2 Training jobs

The Gogo Business Aviation Technical Trainer, a position within the training team of the Customer Operations organization, plays an integral role in the development and delivery of product and process training programs for employees, dealers, OEMs, and end customers. You will be tasked with developing and/or updating content and delivering training on Gogo products, services, and best-practice processes to various skill and organizational level learners. Your knowledge of business aircraft cabin and cockpit communication equipment and services, and your ability to effectively teach them, are critical to the success of the position. Are you a customer-focused individual with a high level of attention to detail and expertise in telecommunications and networking, the aviation industry, and training delivery? You will have the opportunity to work with our Dealers, OEMs, Pilots, Directors of Maintenance, and customers by providing direct training and performance support to...

This position is Full-Time, Monday-Friday (hours to be determined but during business hours) Job Summary: A professional client facing position, the Implementation & Support Specialist is responsible for a range of support activities designed to effectively support the time management and the payroll processing needs of Primepoint's clients. This requires understanding the clients’ challenges and developing, communicating and implementing solutions using various system resources. Solutions can be a combination of procedures and technology to allow customers and Primepoint to operate efficiently. Preferred Experience: 5+ years experience in a customer service and support position Proficient use of Microsoft Office Suite and web tools for conferencing and training Payroll / Time and labor industry experience a plus Essential Job Functions: Provide client support and technical issue resolution via email, phone, and remote system support. Configuration of...