Oct 16, 2019
Full time
JOB DESCRIPTION - CUSTOMER SERVICE ASSOCIATE
We are seeking a professional Customer Service Associate to join forces with this Fortune 500 company. This rapidly growing company is a global leader in chemical distribution for industries including chemical manufacturing, oil and gas, paints, adhesives, personal care, and more. This is a fantastic entry point into a stable industry and nationally known corporation that enables multiple opportunities to advance.
Qualified Customer Service Associates should enjoy organization, attention to detail, ensuring outstanding customer service, taking charge in a fast-paced work environment, and remaining positive in the face of a challenge.
Located in Dublin, OH, enjoy a newly updated facility and close proximity to Tuttle Crossing.
KEY RESPONSIBILITIES - CUSTOMER SERVICE ASSOCIATE
Providing an exceptional 'customer experience' and maintaining strong professional relationships with customers, sales teams, and internal supply chain teams
Owning the order-to-delivery process for assigned accounts
Developing partnerships and building trust and credibility for long-term business growth
Positively interacting with colleagues in many other facets of the business
Investigating questions or issues with customer accounts
Making decisions within company guidelines
BENEFITS AND PAY - CUSTOMER SERVICE ASSOCIATE
Great Work/Life Balance: Monday through Friday, first shift hours
Compensation: $18-20/hour
Great Benefits: Medical Insurance, Life Insurance, and Dental Reimbursement
EDUCATION AND EXPERIENCE - CUSTOMER SERVICE ASSOCIATE
Associate or Bachelor degree preferred but not required - a combination of education and/or experience will be considered for the ideal candidate
Proficiency with the MS Office package preferred, strong excel skills are encouraged
SAP (or other ERP systems) and Salesforce experience a plus!
Experience working in a fast-paced, high volume environment
Apply today! Submit your resume and a recruiter will be in touch with you to start the interview process!