltimore metro area to be determined with your input. We are looking for candidates available for 45 hours a week, Monday through Friday. Candidates must have a valid driver's license and clean driving record.

Why work for Strategic Factory?

  • Competitive Salary
  • Comprehensive Benefits Offering
  • 401K
  • Professional Training Opportunities
  • Exciting Professional Environment
  • Paid Time Off

Strategic Factory is an Equal Opportunity Employer.