2 jobs found in Troy

We are seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. Responsibilities: Handle customer inquiries and complaints Provide information about the products and services Troubleshoot and resolve product issues and concerns Document and update customer records based on interactions Develop and maintain a knowledge base of the evolving products and services ​ Qualifications: Previous experience in customer service, sales, or other related fields Ability to build rapport with clients Ability to prioritize and multitask Positive and professional demeanor Excellent written and verbal communication skills

We are currently seeking to hire a Sales Manager to join our team! You will be responsible for overseeing and developing a sales team to drive company revenue. Responsibilities: Oversee and coordinate the sales team activities Establish sales territories, quotas, and goals for the sales team Analyze sales statistics to identify areas of improvement Track results and trends regularly for business forecasting Report on team and individual performance Develop and execute innovative sales strategies Build and form new partnerships with potential clients Qualifications: Previous experience in sales, customer service, or related field Experience as a supervisor or manager Familiarity with CRM platforms Strong leadership qualities Ability to build rapport with clients