Financial Representative Payee

$18.29 - $21.95 hourly
  • Colorado Coalition for the Homeless
  • 2100 Broadway, Denver, CO, USA
  • Jul 11, 2022

Job Description

Representative Payee, Department of Outreach and Engagement Services (1043)

The mission of the Colorado Coalition for the Homeless is to work collaboratively toward the prevention of homelessness and the creation of lasting solutions for homeless and at-risk families, children, and individuals throughout Colorado. The Coalition advocates for and provides a continuum of housing and a variety of services to improve the health, well-being, and stability of those it serves.

The Colorado Coalition for the Homeless seeks a Representative Payee, Department of Outreach and Engagement Services (DOES) who will serve as the financial representative for persons who have been deemed not fully capable of managing their own benefits by the Social Security Administration. This position works with CCH clients receiving social security benefits who are actively engaged with case management services with a CCH program or other supportive service agency. They ensure all payee files are managed in compliance with Social Security's policy and procedure requirements for representative payeeships. This position plays a critical role in keeping clients housed through safeguarding and managing their money. The role this position plays is unique in that it intersects skills needed for both case management and money management and develops working relationships within and outside of the organization to ensure continuity of care for our payee clients. This position is located at 2100 Broadway, Denver, Colorado 80205 and reports to the Department of Outreach and Engagement Services (DOES) Manager.


Coalition Benefits

In addition to the unique challenges and extraordinary rewards of our work, eligible Coalition employees enjoy a rich benefits package, including:

  • Health insurance coverage on the first day of employment: full-time employees contribute only 1% of their earnings for their own health coverage and no more than 4% of their earnings for coverage of eligible dependents. We’re proud to offer same- and opposite-sex domestic partner coverage;
  • Dental, vision, and flexible spending/dependent care/public transit accounts;
  • Free basic life insurance and long-term disability coverage;
  • Dollar-for-dollar retirement plan matching contributions up to 5% of earnings;
  • Extensive paid time-off, including 8 holidays, 12 days of sick leave, and three weeks of vacation for new full-time employees in their first full year.


Essential Job Functions

  1. Reviews and understands criteria for representative payee services.
  2. Works with clients to create monthly budgets that address their basic needs. 
  3. Ensures all payee files are managed in compliance with Social Security’s policy and procedure requirements for representative payeeships.
  4. Responsible for completing any necessary forms for Social Security.
  5. Responds to and/or files any mail received from Social Security.
  6. Reports any changes in client status to Social Security per SSA requirements.
  7. Advocates on the clients’ behalf if benefits should decrease or cease to continue.
  8. Works with the CCH accounting department to request client funds.
  9. Tracks client rents and bills to ensure payments are made on time and for the correct amounts.
  10. Consults regularly with client’s healthcare team and/or case management team to provide optimum coordination, communication, and continuity of services.
  11. Identifies clients who may be able to become his/her own payee and take the necessary steps to help client achieve financial independence.
  12. Provides services to clients in a trauma-informed, culturally competent manner.
  13. Completes all necessary documentation and electronic data entry requirements in HMIS and EHR in a timely and thorough manner and in compliance with all relevant HIPAA regulations.
  14. Returns all work-related emails and voicemails in a timely manner.
  15. Maintains current and complete COVID19 vaccination(s), as defined by the Centers for Disease Control and Prevention and local health authorities.
  16. Performs other duties as assigned.

​​Employee must be able to perform essential job functions with or without reasonable accommodation and without posing a direct threat to safety or health of self or others. To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Qualifications Summary

  1. College degree preferred; stronger preference given to relevant work experience.
  2. Previous work experience with homeless or underserved population preferred



The Colorado Coalition for the Homeless is committed to delivering services, making employment-related decisions, selecting volunteers, and selecting vendors without regard to age over 40, race, sex, color, religion, creed, national origin, ancestry, disability, genetic information, marital status, sexual orientation, gender identity, gender expression, pregnancy, medical condition related to pregnancy, military status, or any other applicable status protected by law.