Assistant Director, Student Organization Engagement

  • Miami University
  • Oxford, OH, USA
  • Dec 10, 2019
Full time Education

Job Description

Job Title: Assistant Director, Student Organization Engagement Job Summary: The Assistant Director for Student Organization Engagement will support event planning, manage an information desk that provides high quality customer service, implement building-specific programming, and assist in the management of Red Zone (dining/gaming venue) and the Hodge Center for Student Engagement & Leadership (SEAL). The regular work schedule for this position will be Monday – Friday with hours varying based on events and responsibilities. Duties:

  • Manage reservations and meet with student organizations hosting events in the Armstrong Student Center to ensure clear event setup expectations and smooth event implementation
  • Coordinate high quality customer service to guests utilizing the facility and services
  • Directly supervise a diverse staff of student Ambassadors and Red Zone staff
  • Assist in the management of Red Zone and the Hodge Center for Student Engagement & Leadership
  • Provide leadership and professional development opportunities for student staff
  • Plan, implement, and evaluate building-specific events including welcome week events, theme days/nights, and coffee-house style events in coordination with student organizations
  • Educate student organization leaders on Armstrong Student Center policies, procedures, and expectations
  • Effectively communicate event details and support needs to event production staff
  • Act as a liaison for event planners with Conference and Event Services, Miami University Police Department, third party vendors and Physical Facilities to coordinate services for events
  • Respond to emergencies and provide support to Building Managers and Event Production Staff, serving in an on-call role as part of a rotation
  • Apply policies equitably and recognize unusual circumstances
  • Work on a team in a collaborative environment
  • Other duties as required

Minimum Qualifications: The successful candidate will have a Master’s Degree in a related field. Desired Qualifications:

  • Experience in a higher education environment
  • 1 or more years of post-Master’s related professional experience
  • Knowledge of college union policies and procedures related to event production and customer service
  • Experience facilitating student programming or implementing student-centered programs
  • Strong problem solving and critical thinking skills
  • Experience with EMS or similar space scheduling systems


Knowledge, Skills and Abilities

Experiences that demonstrate the ability to:

  • Work with students
  • Plan and implement programs
  • Provide outstanding customer service
  • Communicate effectively with diverse populations verbally and in writing
  • Develop and maintain effective working relationships
  • Work outside of regularly scheduled hours, including evenings and weekends, as needed to support events and activities
  • Participate in an on-call rotation


Special Instructions to Applicants:



EO/AA Statement/Clery Act: Miami University, an Equal Opportunity/Affirmative Action employer, encourages applications from minorities, women, protected veterans and individuals with disabilities. Miami University prohibits harassment, discrimination and retaliation on the basis of sex/gender (including sexual harassment, sexual violence, sexual misconduct, domestic violence, dating violence, or stalking), race, color, religion, national origin (ancestry), disability, age (40 years or older), sexual orientation, gender identity, pregnancy, status as a parent or foster parent, military status, or veteran status in its recruitment, selection, and employment practices. Requests for all reasonable accommodations for disabilities related to employment should be directed to or 513-529-3560.   As part of the University’s commitment to maintaining a healthy and safe living, learning, and working environment, we encourage you to read Miami University’s Annual Security & Fire Safety Report at:, which contains information about campus safety, crime statistics, and our drug and alcohol abuse and prevention program designed to prevent the unlawful possession, use, and distribution of drugs and alcohol on campus and at university events and activities. This report also contains information on programs and policies designed to prevent and address sexual violence, domestic violence, dating violence, and stalking. Each year, email notification of this website is made to all faculty, staff, and enrolled students. Written notification is also provided to prospective students and employees. Hard copies of the Annual Security & Fire Safety Report may be obtained from the Miami University Police Department at (513) 529-2225. Date to Begin Screening Applicants: 06/18/2019 Benefits Eligible: Yes