25 Telecommunications jobs

About Softchoice: Softchoice is one of the largest technology solution providers in North America! We are an influential, growth-oriented organization determined to enable our people, our clients, our partners and the communities we serve to realize their potential. Our unique culture fosters a friendly, open-minded workplace where employees are encouraged to bring their whole selves to work. As a member of a dynamic, high-performing team, each Softchoice employee is hungry to learn, valued for their contribution, and approaches each day excited to make an impact. Territory Sales Representative Become an agent of change for clients across North America Gartner estimates that by 2017, North American businesses will spend over $1.4 trillion on IT products and services. And it’s investment in technology trends like cloud and unified communications that now allow organizations to be more competitive and more productive than ever before. The challenge is most small and mid-sized organizations don’t have the resources, knowledge or support to navigate the disruption this rapid technology growth is causing. Your mission as a Territory Sales Representative at Softchoice - should you choose to accept it - is to find and help clients in the small and mid-sized space, and unleash their potential through technology. Simply put, you’ll bring a level of service and a variety of value-add resources to a group of organizations that are underserved. This is service they don't get from any other company in North America. At least that’s what our current clients tell us... As a Territory Sales Representative, it’s like you run your own business. Once you complete our professionally-led sales onboarding program, with the ongoing support of your sales manager (and a healthy dose of friendly competition), you’ll set the acquisition and growth strategy for your own patch of clients. Over time, you’ll develop deep personal relationships that will shape the future of your clients’ business. You will be your clients’ conduit to a community of technical experts, vendors and pre-sales resources standing by to help their business grow. We’re Looking For People Who:  Are highly motivated to win - and don't settle for second place  Embrace the challenge of hitting (and exceeding) personal and professional goals  Are always learning - and aren’t afraid to say “I don’t know - let me find out for you"  Aren't afraid of cold calls - and likes the challenge they present  Are coachable! If you’re too set in your ways, this isn’t the place for you  Have a proven ability to problem solve in sticky business situations  Want to use the latest and greatest technology at work, for work  Know the right time to ask for a client’s business  Looking to make a long-term career out of this role As Our Ideal Candidate, You’ll Also Have:  At least 1-year of previous sales experience in a retail or corporate environment  A proven ability to create and foster positive relationships  Have a solid grounding in business  A college or university degree  A comfort with learning and using complex technical terms  Exceptional time management and prioritization skills  The ability to present and tell a great story to groups large and small Need more convincing that Softchoice is your next best workplace? Here are 10 reasons why our folks love working here:  Meaningful work that drives professional development and makes a difference  Ability to enter and grow within the technology industry  Being a part of a winning, high performance team  Every employee gets two paid volunteer days per year  We serve large and mid-sized clients from a variety of industries  We’ve raised over $1.5 Million through Softchoice Cares  Employees have access to a green commute subsidy  Our annual company-wide Launch event  Comprehensive benefits package for you and your family starting from your first day  Our monthly Beer Cart (and dog-friendly office!) We would like to thank you personally for applying to Softchoice. Please note that we will review your application and only those candidates selected for further consideration will be contacted directly. However, we will retain your application on file and would be pleased to contact you if further opportunities arise. *Note: Completion of a satisfactory criminal record check, education verification and reference checks are required prior to employment. Again, thank you for your interest in a career at Softchoice! EOE/M/F/Vet/Disability

Mexichem is a leading provider of products and solutions across multiple sectors from petrochemical to construction, infrastructure, agriculture, healthcare, transportation, telecom and energy, among others. It is one of the biggest producers of plastic pipes and connections worldwide and one of the largest chemical and petrochemical companies in Latin America.  Built upon a global footprint, it employs over 19,000 people in more than 30 countries where it holds over 120 production plants, 2 fluorite mines, 6 training academies and 16 research and development laboratories and generates more than US$5.6 billion per year. With over 50 years of history and more than 30 years trading on the Mexican Stock Exchange, Mexichem has a business model of vertical integration and strategic acquisitions, which derives in exclusive access to raw materials, proprietary technology and global competitiveness. This position belongs to the Dura-Line brand, which is one of many brands under Mexichem. SUMMARY OF FUNCTIONS   Responsible for providing a variety of human resources functions for plant and/or office operations.  