Customer Service - Online Payroll Support

$16.00 hourly
  • Paychex, Inc.
  • Middletown, OH, USA
  • Nov 21, 2018
Full time Customer Service Entry Level Finance

Job Description

In this role, you’ll:

  • Start out in our Rapid Response Team taking inbound calls from clients, enter payroll & tax information and answer their questions
  • Take the initiative to meet and exceed client expectations
  • Recognize, research, and deliver solutions to clients with your keen problem solving skills
  • Build your skills and knowledge through completion of self-study training modules to successfully complete required trainings
  • Have an opportunity to become the client’s primary point of contact and manage their account or move into another role throughout your career path
  • Build relationships with clients to establish trust and drive retention
  • Increase client awareness of Paychex services and applicable payroll regulations