Manager Financial Clearance

Tower Health is a strong, regional, integrated healthcare provider/payer system that offers leading-edge, compassionate healthcare and wellness services to a population of 2.5 million people. Together, our six hospitals and other entities provide a full range of medical care from prevention, screenings & education; to the latest clinical services and surgeries available; to rehabilitation. We also offer wellness programs & public health services that ensure our communities are the healthiest they can be. Our caring, highly trained physicians and staff are committed to patient safety and patient satisfaction.

With more than 11,000 team members, Tower Health includes Reading Hospital, a teaching hospital based in West Reading; Brandywine Hospital in Coatesville; Chestnut Hill Hospital, a teaching hospital in Philadelphia; Jennersville Hospital in West Grove; Phoenixville Hospital in Phoenixville; and Pottstown Hospital in Pottstown. We also operate Reading Hospital Rehabilitation at Wyomissing & Reading Hospital School of Health Sciences, & we have a comprehensive physician network.

Collaboration across Tower Health enables our hospitals, providers, leadership & staff to leverage best practices across the health system. Our hospitals have received national recognition for advanced care in areas such as neurosurgery and stroke, cardiac & vascular surgery, trauma, hematology & oncology. Reading HealthPlex, which opened at Reading Hospital in October 2016, combines state-of-the-art technology and world-class design to make the HealthPlex one of the most sophisticated surgical centers & inpatient facilities in the region.

At Tower Health, we have a rich history of providing high-quality, cost-effective care in the communities we serve. As the healthcare industry continues to change, one thing remains steadfast: Tower Health’s commitment to Advancing Health, Transforming Lives

Responsibilities

JOB SUMMARY- Manager of Financial Clearance

This Manager role is responsible for overseeing the Inhouse Financial Clearance functions across all Tower Health Hospitals and effectively managing all related

business processes and human resources.

The Patient Access functions included are:

• Patient financial counseling and Medicaid/financial assistance eligibility (in conjunction with the contracted business partner)
• Inhouse insurance verification
• Admissions and follow-Up
• Inhouse patient financial responsibility discussions
• Centralized work queue management
• Patient price estimates and foundational Patient Access training

This role reports directly to the Tower Health System Director, Patient Access with matrix reporting responsibility to the Reading Hospital Patient Access Director and the Chester/Montgomery/Philadelphia Hospital Patient Access Directors. This

role also provides oversight to the Inhouse Financial Clearance team for St. Christopher’s Hospital for Children.

Qualifications

EDUCATION REQUIREMENTS

4 year Bachelor's Degree or combination of relevant education & experience may be considered in lieu of Bachelor's Degree

EXPERIENCE

• Relevant experience in similar role in Hospital environment is required
• Excellent communication skills required
• Outstanding organizational skills required
• MS Office Suite experience required