Youth Care Professional (OMH Community Group Home)

  • Villa of Hope
  • Tuckahoe Road, Williamson, NY, USA
  • Apr 09, 2020
Full time Nonprofit-Social Services

Job Description

GENERAL JOB DESCRIPTIONUnder the general direction of the Program Manager, the Youth Care Professional is responsible for providing a therapeutic, nurturing, structured and positive milieu to emotionally, psychiatrically, and/or behaviorally challenged youth. The Youth Care Professional shall use learned skills, professional knowledge and inter-personal skills to bring about positive changes; will be an integral member of an inter-disciplinary team; expected to attend team meetings, annual trainings, participate in supervision and carry themselves as role models; Carries out all job responsibilities with fidelity and accountability to the Agency’s Mission, Vision, Values and Strategic Plan.


  • Exercises full compliance with Agency code of conduct, all Agency and Program policies and   procedures and Federal and State laws and regulations
  • Exercises full compliance with the Justice Center’s Code of Conduct for Custodians of People with Special Needs
  • Provides individual and group supervision and accounts for all youth in care at all times
  • Obtains/maintains Therapeutic Crisis Intervention (TCI) certification; employs approved crisis prevention/intervention techniques utilizing TCI best-practice; documents all incidents and participates in supervisory reviews with TCI Post Crisis Response
  • Supports that clients’ Individual Crisis Management Plans (ICMPs) are being used effectively
  • Supervises medications as prescribed, reports medical problems and follows medical directions
  • Upholds all rules and structure within the residence
  • Facilitates at least one fire drill per year
  • Provides a safe environment for youth and staff utilizing the Sanctuary model
  • Knowledge of company’s and specific departmental safety policies
  • Observes and promptly reports unsafe work conditions and or an employee’s unsafe work habits to the Program Manager
  • Sets a good safety example for the department and the agency
  • Checks and reports repair and maintenance needs to maintain the physical condition of the group home/cottage
  • Completes all necessary notifications following all incidents and documents appropriately before the end of shift
  • Safely manages the environment and coordinates Villa staff, youth, families and representatives of community resources (police, fire, etc.) as needed
  • Complies with all program and agency policies/procedures as defined in the policy manual
  • Attends required trainings, including on-going training and staff development as required by the Program and/or Agency
  • Actively supports and carries out Positive Behavior Intervention and Supports and Trauma Systems Therapy models in line with trainings, Treatment Plans, Team decisions and individual supervision
  • Supports youth in attending school and provides homework support as needed
  • Demonstrates, promotes and practices cultural competency towards clients, families and staff with respect and understanding achieved through training and Agency cultural activities
  • Develops nurturing relationships with each client to promote healthy growth and development
  • Utilizes relationships to help clients cope more effectively in the world which they live
  • Acts in role of primary residential counselor as assigned
  • Complete weekly contact notes in the ECR for one on one Primary Time that is focused on increasing skills as specified in the youths treatment plan (OCFS only)
  • Will be trained within four months of starting in the position and will utilize the Functional Behavioral Approach which uses needs based problem-solving to address youth’s behavior by understanding the unmet need and implementing alternative options to support improved functioning
  • Understands and utilizes policies when purchasing clothing for clients, food, and other supplies for the residence
  • Completes service delivery documentation within required timeframes in the ECR, and follow up with Program Manager and Social Worker if any concerns arise
  • Maintains daily shift notes in the ECR for each youth
  • Maintains daily logs for each resident, general log and milk usage, charts meals served. (For campus only, Breakfast/Lunch Program)
  • Assists Management in the delivery of the Sanctuary Model aligning operational areas with values of the model
  • Supports youth in the daily routine (program) of the residence
  • Implements treatment methods and directives of each individual client as prescribed in the Treatment Plan
  • Provides therapeutic consequences (limit setting in line with Agency policy and procedures) that is fair, consistent and recognizes the needs of the youth
  • Sets behavioral limits for youth within the structure of the program and out in the community
  • Provide input to the ICMP’s of the youth
  • Assists youth in Independent Living Skills
  • Facilitates Community Meetings with the youth and staff
  • Prepares and assists the youth in meal preparations and/or serving in accordance with the established menu in a way that engages youth in eating healthy
  • Leads and participates in recreation and leisure time activities
  • Transports clients to home visits, community activities and medical appointments as needed
  • In collaboration with the team will create opportunities for families and natural supports to visit the Group Home/Cottages and be intricate part of the youth's programming
  • Remains reasonably available to fill in for emergencies and/or staff illnesses
  • Attends, and participates in the treatment team process; writes assessments, assists in the development of treatment objectives and methods
  • Perform other similar duties requiring comparable skills utilizing the Sanctuary Model Guiding Principles and Seven Commitments
  • Participates in the cleaning/upkeep of the group home; reports repairs to Program Manager
  • All other duties as assigned 


  • H.S Diploma or equivalent requiredBachelor’s Degree preferred
  • Previous experience working with adolescents preferred
  • Strong recreation background preferred


  • Valid NYS Driver’s license in good standing
  • CRP certification required for some programs and training will be provided (RTF)

PHYSICAL REQUIREMENTSWORKING CONDITIONS AND PHYSICAL DEMANDS: Must be able to work evenings and weekends as needed.  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
The following lists physical demands an employee will perform on a regular basis: standing, walking, sitting, bending, stooping, squatting, kneeling and climbing; Must be able to perform a variety of household tasks, climb stairs, move throughout the cottage or group home, work cooperatively in a team environment and quickly respond to emergencies.  Position requires that the employee must be able to restrain clients utilizing Therapeutic Crisis Intervention techniques.  Position also requires employee to transport clients utilizing an agency vehicle. 
The physical demands described here are representative of those that must be met by an employee to successfully complete Therapeutic Crisis Intervention Training: the ability to drop repeatedly to knees, twist and turn, exert oneself physically at an intense level, and support another adult’s weight.