Peak-Time Financial Service Representative

  • South Carolina Federal Credit Union
  • West Ashley, Charleston, SC, USA
  • May 05, 2020
Part time Banking Customer Service Finance

Job Description

South Carolina Federal Credit Union is currently seeking a Peak-Time Financial Service Representative to join our team of outstanding professionals in West Ashley. This is a Peak-Time position on Mondays and Fridays only. Estimated 16-19 hours per week.

 

Duties include but are not limited to:

 

  • Navigate multiple systems to professionally perform intermediary service task in person with a high degree of accuracy and speed in a high-volume, fast-paced financial center environment.
  • Service task include, but are not limited to, processing monetary/non-monetary transactions and balancing drawer, as well as conducting other service related task.
  • Professionally correspond with members and provide superior member service.
  • Meet or exceed established performance goals and operational standards.
  • Engage in relationship building discussions with members to identify financial needs.
  • Maintain in-depth product and service knowledge in order to refer products and services that best fit the members' needs.
  • Assist members with various online products and services offered.
  • Properly verify members' identification and ensure confidentiality of members' information.
  • Promote and adhere to rules, regulations, policies, procedures and guidelines pertaining to duties and responsibilities of respective area(s).
  • Actively participate in training activities, coaching sessions, and meetings.
  • Support and promote teamwork among all areas of the credit union.
  • All other duties and responsibilities as assigned.

 

Minimum requirements include:

 

  • A minimum of one year of similar or related cash handling experience within a customer/member service environment.
  • Excellent verbal and written communication skills
  • Ability to successfully perform duties with a high degree of accuracy and speed in a high-volume, fast-paced environment.
  • Demonstrated ability to identify members' needs and refer products and services.
  • Possess interpersonal skills and the ability to work well with others.
  • Strong time management and organizational skills.
  • Basic proficiency in Windows based programs.
  • Intermediate mathematical skills performing calculations involving adding, subtracting, multiplying, and dividing.
  • High school diploma or equivalent (GED).

 

NOTE: Relevant military experience is considered for veterans and transitioning service men and women.

 

Equal Opportunity Employer