Performs wage and salary administration, staffing, safety, performance management and benefit liaison functions.  Coordinate policy and process development, compensation and benefit administration, training, and organization development with corporate staff.  Ensures compliance with legal and corporate guidelines.       DUTIES AND RESPONSIBILITIES: Job responsibilities will include various degrees of the following:   Responsible for human resources activities to include employment, recruitment, employee relations, training, benefits, compensation, and related functions. Implements recruitment and selection plans; maintains relationships with recruitment agencies, universities, technical schools, etc.  Assures compliance with federal law in selection process, ensures preparation and proper documentation concerning selection; advise supervisors and managers on HR hiring processes.  Administers performance management process, implement performance improvement plans (PIP) and job evaluations, as appropriate.  Review hourly employees’ time card punches, corrects exceptions, notifies payroll administrator when completed and distributes payroll. Maintains employee files and records and ensure confidentiality. Maintains and documents attendance records; update HRO system. Conducts new employee orientations and benefits in-processing.  Enrolls employees and administers benefit programs (including 401K), resolve employee claims, and questions on benefits, changes, etc. Resolve employee disputes, support safety initiatives, and maintain a threat free work environment. Provides advice, assistance and follow-up on company policies, procedure, and performance documentation. Create and maintain required reports, charts, and training records. Performs other related job duties as assigned or required.                 EDUCATION AND/OR EXPERIENCE REQUIREMENTS:   Bachelor Degree required Minimum of 3-5 years HR experience in a manufacturing environment. Computer proficiency Strong analytical skills                  OCCUPATION REQUIREMENTS:   Working knowledge of HR laws and benefits (FMLA, WC, ADA, STD, LTD, etc) Strong interpersonal and communication skills (written and oral) Ability to deal tactfully and courteously with employees at all levels Ability to cultivate positive working relationships Good reasoning and sound judgment skills       WORKING CONDITIONS:   Office and/or manufacturing floor environment Minimum travel required   #CB       Mexichem offers a broad range of value added ingredients and finished products that contribute to customers’ success and ultimate improve the quality of life for people around the world. Along its commitment to good citizenship, Mexichem delivers Total Value to customers, employees and investors worldwide, every day.   Apply Save Job Email Job to Friend Return to List Email this job to a friend         The job has been sent to   Please provide the information below Job title: * Your email address: * Your friend's email address: Message: Maximum character limit: 1000 * Confirm you are not a robot: Send Cancel Powered by SuccessFactors        

Mexichem is a leading provider of products and solutions across multiple sectors from petrochemical to construction, infrastructure, agriculture, healthcare, transportation, telecom and energy, among others. It is one of the biggest producers of plastic pipes and connections worldwide and one of the largest chemical and petrochemical companies in Latin America.  Built upon a global footprint, it employs over 19,000 people in more than 30 countries where it holds over 120 production plants, 2 fluorite mines, 6 training academies and 16 research and development laboratories and generates more than US$5.6 billion per year. With over 50 years of history and more than 30 years trading on the Mexican Stock Exchange, Mexichem has a business model of vertical integration and strategic acquisitions, which derives in exclusive access to raw materials, proprietary technology and global competitiveness. This position belongs to the Mexichem Brand, which is one of many brands under Mexichem SUMMARY OF FUNCTIONS The Maintenance Engineering Manager is responsible for identifying and managing risks that could adversely affect plant operations.  The Maintenance Engineering Manager will improve performance of productive equipment, preserve plant physical assets, and control maintenance labor and material costs to achieve plant performance goals.  Forecast and control plant capital spend to maximize investment value.  Develop and implement an Asset Maintenance Plan that ensures adherence to best practices.    DUTIES AND RESONSIBILITIES Demonstrates commitment and leadership to company safety initiative, “I Choose Zero”, at all times and with all employees.  Ensures Maintenance Department compliance with applicable Federal, State, and local Environmental, Health, and Safety standards not limited to Lock, Tag, Verify, Haz-Com, waste disposal, and guarding.  Defines, implements, monitors, and improves an Asset Maintenance Plan for the plant that includes: Preventative Maintenance Effective utilization of predictive and other non-destructive testing methodologies designed to identify and isolate inherent reliability problems. Critical Spare Part Inventory Manages the cap-ex process from proposal to completion; gathering bids/prices, writing proposals, value analysis, assessing suppliers, coordinating contractors, managing budgets, overseeing installation and testing, and retaining completion documentation. Develops engineering solutions to repetitive failures and all other problems that adversely affect plant operations.  