Job Summary:
Under moderate supervision, supports the manager in the daily operations of the branch office. Performs branch collection activities.
Job Duties and Responsibilities:
Provides excellent customer and dealer service
Performs collection activities on delinquent accounts
Performs Skip Tracking and other locate activities
Assist in Repossession Management
Assists in completing and maintaining insurance claims, filing, and record-keeping systems
Performs welcome calls
Acts as back up to Administrative Assistant
Solicits, prepares, and processes personal loan applications and renewals, in applicable states
Closes approved personal loans, in applicable states
Prompt and regular attendance is required