Apr 10, 2025

Coordinator Group Tours

Full time Customer Service Education Other

Job Description

Position Classification:
Regular, full-time, hourly, non-exempt, and benefit-eligible staff position. For more benefit information visit Why Work at UCO?

The hourly pay rate of $16.45 per hour is equivalent to $34,216 per year.

General Schedule:
Position typically works 40 hours per week Monday-Friday from 8am-5pm at UCO's main campus in Edmond, Oklahoma.

Position Overview:

Work with cross-functional teams to execute event projects. Create specifications for events, printed/online materials. Draft copy and designs for review. Use technology to design, produce, and distribute content. Use data to evaluate and report on the effectiveness of marketing tactics. 

Department Specific Essential Job Functions:

Coordinate daily tour welcome speeches and all group tours visiting campus. Manage all prospective student's requests to meet with academic departments and coordinate scheduling appointments. Assist Assistant Director of Campus Tours and Events with all Prospective Student Events. One of the primary public contact and service providers for the Office of Undergraduate Admissions, responsible for daily front-line activity. Answers inquiries or general information regarding admissions, enrollment, records, and other enrollment management questions. Assists with special projects when necessary, such as mass mailing projects or packet assembly. Assists with data entry of information received from prospective students. Performs other related duties as assigned.

Qualifications Required:

Associate’s degree in job related field or 2+ years of work experience or equivalent combination of education and experience.

Must have a valid driver's license, clean driving record, and be able to operate a typical motor vehicle.

Qualifications Preferred:

Experience with computer software such as Microsoft Office and experience with online computer systems. Experience with multi-line phones. 

Knowledge/Skills/Abilities:

Excellent public relations, communications (both oral and written) and organizational skills. Ability to communicate effectively on the telephone and person to person. Must demonstrate a warm, caring and professional attitude. Ability to perform duties effectively, efficiently, accurately, and prioritize multiple assignments. Proven ability to maintain confidentiality. Ability to effectively work during extremely busy and stressful periods. Good records management skills. Computer knowledge is essential. Ability to accurately and expediently process and analyze detailed paperwork.

Physical Demands:

Reasonable accommodations (in accordance with ADA requirements) may be made, upon request, to enable individuals with disabilities to perform essential functions.