These problems shall include capacity, quality, cost, or regulatory compliance issues.  To fulfill this responsibility, the Maintenance Engineering Manager shall apply: Data Analysis techniques Root-Cause Failure Analysis Failure Reporting Analysis and Correct Action Systems Failure Mode and Effects Analysis (FMEA) Help drive data collection of equipment failures and scrap losses. Analyses of asset performance that can include: Overall Equipment Effectiveness Downtime related failures and causes Other parameters that define operating condition Applies value analysis to repair/replace, repair/design, and make/buy decisions.  Submits purchase requisitions electronically using SAP.   Provide leadership to the Plant Maintenance function: Determine work procedures, prepare work schedules, and expedite work flow. Develop and schedule all preventative maintenance within the facility. Evaluate and improve tool changes.  Maintain parts inventory for key equipment, assure all parts available for scheduled preventative maintenance Conduct department meetings, required trainings and performance employee reviews for approximately 4 direct reports. Lead and train operators in Lean Manufacturing methods. Completes a fair and comprehensive assessment of suppliers. Provides subject matter expert level technical support to production and maintenance staff and technical personnel.   EXPERIENCE AND/OR EDUCATION REQUIREMENTS Bachelor of Science Degree in Mechanical Engineering, Electrical Engineering, Manufacturing Engineering Technology, or related discipline from a four-year college or university or the equivalent in experience.  Minimum of 5 years of manufacturing Maintenance/Reliability/Engineering experience, developing and implementing results generating Reliability Engineering practices. Minimum of 2 years of supervisory or management experience required. Maintenance Reliability Professional (CMRP) Certification preferred.   OCCUPATION REQUIREMENTS Experience with predictive maintenance technology Ability to develop strong working relationships with team members, peers, and management at all levels. Effective communicator, able to speak to all audiences throughout the organization and strong written communication skills. Ability to organize and manage multiple priorities, project management Proficient in these programs: Outlook, Word, Excel, PowerPoint, Access, Visio, Auto Cad, and MS Project. Experience in Lean initiatives and process; knowledge of ISO procedures, statistical methods and their application.   WORKING CONDITIONS Office and manufacturing shop floor environment Ability to travel up to 10% of the time. Ability to spend long durations standing/walking in a manufacturing environment with steep ladders and catwalks. Ability to support 24/7 plant operations.   #CB       Mexichem offers a broad range of value added ingredients and finished products that contribute to customers’ success and ultimate improve the quality of life for people around the world. Along its commitment to good citizenship, Mexichem delivers Total Value to customers, employees and investors worldwide, every day.   Apply Save Job Email Job to Friend Return to List

Mexichem is a leading provider of products and solutions across multiple sectors from petrochemical to construction, infrastructure, agriculture, healthcare, transportation, telecom and energy, among others. It is one of the biggest producers of plastic pipes and connections worldwide and one of the largest chemical and petrochemical companies in Latin America.  Built upon a global footprint, it employs over 19,000 people in more than 30 countries where it holds over 120 production plants, 2 fluorite mines, 6 training academies and 16 research and development laboratories and generates more than US$5.6 billion per year. With over 50 years of history and more than 30 years trading on the Mexican Stock Exchange, Mexichem has a business model of vertical integration and strategic acquisitions, which derives in exclusive access to raw materials, proprietary technology and global competitiveness. This position belongs to Dura-Line, which is a brand owned by Mexichem. SUMMARY OF FUNCTIONS The Lean/Six Sigma Black Belt is responsible for the development, oversight and implementation of the Six Sigma system and principles. The incumbent is a change agent in the advancement of the lean and six sigma data based culture within Dura-Line North America Operations. This position must be able to provide influence leadership to motivate team members and other personnel and to collaboratively provide tools and techniques to enable success in accomplishment of business priorities. Additional responsibilities include their full involvement in the development and implementation of condition monitoring technologies and various other Industry 4.0 applications.   Key responsibilities include but not limited to: Develops, implements and sustains process improvement initiatives utilizing appropriate Lean and/or Six Sigma methodologies. Defines, designs and implements continuous improvement programs that are integrated vertically and horizontally across the organization. Defines improvement projects aligned with business strategies. Analyzes improvement projects and potential results Facilitates improvement teams including the establishment of performance metrics to measure project success. Lead cross-functional process improvement projects focused on impactful results against business priorities. Present Continuous Improvement projects and status effectively to all levels of management. Be a member of the team that will design and implement world-class condition monitoring systems. Coach other practitioners on their CI development path.   