This position provides administrative support to the Human Resources Department during our critical very high volume retail season. Priorities include time & attendance reporting, employee record keeping, new hire orientation, roster management, and serve as an employee point of contact for questions related to benefits, payroll, and attendance.
Provide outstanding internal customer service to Fanatics employees by answering employee questions about benefits, attendance, payroll, etc. Help escalate discrepancies to HR partners for resolution.
Support weekly New Hire Orientation by preparing employee paperwork, data entry of employee information, administering facility badges, and other related administrative tasks.
Track corrective action documentation and research employee counseling history to confirm correct level for next counseling, dates of prior counseling’s, or employee eligibility for wage progression and/or promotion.
Enter time and attendance exceptions, correct timecard missed clock in/outs, clear timecard flags, and submit timecards for supervisor approval for accurate payroll processing.
Coordinate employee activities that promote employee engagement
Qualifications and Requirements:
Diploma or equivalent required
1+ years administrative support experience required; HR office environment preferred
Work experience in a fast paced environment juggling multiple and changing priorities with critical eye for detail
Computer system proficiency in Microsoft Excel, Outlook, and Word required; HR systems experience preferred
Effective verbal and written communication skills that facilitate exceptional customer service and employee relations
Experience handling confidential material professionally and within defined laws
Position may work days, nights or weekends, to include holidays. This HR department supports a fulfillment center that is open 7 days per week. Working hours will exceed 40 hrs. per week at times and require flexibility.