Technical Product Manager

  • Carvana
  • 1930 West Rio Salado Parkway, Tempe, AZ, USA
  • Oct 25, 2021

Job Description


We’ve been changing the game since 2013, and we’re not taking our foot off the gas now! Team spirit is evident at Carvana and every day we let our passions and creativity foster innovation. We take big swings and set ambitious goals in everything we do. If you are looking to join a company revolutionizing an industry then you will LOVE what Carvana has done for the car buying experience. At Carvana, our customers can hop online to...

  • Search and browse our inventory of over 20,000 vehicles that we own and certify
  • Narrow down search results using highly intelligent filtering tools/components
  • View vehicle details, Carfax reports and 360 rotating studio images for every vehicle
  • Secure financing in minutes using Carvana’s in house service or their own bank
  • Interact with GUI components to easily customize loan length, down payment and monthly payment
  • Generate, upload and eSign all documents online (no ink necessary)
  • Schedule front door delivery or pick up at one of our vending machines
  • Trade in their existing vehicle or just sell it to Carvana (no purchase necessary)


The Next Gen. Communications Platform (NGCP) team is a talented and humble group of people with backgrounds in Product, Design, Data Science and Engineering, that are focused on building out a platform to support all forms of communications between customers, advocates, and Sebastian (our Conversational AI agent). We work on projects that help us grow the supply of vehicles to keep up with rapid demand on the consumer-side, as well systems that help scale the existing business. As a core member of the NGCP team, you will manage mission-critical initiatives from inception to consumer-facing products. You will have the opportunity to work closely with our Data Science, Software & Data Engineering, Operations, and Analytics teams to help shape the design, build, and execution of our communications platform.


  • Drive the technology and product teams to develop technology, requirements, goals and milestones for systems, APIs, and services of our communications platform
  • Work with external stakeholders to develop and evangelize integration, monitoring, debugging, and reporting patterns with our platform
  • Develop and lead cross-functional initiatives, facilitate relationships with product and technology teams across Carvana’s multiple verticals
  • Onboard new teams and business lines on to the communications platform, develop features and product solutions for them to get the most out of our systems, data, and analytics
  • Prioritize and align the product vision with operations, logistics, technology, and machine learning roadmaps and constraints
  • Communicate effectively with engineering, design, data science and other product management teams


  • B.S. in Computer Science, Mathematics, Engineering or a related technical discipline, or equivalent experience
  • 5+ years of software engineering, systems engineering, or technical product/program management experience
  • Experience developing products and features from scratch to production, requirements gathering, stakeholder management, and working closely with engineering to deliver on the team’s vision and goals
  • Experience in establishing relationships with multi-disciplinary and distributed teams
  • Ability to learn and absorb technical concepts and effectively communicate them to a non-technical audience

What does our growth have to do with you?

Only everything. Are you not sure you meet 100% of the qualifications? You should still give it a shot! Research shows that men will apply to a job when only meeting 60% of the requirements, whereas women and members of other systematically marginalized groups typically only apply when they meet every single requirement. At Carvana, we're builders. We build tools, business, and our people. We value diversity in backgrounds and thought, so take a shot and apply! Please highlight some of your accomplishments in your resume and cover letter so we can talk about how you can grow with us.


  • Full-Time Salary Position
  • Health, Dental and Vision benefits (Employee health 100% covered by Carvana)
  • An amazing work, learn, and play environment near Downtown and UC Berkeley
  • Employee car discounts and perks
  • 401K with company match
  • Access to opportunities to expand your skill set and share your knowledge with others across the organization


Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship.

Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.

Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.