Qualified candidates will have: Experience on machine application, maintenance & engineering, reliability engineering and condition monitoring of machines. Familiarity with factory automation systems strongly preferred. Proven experience with problem solving & process improvement methodologies and associated tools. Excellent statistical and analytical skills and problem-solving ability. Outstanding oral and written communication, strong presentation skills, and the ability to set priorities and maintain organization as well as successfully drive others to complete priorities Excellent knowledge of organizational methods and ability to manage multiple tasks/projects simultaneously. Must have Black Belt and Lean Certification. Bachelor's degree in Manufacturing Engineering Technology, Operations Management, Industrial Engineering, or Business from an accredited four year college / university OR equivalent related experience. Demonstrated ability to interface up and down the chain of command from shop floor to Executives.   WORKING CONDITIONS   Office and manufacturing shop floor environment. Ability to travel up to 50% of the time.   #CB       Mexichem offers a broad range of value added ingredients and finished products that contribute to customers’ success and ultimate improve the quality of life for people around the world. Along its commitment to good citizenship, Mexichem delivers Total Value to customers, employees and investors worldwide, every day.   Apply Save Job Email Job to Friend Return to List

Mexichem is a leading provider of products and solutions across multiple sectors from petrochemical to construction, infrastructure, agriculture, healthcare, transportation, telecom and energy, among others. It is one of the biggest producers of plastic pipes and connections worldwide and one of the largest chemical and petrochemical companies in Latin America.  Built upon a global footprint, it employs over 19,000 people in more than 30 countries where it holds over 120 production plants, 2 fluorite mines, 6 training academies and 16 research and development laboratories and generates more than US$5.6 billion per year. With over 50 years of history and more than 30 years trading on the Mexican Stock Exchange, Mexichem has a business model of vertical integration and strategic acquisitions, which derives in exclusive access to raw materials, proprietary technology and global competitiveness. This position sits with Mexichem's Dura-Line brand. SUMMARY OF FUNCTION:   Review and maintain inventory management systems to ensure performance metrics, business process efficiencies and financial performance are met for US and Canada. Responsibilities include: assembling data, standardizing inventory control processes, managing the excess and obsolete inventory reporting. Will use analytical and quantitative methods to understand, predict and improve the performance of inventory control processes.   DUTIES AND RESPONSIBILITIES:   Review and continuously improve inventory organization, identification, material flow and inventory control procedures Create Inventory Control process document SOP’s & ensure plants are adhering to policies and within scope of financial requirements.   Manage excess and obsolete reporting for all US plants; lead monthly reviews with finance team   Work with stakeholders on the excess and obsolete inventory and develop plans to reduce/eliminate items on the excess and obsolete report.   Identify and facilitate the disposition of excess and obsolete inventory by getting the necessary approvals   Coordinate with Regional Scheduling/Planning Managers to manage inventory levels and strategic initiatives across multiple locations   Assist in the preparation of annual physical inventories at 12 plant locations Manage the cycle count process to ensure schedule compliance, improve inventory accuracies, investigate large variances and implement appropriate action plans to improve inventory transaction accuracy   Generate monthly reports on rework material to be reviewed with plant managers.   Monitor steel reel inventory and supply distribution between plants.   Oversee management of aged finished goods inventory.   Work with I.T. in development of automated reports.     EDUCATION AND/OR EXPERIENCE REQUIREMENTS:   Bachelor Degree in related field or equivalent experience Experience with domestic freight preferred Minimum of three (3) years’ experience preferred within a material planning or supply chain role for a manufacturing company Experience with lean principles and methodologies Excellent computer skills, including the ability to use pivot tables, V-Lookups and MS Office Products Experience with SAP or other ERP systems is preferred                                                                                                                  OCCUPATIONAL AND/OR PHYSICAL REQUIREMENTS:   Excellent communication, planning and negotiation skills Comfortable in a continuous improvement environment Creative and analytically minded with strong attention to detail Ability to work under pressure and meet deadlines Strong time management, project management, task prioritization, and organizational skills   WORKING CONDITIONS:   Office environment   #CB       Mexichem offers a broad range of value added ingredients and finished products that contribute to customers’ success and ultimate improve the quality of life for people around the world. Along its commitment to good citizenship, Mexichem delivers Total Value to customers, employees and investors worldwide, every day.

