We’re seeking a customer-oriented Technical Support Engineer levels 1 to support our products. You will work with customers to resolve software issues, collaborate with colleagues to continuously improve, and deliver exceptional customer service. This role is responsible for managing customer technical support, including information gathering and sharing, analytical troubleshooting and problem research, and cooperating with other engineers as necessary.
A career in tech. Work with the biggest and best names in technology.
We are looking for teammates who want to be part of the tech movement. People who want to progress their career now and gain experience for tomorrow. We celebrate diversity in every way. In fact, it’s the reason we’ve grown so fast. If you like being part of a global team and are passionate about technology and creative problem solving, and want to leave a mark bigger than yourself, we should talk.
Compensation for this position is $15/hr. for training, $16/hr. after you completed the probationary period (typically 6-months; subject to change at the discretion of management or based on performance) plus a quarterly bonus based on quality and productivity.
Tek Experts provides medical, dental and vision options for each employee.
This role will:
This role is a good fit for you if:
In this role:
Tek Experts is an equal opportunity employer. We do not and will not discriminate in employment and personnel practices based on race, sex, age, handicap, religion, national origin, or any other basis prohibited by applicable law. Hiring, transferring, and promotion practices are performed without regard to the above-listed items.