Transfer Care RN / ECM Hub Nurse Specialist

  • Kaiser Permanente / The Southeast Permanente Medical Group
  • Buckhead, Atlanta, GA, USA and some remote
  • Sep 22, 2021
Full time Health Care

Job Description

Full-time, Part-time and PRN available!

The Southeast Permanente Medical Group (TSPMG)/ Kaiser Permanente is looking to fill an immediate need for our team. The ECM Hub Nurse Specialist (PRN-Transfer & Care Coordination Hub Nurse) position is staffed by a registered nurse who utilizes the nursing process and clinical skills to prioritize/triage provider calls regarding repatriation/intra-patriation of members, adhering to organizational policies, procedures and guidelines. The RN will support the ECM Hub MD in repatriating members from noncore emergency rooms or inpatient/observation status within the Kaiser Permanente Georgia Region, and assist with transfers/admissions of members. The RN may also assist with coordinating transfers back into the service area of Kaiser members with acute illnesses or injuries sustained while traveling outside of the Georgia Region as indicated by the medical condition of the member, and locating members who have been advised to call 911 by the Kaiser Advice Nurses or Medical Center Staff.

The position will be responsible for: 1) locating members at non-core facilities, including identification of ER or IP room number; verifying attending MD name and phone number, 2) verifying member eligibility, 3) obtaining and communicating pertinent clinical information to the ECM Hub MD, 4) assisting MD in obtaining hospital bed, arranging ambulance transport, other coordination as needed, 5) screening Advice RN messages and following up as needed, 6) initiating follow-up appointments or other coordination of care, as directed by the ECM Hub MD, 7) facilitating non-emergency same day ambulance transports for all KP members as appropriate.

The ideal candidate will have unrestricted current State of GA RN license, valid Georgia driver’s license and two years of experience in emergency, critical care or ambulatory telephone triage nursing.  This position will work mainly Monday - Friday with some weekend work and flexibility for evenings or nights when needed.  Candidate will need to be very flexible. 

Additional job experience requirements are listed below.

Minimum Education and Experience:

  • Working knowledge of all federal, state, local and regulatory requirements
  • Functional knowledge of computers

Preferred Education and Experience:

  • B.S. in Nursing

  • Three (3) years of clinical nursing preferably in a complex area such as emergency room/critical care
  • One year of experience with managed health care delivery including Medicare

The Southeast Permanente Medical Group (TSPMG) is one of Georgia’s largest independent, physician-owned, multi-specialty medical groups. More than 650 physicians and 250 associate practitioners work together in a unique integrated care model to provide high-quality care to over 300,000 Kaiser Permanente members. Care is delivered at 26 medical offices featuring state-of-the-art equipment, labs, imaging services, and pharmacies. We also provide surgical services and around the clock care at some of the area’s top hospitals.

TSPMG offers a competitive salary, a generous retirement package, paid time off, health, dental, vision, and life insurance, long and short-term disability, relocation allowance, and more. We also offer numerous clinical and non-clinical learning opportunities and physician leadership development.

Atlanta, our home for more than 30 years, is a thriving metropolis that blends southern charm with modern art, music and culture. Learn more about our beautiful southern city at

We are an equal opportunity employer. All applicants will be considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran or disability status. We maintain a drug and nicotine free workplace and perform pre-employment substance abuse testing.