This position is based in the United States and will be a remote/virtual opportunity. Mexichem is a Purpose-led company with big aspirations. We are out to advance life around the world while maximizing value to its shareholders. The Company is passionate about the subjects that define how people will live and thrive tomorrow: the future of cities, buildings, agriculture, and materials. Mexichem has five business groups which offer innovative solutions across multiple industries including building and infrastructure, data communications, chemicals and more . Last year, Mexichem bought a majority stake in Israeli-based Netafim, the world’s leader in drip irrigation, and is helping the world ‘grow more with less’ as it helps to solve food and water scarcity.  Mexichem has operations in more than 40 countries with over 22,000 employees at 137 plants. We started as a producer of commodities and have evolved to become a provider of innovative solutions that address the global issues of rapid urbanization, water and food scarcity, and a growing and aging population. We’re already a global leader in Polymers, Fluor, Building & Infrastructure, Datacom, and Precision Irrigation. Now we seek to become a truly purpose-led, future fit company. A key driver of our current CEO-led transformation is developing a new brand.   About this position This is a pivotal time at Mexichem and a compelling opportunity to define and implement Mexichem’s external communication strategy as the company evolves its brand, purpose, and long-term vision and makes fundamental shifts in its business. The Corporate Marketing & Brand Lead will build and oversee the company’s global marketing strategy and execution, including external marketing and brand activities, partnerships, sponsorships, events, and Mexichem’s owned digital channels.  He/she will combine multidisciplinary knowledge and experience to plan, execute, track and measure the required activities to grow our brand and support our company’s growth, combining hands on delivery with management of a small team (2 people). He/she will also interact with multiple colleagues in our 5 business groups and influence them to ensure an holistic brand approach. This person will lay the foundation for our communications strategy, including building a high-performing team of storytellers and / or cultivating effective agency relationships and support all external communication. Key responsibilities: Plan and manage near and long-term marketing communications initiatives for different audiences: investors, employees and future employees, partners and more. Responsible for Internal and External Communications of the Company at Corporate level Lead global marketing strategy, communicating Mexichem’s brand and business values and key benefits to global target audiences Create and maintain a PR and communications plan and manage its strategic execution across all external channels Partner with, business group marketing teams, as well as external creative and media agencies to develop brand-forward work that drives outsized visibility and impact Foster innovation in how our evolving brand comes to life through authentic stories and activities Drive consistency in strategy and message and act as a partner to cross-functional partners and business group marketing teams Serve as a trusted leader for the team and within the broader company Responsible for issuing   press releases, media alerts, press kit contents and investor communications Overseeing qualitative and quantitative industry research, as needed   Requirements 8+ years of experience working on high functioning marketing and / or agency teams Experience working in global companies and having cross cultural experience is desirable Demonstrated success in planning and managing major strategic projects that support marketing and communications initiatives, including website, events, thought leadership, partnerships, social media channels and more Holistic branding vision, ability to orchestrate all aspects and channels that account for our brand equity and engagement while interacting and influencing multiple stakeholders, Strong narrator with the ability to synthesize complex information, facts and figures into compelling stories and craft relevant, concise messaging for different personas Experience managing relationship with PR agency and overall accountability for PR results Excellent communications skills with proven ability to communicate technical strategies clearly and effectively Experience in social media, including content development, community management, influencer marketing Ability to thrive in a highly collaborative, cross-functional team environment. Ability to proactively gain industry knowledge and continued learning Strong problem-solving skills; and proven ability to successfully work with vendors and agencies to produce results. Experience in people management Experience using research and data to draw consumer insights, track campaign performance, and iterate on our PR strategy, understanding of website analytic tools and usability testing – advantage Motivated, goal-oriented team player who can thrive in a fast-paced environment, where flexibility, creativity, and resourcefulness are required for success. Excellent project-management, organizational and analytical skills; able to work as a team as well as handle projects on his/her own We are a Diversity employer.   Apply Save Job Email Job to Friend Return to List

South Carolina Federal Credit Union is currently seeking a Contact Center Service Representative to join our team of outstanding professionals in North Charleston .   Duties include but are not limited to:   Navigate multiple systems to professionally perform complex service task by telephone, chat, and email with a high degree of accuracy and speed in a high-volume, fast-paced contact center environment. Service task include, but are not limited to, assisting with account inquiries, request, research, maintenance, disputes and non-monetary transactions, as well as conducting other service related task. Appropriately handle member complaints and resolve problems. Professionally correspond with members and provide superior member service. Meet or exceed established performance goals and operational standards. Engage in relationship building discussions with members to identify financial needs. Maintain in-depth product and service knowledge in order to refer products and services that best fit the members' needs. Assist members with various online products and services offered. Properly verify members' identification and ensure confidentiality of members' information. Actively participate in training activities, coaching sessions, and meetings. Support and promote teamwork among all areas of the credit union. All other duties and responsibilities as assigned.   