Job Description
Tek Experts is looking for an experienced and proven VP of Customer Experience and Delivery who will be responsible for the overall client relationship as well as the end-to-end delivery across multiple lines of business. The role is accountable for leading and inspiring a global team of over 1000 Technical Support Engineers who consistently deliver industry leading customer experiences and developing strong relationships with the client, resulting in consistent growth.
The role will report directly to the CEO and can be located at any Tek Experts location globally (remote is also an alternative in the right circumstance)
Supporting the world’s largest, most respected organizations in technology, we’re redefining tech support by helping our clients move beyond ‘break-fix’ support, to accelerating their customers’ time to value. It begins and ends with a deep technology focus, transforming tech support into a strategic function central to your brand.