CRM Specialist

$60,000 - $85,000 yearly
  • The TemPositions Group of Companies
  • New York, NY, USA
  • Jun 29, 2020
Full time Business Development Customer Service

Job Description

 

Responsibilities and Duties

  • Maintain the quality of information within the CRM data base
  • Manage, organize, and analyze client information
  • Ensure a seamless process flow from the initial sales opportunity to customer’s PO received
  • Ensure that information regarding sales cycle is accurate and up-to-date in the CRM system
  • Interacts with Sales and Client Relations staff to ensure that customers receive the best service possible
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Implement various CRM procedures on a daily/weekly/monthly basis
  • Ensure CRM designs are aligned with business objectives
  • Assist in projects by conducting business analysis and submitting necessary documentation
  • Collaborate with different departments, including business development, sales, and client relations to ensure efficiency

Requirements

  • Bachelors Degree from top tier university
  • Extensive knowledge of CRM database
  • Excellent attention to detail, high level of accuracy, and willingness to take initiative
  • Proficient with Microsoft Office
  • Strong interpersonal and active listening skills
  • Ability to work in a fast-paced, deadline-driven environment