Minimum requirements include:   A minimum of one year of similar or related experience within a contact/call center or financial service environment. Excellent verbal and written communication skills in order to communicate effectively with members and employees by telephone, email and chat. Ability to successfully perform duties with a high degree of accuracy and speed in a high-volume, fast-paced environment. Demonstrated ability to professionally handle member complaints with a successful outcome. Demonstrated ability to identify members' needs and refer products and services. Good problem solving and decision-making skills. Possess interpersonal skills and the ability to work well with others. Strong time management and organizational skills. Basic proficiency in Windows based programs. Intermediate mathematical skills performing calculations involving adding, subtracting, multiplying, and dividing. Possess a High school diploma or equivalent (GED).   NOTE: Relevant military experience is considered for veterans and transitioning service men and women.   Equal Opportunity Employer

Responsible for the promotion and sale of Comcast products and services to include video, high-speed internet, voice and XFINITY Home. The primary focus is on increasing connect volume in assigned territories through sales to former customers to win them back. Develops a foundational knowledge of Comcast#s products and services, improves sales skills, and learns how to maximize sales through effectively working assigned turf. Employees at all levels are expect to: - Understand our Operating Principles; make them the guidelines for how you do your job - Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services - Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences - Win as a team - make big things happen by working together and being open to new ideas - Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers - Drive results and growth - Respect and promote inclusion and diversity - Do what's right for each other, our customers, investors and our communities Core Responsibilities - Demonstrate a strong understanding of Comcast products, promoting and selling offerings to individual customers by knocking every door within assigned territory. Displays familiarity with features, benefits, product differences, pricing, and campaigns f - Communicates and develops rapport with customers. Evaluates individual customers' existing and potential product needs and make recommendations. Increases customer understanding of Comcast products and pricing models as well as competitive advantage ove - Possesses basic knowledge of selling techniques and turf management; shows confidence in selling ability. Creates and executes basic sales plans with minimal assistance. - Displays basic time management and organizational skills. - Meets and exceeds sales goals as established by local market. Under minimal supervision, establishes and organizes daily sales activities. Generates business through established and approved methods of lead generation. Implements effective sales closin - Develops and demonstrates record of success in residential canvassing sales environment with emphasis on business to consumer sales. - Displays thorough understanding of video, high-speed internet, voice services and XFINITY Home. - Possesses strong communication, organizational, people and customer service skills. - Establishes strong technical capability (computer knowledge, billing system, databases). - Must meet the physical requirements of the job including, but not limited to, the ability to walk and/or travel door-to-door for considerable distances in all types of weather conditions. - Where applicable, obtain and maintain any credentials and/or licenses necessary to sell and/or design alarm systems as required by law. - Consistent exercise of independent judgment and discretion in matters of significance. - Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary. - Other duties and responsibilities as assigned. Education Level - High School Degree or Equivalent Field of Study - Certifications - Years of Experience - Generally requires 0-2 years related experience. Compliance Comcast is an EEO/AA/Drug Free Workplace. Disclaimer The above information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications

Responsible for the promotion and sale of Comcast products and services to include video, high-speed internet, voice and XFINITY Home. The primary focus is on increasing connect volume in assigned territories through sales to former customers to win them back. Develops a foundational knowledge of Comcast#s products and services, improves sales skills, and learns how to maximize sales through effectively working assigned turf. Employees at all levels are expect to: - Understand our Operating Principles; make them the guidelines for how you do your job - Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services - Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences - Win as a team - make big things happen by working together and being open to new ideas - Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers - Drive results and growth - Respect and promote inclusion and diversity - Do what's right for each other, our customers, investors and our communities Core Responsibilities - Demonstrate a strong understanding of Comcast products, promoting and selling offerings to individual customers by knocking every door within assigned territory. Displays familiarity with features, benefits, product differences, pricing, and campaigns f - Communicates and develops rapport with customers. Evaluates individual customers' existing and potential product needs and make recommendations. Increases customer understanding of Comcast products and pricing models as well as competitive advantage ove - Possesses basic knowledge of selling techniques and turf management; shows confidence in selling ability. Creates and executes basic sales plans with minimal assistance. - Displays basic time management and organizational skills. - Meets and exceeds sales goals as established by local market. Under minimal supervision, establishes and organizes daily sales activities. Generates business through established and approved methods of lead generation. Implements effective sales closin - Develops and demonstrates record of success in residential canvassing sales environment with emphasis on business to consumer sales. - Displays thorough understanding of video, high-speed internet, voice services and XFINITY Home. - Possesses strong communication, organizational, people and customer service skills. - Establishes strong technical capability (computer knowledge, billing system, databases). - Must meet the physical requirements of the job including, but not limited to, the ability to walk and/or travel door-to-door for considerable distances in all types of weather conditions. - Where applicable, obtain and maintain any credentials and/or licenses necessary to sell and/or design alarm systems as required by law. - Consistent exercise of independent judgment and discretion in matters of significance. - Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary. - Other duties and responsibilities as assigned. Education Level - High School Degree or Equivalent Field of Study - Certifications - Years of Experience - Generally requires 0-2 years related experience. Compliance Comcast is an EEO/AA/Drug Free Workplace. Disclaimer The above information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications

