Haver& Boecker USA is seeking resourceful and experienced Field Service Technicians to join our team!
You will provide customer support by performing preventive maintenance, service, installation, commissioning, training, and consultation at various customer locations throughout our territory ( North America, Central America, Mexico, parts of South America and the Caribbean) To do well in this role you should be flexible, have advanced mechanical and electrical skills as well as experience with packaging equipment and heavy industrial machinery. In this position, you will travel 90% of the time.
Installation and repair of equipment at customer’s facility
Provide on-site technical support and troubleshooting of equipment
Conduct inspection visits and purchase service and installation materials if required
Perform service procedures within the scheduled time
Conduct customer and end-user on-site training
Read and interpret electrical documentation, hardware drawings and program terms for troubleshooting
Read and comprehend plant drawings and layouts
Assist in the assembly department if required
Prepare service reports and complete and submit all service documentation according to company guidelines
Work with an international team including affiliate companies
Perform all work in compliance with safety standards and guidelines
technical degree (preferred) with a minimum of 2 years experience
Advanced technical skills
Computer skills (MS Office, SAP)
Advanced knowledge of PLC’s, touch panels (Siemens or Allen Bradley) is required
Servo drives (e.g. SEW), Bus systems (Wago or Turck), weighing technology is preferred
Excellent written and verbal English and Spanish communication skills
Strong analytical and problem-solving skills
The ability to work under minimal supervision
A high level of detail and accuracy
Flexible with the ability to travel 90% of the time
Why work for Haver & Boecker USA?
We offer an exciting and diverse working experience, an international team, a competitive salary structure& excellent benefits package which includes medical, dental& vision insurance, HRA, life, AD& D, short- term and long-term disability insurance, matching 401 (k), vacation and PTO.