Rep Medical Group Scheduling

  • Tower Health
  • West Reading, PA 19611, USA
  • Mar 19, 2021

Job Description

Responsibilities

The Medical Group Scheduling Representative (MGSR) is responsible for accurately coordinating and scheduling complex diagnostic procedures and obtaining pre-registration information, including demographics and insurance, as well as verifying and communicating authorization requirements. The MGSR conducts physician office/patient interviews, collects clinical information in response to scheduling questions. The MGSR explains procedure guidelines and necessary patient preparations, and coordinates with clinical departments regarding protocols, STAT appointments, and modifications to normal scheduling protocols.

Qualifications

Education Requirements
  • High School Diploma or GED

Experience
  • Relevant Experience

Required Skills
  • Computer Skills to include use and navigation
  • Customer Service Skills
  • Excellent Communications Skills
  • Excellent Interpersonal Skills
  • Keyboarding
  • Multi Line Telephone Operational Skills
  • Multitasking