Business Process Analyst 2 - PN 20065820 (25000033)

The Ohio Industrial Commission (OIC) Office of Information Technology is seeking a talented Business Process Analyst to document procedures and optimize workflows. The ideal candidate must be able to analyze current processes, develop improvement strategies, and suggest solutions while demonstrating strong problem-solving, analytical, and communication skills.

Creates & coordinates technical documentation preparation & distribution for processes, projects & procedures (e.g., gathers & analyzes information needs & functional requirements from stakeholders, business owners, customers & management for implementation of information technology solutions, analyzes user needs & existing functions to determine business requirements, screen & interface design, use cases & the like).

• Provides ongoing & consistent system maintenance & evaluation.
• Delivers various project artifacts; analyzes business requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, gap analysis, task & workflow analysis & documents the findings.
• Analyzes fundamental business processes & creates Information Technology process flows & flowcharts.
• Analyzes, reviews & recommends possible solutions to identified business problems through the use of Information Technology.
• Develops business cases as needed for project justification.
• Performs validation of solutions by analyzing the end product & the requirements specifications. Develops scripts for User Acceptance Testing (UAT) based on requirements, facilitates UAT sessions, & tracks the results of the testing against the script. 
• Works with Developers & Leads to develop, maintain, & execute quality assurance testing procedures.
• Develops & maintains test plans, manual & automated test scripts for user interface, functionality, system & ad-hoc testing.
• Executes regression tests, functional tests & data tests.
• Documents quality assurance practices.
• Reports, tracks & determines priority of reported bugs/defects. 
• Acts as the liaison between the business units, customers (internal & external) & various stakeholders, managing expectations & ensuring successful communications between project, technology, & support team members. Assists in managing risks & changes related to projects.
• Creates traceability matrix to cross-reference requirements to deliverables to ensure consistency with system
• requirements.
• Assists project management activity including project planning & developing project task plans, leading meetings & other related tasks to gather & coordinate activities for requirements gathering.
• Utilizes business modeling, technology solutions, vendor solution evaluations, & recommendations to meet defined business requirements.

See the attached position description for more details regarding this position.