GENERAL DESCRIPTION OF POSITION This position is responsible to assist with the oversight, organization, maintenance, and day to day operations of the Company’s wireline, wireless, fulfillment, and recovery communications hardware and services to local and remote employees.     ESSENTIAL TELECOM DUTIES AND RESPONSIBILITIES Manage remote and local telecommunications inventory; including ordering devices and processing equipment to be returned to inventory Perform appropriate issue diagnosis and guide users through step-by-step solutions; clearly and effectively communicate technical solutions in a user-friendly, professional manner Maintain required telecom records and documentation Assist with monthly audits of telecom spending, plan analysis, and inventory as needed   Perform any other related duties as required or assigned. Requirements :  QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.   EDUCATION AND EXPERIENCE Associates degree (A.A.) or equivalent from two-year college or technical school, plus 1-2 years of experience and/or training in the smartphone/wireless communications industry with field knowledge of email and networking, mobile technologies, etc.; or equivalent combination of education and experience.   Technical experience with CDMA, LTE, 3G and 4G wireless networks and devices preferred; Technical experience iOS, Android, and Apple mobile services preferred.   COMMUNICATION SKILLS Ability to effectively communicate information and respond to questions in person-to-person and small group situations with customers, clients, general public and other employees of the organization.   USE OF MACHINES, EQUIPMENT AND/OR COMPUTERS Regular use of highly complex machines and equipment; specialized or advanced software programs. Proficiency in Microsoft Office software, including Word, Excel, and Powerpoint.   PUBLIC CONTACT Regular contacts with patrons, including vendors and employees within the office or in the field. May also involve occasional self-initiated contacts to patrons. Lack of tact and judgment may result in a limited type of problem for the organization. ADDITIONAL SKILLS Must be able to pass pre-employment screening that includes background and drug testing, must have a valid driver’s license and a driving record that meets Company requirements, ability to multi-task and work in a fast-paced environment, highly organized and detail orientated, may be required to work long and unpredictable hours. PHYSICAL ACTIVITIES While performing the functions of this job, the employee is   regularly   required to sit, use hands to finger, handle, or feel, talk or hear;   occasionally   required to walk, reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl; and   occasionally   required to stand. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus. ENVIRONMENTAL CONDITIONS While performing the functions of this job, the noise level in the work environment is usually moderate.   Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations.

The Corporate Recruiter is responsible for full-cycle technical telecommunications recruiting throughout the organization.  This includes, sourcing, screening, coordinating and conducting interviews, negotiating salaries, and on-boarding candidates.   Primary Responsibilities: Confers with hiring management while managing multiple requisitions to identify personnel needs, job specifications, job duties, qualifications, and skills Full cycle recruiting on both regional and national levels Efficiently and effectively fill open positions Develop and maintain network of qualified candidates in advance of need Source candidates using a variety of methods; job boards, social media, in-person networking Conduct candidate screening, interviewing and presentation to the hiring manager Manage internal and external posting process Provide daily and weekly reporting of recruiting metrics; number of interviews, open requisitions, candidate submittals, potential new hire hires Coordinate and implement military recruiting initiatives Create contacts within the industry Cultivate a strong knowledge of the company, industry and competitors Assist in performing reference and background checks for potential employees Assist in preparing and sending offer packages and new hire packages Attends job fairs Perform other duties as assigned Requirements :  Education: Bachelor's degree (B. A.) from four-year college or university; or two to four years related experience and/or training; or equivalent combination of education and experience Experience: At least 2-4 years experience in full cycle recruiting, especially in the telecommunications industry (specifically wireless, utility & telecom construction services) Knowledge of industry terms, positions, and job requirements Technical Skills: Solid Microsoft Office skills (Word, Excel, PowerPoint) Proficient on ATS system, Luceo, and Internet searches (Boolean searches)     Soft Skills: Highly organized and detail orientated Strong interpersonal skills and the ability to effectively communicate with employees at all levels within the organization Ability to multi-task and work in a fast paced environment under tight deadlines Time management skills; deadline adherence is mandatory The ability to maintain a high level of confidentiality   Physical Requirements: Must be able to pass pre-employment screening that includes background and drug testing Sitting at a desk for 6-8 hours a day Working on a computer for 6-8 hours a day 

