Patient Engagement Coordinator

  • MedWatchers
  • Irvine, CA, USA
  • Apr 26, 2021
Full time Admin-Clerical Customer Service Health Care Professional Services

Job Description

MedWatchers is fast-growing healthcare company that provides services seek to enhance patient care by improving collaboration between pharmacists, physicians and other health care providers. At MedWatchers we enhance communication between patients and their health care team, and empower patients to optimize medication use for improved health care outcomes.

Job Description:

Patient engagement coordinators work directly with our patient population to help them
understand what each medications is for and why it is important to take them
as prescribed. Our patient engagement coordinators assist our pharmacists with various
clinical tasks to optimize medication therapy and prevent hospitalization

  • Provides patient education, ensures adherence, and compliance with medications
    Introduces and explains the clinical services to the patients
  • Completes clinical services with a pharmacist supervision
  • Utilizes superior customer service skills to provide service to patients
    when diffusing difficult encounters
  • Composes messages for pharmacists based on patient requests
  • Responds in a courteous and professional manner to general questions, using on-line databases to provide information to patients
  • Must perform all of the above duties while meeting established standards of performance for quality and productivity
  • Performs duties which may include calling patients, providers, and pharmacies for further communication
  • Assume other activities and responsibilities from time to time as directed

Basic Qualifications
Bachelors degree
License, certification, registration:
COVID-19 considerations:
Work from home available after 3 months probation is passed.
Location : San Diego, Alhambra
Pay: $18 per hour
Hours Per Week : 40 hours, Full-Time
Shift : Monday - Friday, 8am-5pm