Field Service Technician

  • Haver & Boecker USA
  • Conyers, GA
  • Sep 08, 2020
Full time Engineering Manufacturing

Job Description

Haver& Boecker USA is seeking resourceful and experienced Field Service Technicians to join our team!

You will provide customer support by performing preventive maintenance, service, installation, commissioning, training, and consultation at various customer locations throughout our territory ( North America, Central America, Mexico, parts of South America and the Caribbean) To do well in this role you should be flexible, have advanced mechanical and electrical skills as well as experience with packaging equipment and heavy industrial machinery. In this position, you will travel 90% of the time.

Responsibilities:

Installation and repair of equipment at customer’s facility

Provide on-site technical support and troubleshooting of equipment

Conduct inspection visits and purchase service and installation materials if required

Perform service procedures within the scheduled time

Conduct customer and end-user on-site training

Read and interpret electrical documentation, hardware drawings and program terms for troubleshooting

Read and comprehend plant drawings and layouts

Assist in the assembly department if required

Prepare service reports and complete and submit all service documentation according to company guidelines

Work with an international team including affiliate companies

Perform all work in compliance with safety standards and guidelines

Your profile:

technical degree (preferred) with a minimum of 2 years experience

Advanced technical skills

Computer skills (MS Office, SAP)

Advanced knowledge of PLC’s, touch panels (Siemens or Allen Bradley) is required

Servo drives (e.g. SEW), Bus systems (Wago or Turck), weighing technology is preferred

Excellent written and verbal English and Spanish communication skills

Strong analytical and problem-solving skills

The ability to work under minimal supervision

A high level of detail and accuracy

Service-oriented

Flexible with the ability to travel 90% of the time

Why work for Haver & Boecker USA?

We offer an exciting and diverse working experience, an international team, a competitive salary structure& excellent benefits package which includes medical, dental& vision insurance, HRA, life, AD& D, short- term and long-term disability insurance, matching 401 (k), vacation and PTO.