• Tower Health
  • Philadelphia, PA, USA
  • Feb 18, 2021

Job Description


About the Organization

Tower Health is a strong, regional, integrated healthcare provider/payer system that offers leading-edge, compassionate healthcare and wellness services to a population of 2.5 million people. Together, our seven hospitals and other entities provide a full range of medical care from prevention, screenings & education; to the latest clinical services and surgeries available; to rehabilitation. We also offer wellness programs & public health services that ensure our communities are the healthiest they can be. Our caring, highly trained physicians and staff are committed to patient safety and patient satisfaction.

With more than 11,000 team members, Tower Health includes Reading Hospital, a teaching hospital based in West Reading; Brandywine Hospital in Coatesville; Chestnut Hill Hospital, a teaching hospital in Philadelphia; Jennersville Hospital in West Grove; Phoenixville Hospital in Phoenixville; Pottstown Hospital in Pottstown; and St. Christopher's Hospital for Children. We also operate Reading Hospital Rehabilitation at Wyomissing & Reading Hospital School of Health Sciences, & we have a comprehensive physician network.

Collaboration across Tower Health enables our hospitals, providers, leadership & staff to leverage best practices across the health system. Our hospitals have received national recognition for advanced care in areas such as neurosurgery and stroke, cardiac & vascular surgery, trauma, hematology & oncology. Reading HealthPlex, which opened at Reading Hospital in October 2016, combines state-of-the-art technology and world-class design to make the HealthPlex one of the most sophisticated surgical centers & inpatient facilities in the region.

At Tower Health, we have a rich history of providing high-quality, cost-effective care in the communities we serve. As the healthcare industry continues to change, one thing remains steadfast: Tower Health's commitment to Advancing Health, Transforming Lives.


The Medical Assistant administers and performs triage and direct care to assigned patients under the direction and supervision of the RN/Nurse Manager. This includes functions such as height/weight and vital signs, updating medical records, as well as assisting the clinicians with exams as requested. Also ensures a smooth flow of patients through the office by providing efficient basic care to patients. The Medical Assistant performs routine administrative and clinical tasks to keep the office running smoothly. The Medical Assistant also performs secretarial support for the office, assist the front desk operations in performing general clerical tasks, such as checking patients in and out, filing, copying, answering the phone, and related duties as requested by the Practice Manager:

  • Daily interaction with patients/families, team members and providers.
  • Knowledge/experience with Electronic Patient Management and Electronic Health Records.
  • Assist Providers with health visits according to the American Academy of Pediatrics' guidelines.
  • Administers immunizations in accordance with National Childhood Vaccine Injury Act, Philadelphia Department of Health and Center for Disease Control guidelines.
  • Reports out of normal range vital signs, hearing/vision screenings, growth/development and objective or subjective patient data immediately to the provider.
  • Obtain, describe and document patient's history and condition in clear and concise terms using proper spelling, grammar and medical terms.
  • Completion of Provider orders (e.g. immunizations, lab requests, respiratory treatments etc.) with accuracy.
  • Proficient in preparation of Quest, LabCorp, KIDS Registry and/or facility laboratory request forms/systems.
  • Inputs all correct patient demographic information, test requested, diagnostic codes and test codes.
  • Performs respiratory treatments as ordered and under the direction of the provider.
  • Performs daily/weekly and monthly assignments as per departmental policy/procedure.
  • Acts as a liaison in emergency situations.
  • Specific proficiencies in other systems as determined by department.


Education Requirements
  • High school diploma or equivalent preferred
  • Certified or Registered Medical Assistant (per departmental needs)
  • Two (2) or three (3) years of experience working in a medical office
  • Pediatric experience preferred
  • CPR
  • BLS
  • Excellent Communications Skills
  • Excellent Interpersonal Skills
  • General Clerical Skills