Food Service Worker - Room Service Ambassador- Nutrition Call Center Associate

  • Tower Health
  • West Reading, PA 19611, USA
  • Dec 04, 2020

Job Description

Overview

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About
Tower Health is a strong, regional, integrated health-care provider/payer system that offers leading-edge, compassionate health-care and wellness services to a population of 2.5 million people.
Together, our six hospitals and other entities provide a full range of medical care — from prevention, screenings and education; to the latest clinical services and surgeries available; to rehabilitation. We also offer wellness programs and public health services that ensure our communities are the healthiest they can be. Our caring, highly trained physicians and staff are committed to patient safety and patient satisfaction.

Who We Are

With more than 12,000 team members, Tower Health includes Reading Hospital, a teaching hospital based in West Reading; Brandywine Hospital in Coatesville; Chestnut Hill Hospital, a teaching hospital in Philadelphia; Jennersville Hospital in West Grove; Phoenixville Hospital in Phoenixville; and Pottstown Hospital in Pottstown. We also operate Reading Hospital Rehabilitation at Wyomissing and Reading Hospital School of Health Sciences, and we have a comprehensive physician network.

Collaboration across Tower Health enables our hospitals, providers, leadership and staff to leverage best practices across the health system. Our patients benefit from access to a broad range of services — all right here in our region.

As a member of our nutrition team, you’ll rely on creativityand experience to excel in the role. Opportunities
to expand your skill-set are abundant, through the development and preparation of recipes, crafting of
specialty beverages, and more!

BONUS $$$ IN THIS ROLE

Nutrition Pic

Responsibilities

Different Roles Within the Nutrition Departmen, If interested in any of the below roles, Please Apply

Room Service Ambassador:

The Room Service Ambassador's primary function is to deliver meals to patients in a manner that supports the Hospital's commitment to the Culture of Excellence. Each Ambassador must have a working knowledge of department specific technology that includes the operation of hand-held devices and tray line computer based support equipment. Those in this position may actively perform essential food service functions that may include operating food service equipment; cleaning and sanitizing dishware, equipment, and food production areas; and maintaining safe food production and service areas in order to provide appealing, appetizing, and wholesome food to those served by the Nutrition Services Department.

Nutrition Worker:

The Nutrition Worker actively performs essential food service functions that may include operating food service equipment; portioning and serving food to patients, staff, and members of the public; cleaning and sanitizing dishware, equipment, and food production areas; and maintaining safe food production and service areas in order to provide appealing, appetizing, and wholesome food to those served by the Nutrition Services Department.

Food Services Worker - Retail:

The Food Service Worker Retail actively performs essential food service functions that may include operating food service equipment; portioning and serving food to staff, and members of the public; cleaning and sanitizing dishware, equipment, and food production areas; and maintaining safe food production and service areas in order to provide appealing, appetizing, and wholesome food to those served by the Nutrition Services Department.

Call Center Associate:

The position processes and interprets patient diet orders prescribed by the physician. They use Nutrition Management Software and hand-held technology to
function as a communication liaison between the patient, nutrition personnel and other health care team members regarding food and nutrition issues. They
are responsible for providing instruction to assisting the patient with making diet compliant menu selections, and providing high quality food, encouraging
nourishment food choices and providing customer service.

Nutrition Worker - PAH, Wyomissing Location:

Our Physical Therapy Rehabilitation Hospital at Wyomissing: The Nutrition Worker actively performs essential food service functions that may include operating food service equipment; portioning and serving food to patients, staff, and members of the public; cleaning and sanitizing dishware, equipment, and food production areas; and maintaining safe food production and service areas in order to provide appealing, appetizing, and wholesome food to those served by the Nutrition Services Department.

Qualifications

Room Service Ambassador, Nutrition Worker, Food Service Worker- Retail, Nutrition Worker-PAH:

EDUCATION REQUIREMENTS
Not Applicable - No Education Requirements

EXPERIENCE
No Experience

CERTIFICATION AND LICENSURE REQUIREMENTS (MAY VARY BASED ON DEPARTMENT NEEDS).
No Licensure or Certification Required

REQUIRED SKILLS
Excellent Communications Skills
Excellent Interpersonal Skills

Must work weekends and holidays.

Must be able to push/pull food delivery carts

*Must work weekends and holidays.

Call Center Associate:

EDUCATION REQUIREMENTS

High School Diploma or GED

EXPERIENCE
Relevant Experience - Customer service, retail or food-service experience with friendly and courteous customer service

CERTIFICATION AND LICENSURE REQUIREMENTS
No Licensure or Certification Required

REQUIRED SKILLS
Excellent Communications Skills
Excellent Interpersonal Skills
General Clerical Skills
Multi Line Telephone Operational Skills

*Must work weekends and holidays.