Customer Service Representative

$27,972 yearly
  • Lifeway Christian Resources
  • Nashville, TN, USA
  • Sep 08, 2020
Full time Media-Journalism Other

Job Description

Overview

Located in the heart of Nashville, Tennessee, our headquarters team leads, produces, and delivers biblical solutions to fulfill the mission and vision of LifeWay. 

  • This is a full time position, Monday-Friday, daytime hours
  • No relocation assistance provided for this position
  • For more information about LifeWay, please visit lifeway.jobs

Responsibilities

  • Builds and maintains positive and effective relationships with customers
  • Provides customers with pricing, scheduling, shipping and other applicable information
  • Promotes and recommends additional or other resources, events and services
  • Provides guidance and direction for using resources, products and solutions
  • Demonstrates a servant's heart and a passion to serve others, Christ, and the church

Qualifications

  • Actively attending a local evangelical church and participating in events and/or ministries that serve your church - Required.
  • High school graduate or GED - Required
  • Minimum one (1) year customer service experience - Required
  • Written and verbal communication (articulate and effective communication, including pleasant voice tone)
  • Excellent computer skills (ability to navigate data entry systems, internet, basic online support)
  • Ability to multi-task and utilize excellent organizational skills