The AP Coordinator will perform the essential tasks of processing payable invoices and maintaining vendor files. This position will ensure the accurate, reliable, and timely coding, batching, and entry of vendor invoices into Oracle.    Primary Responsibilities: Obtains proper approval and posts invoices; Matches invoices to proper supporting documents Answers vendor inquiries Analyzes vendor accounts, as required, and reconciles to statements as received Create and maintain vendor records Prepares weekly check run by assembling check batches for Accounting Management review and approval Review vendor invoices and employee expense reports for proper approvals and allowable expenses enforcing internal delegation of authority policy Submit the detail for specific invoices and assist with the creation of the journal entry with the billing detail Research, reconcile, and pay approved QualTek legal bills; coordinate research with General counsel as needed Prints all accounts payable reports and documents and maintains all accounts payable files Assists in monthly closings; reconcile the accounts payable and close it Allocate billing to appropriate PC via file manipulation Create QualTek, and other Company, check requests as required and maintain appropriate confidentiality Manage and process annual 1099’s at year end Other duties as required Requirements :  Education: Associate's degree (A. A.) or equivalent from two-year college or technical school; or experience and/or training; or equivalent combination of education and experience. Experience: 2 - 5 years of experience in a high volume accounts payable setting Basic knowledge of accounting principles and practices, general ledger and accounts payable/receivable systems, and chart of accounts Ability to process a high volume of invoices Accounts payable experience for multiple companies simultaneously Sub-contractor accounts payable experience is a plus Ability to coordinate with accounting regarding Journal Entries Technical Skills: Solid Microsoft Office skills (Word, Excel, PowerPoint) Proven ability to creating, analyze and read reports Experience utilizing a broad based data entry system Use of Quickbooks, oracle and/or Maxwell is preferred, but not required. Excellent verbal, written and  data entry skills   Soft Skills: Highly organized and detail orientated Ability to multi-task and work in a fast paced environment Excellent interpersonal and customer service skills Ability to think analytically and apply sound judgment, solve problems, make effective decisions, and act with integrity   Physical Requirements: Must be able to pass pre-employment screening that includes background and drug testing Individuals must have a valid driver’s license and driving record meeting the company policy conditions Sitting at a desk for 6-8 hours a day Working on a computer for 6-8 hours a day   EOE

Job Description and Responsibilities :  The Risk Coordinator will be responsible for accurately tracking all background and drug screening checks through the use of daily updates to the field offices that have requested the checks. The Risk Coordinator will also be responsible for creating ID Badges for QualTek and all QualTek companies. Primary Responsibilities: Provide administrative support to the Director of Risk & Safety and Risk and Safety Team Schedule all backgrounds and drug screenings and determine use of appropriate vendor Update the tracker daily with results and communicate updated results daily Design and implement company ID badges for each employee specific to the customer those employees work for Maintain compliance of 800+ subcontract companies that have applied, been approved, and who are no longer an approved vendor of the entire organization Verify subcontractor insurance information daily via the tracker; call and/or e-mail subcontractors, the field, or broker to request updated information as needed Initiate claims with the Company insurance carrier through the utilization of accident reports on an as needed basis Responsible for research of external and internal claims as needed for review with legal, insurance companies, and claims adjusters Reconcile invoices by location for the finance department Provides back-up reception phone coverage when needed Complete ad hoc reporting as required All other duties as required Requirements :  Education : Associate’s degree; or one to two years related experience and/or training; or equivalent combination of education and experience   Experience: Minimum of 1 year administrative experience required 1-2 years experience handling insurance claims preferred Working Knowledge claims management platforms   Technical Skills: Microsoft Office proficiency (Outlook, Excel, Word, PowerPoint) Must be able to document and present work in a clear and concise manner Knowledge of Background Screening Platforms and/or Vendors preferred, but not required   Soft Skills: Highly organized and detail orientated Ability to multi-task and work in a fast paced environment under tight deadlines Time management skills; deadline adherence is mandatory The ability to maintain a high level of confidentiality   Physical Requirements: Must be able to pass pre-employment screening that includes background and drug testing Sitting at a desk for 6-8 hours a day Working on a computer for 6-8 hours a day   EOE

The Director of Financial Planning and Analysis will provide financial analysis of the company and insight into forecasts and long range plans. This position is responsible for budgeting, forecasting, trend analysis, cash flow forecasting, developing and monitoring key performance indicators (KPI’s) and division profitability analysis.   Primary Responsibilities: Responsible for the coordination of the annual budget process from inception to presentation to the Executive Management Team Manages all aspects of the strategic financial planning process for the Corporate Finance Team Manage monthly forecast process, including the production of presentation schedules and packages for distribution to the Executive Management Team Responsible for making business objectives achievable by controlling expenses, managing revenue, producing monthly/quarterly forecasts and gaining management commitment to the overall plan Participate in the financial modeling and due diligence efforts related to the company's ongoing M&A activities Ensure accuracy of the general ledger through detailed monthly analytical reviews of the P&L. Analyze division profitability drivers and support division leaders through enhanced financial analysis and metrics Build and maintain detailed long range plans for the business, including creating models based on forecasted levels of operation Manage company-wide capital expenditures to ensure adherence to the company budget. Facilitate decision making by providing ad hoc analysis that transforms financial data into actionable information Develop and maintain divisional P&L’s for internal reporting Ad hoc projects as assigned by the Executive Management  Team Work with outside consultants on the Company’s valuation analysis Streamline financial planning and analysis processes All other duties as required  Requirements :  Education:   Bachelor’s Degree (B.S.) in Accounting or Finance; or 7 - 10 years related experience and/or training; or equivalent combination of education and experience.   Experience: 7-10 of Financial Planning & Analysis experience Proven financial modeling and forecasting experience is required Technical Accounting experiences is preferred, but not required CPA, CMA, and/or M.B.A. preferred, but not required Technical Skills: Microsoft office proficiency, specifically excel Hands-on knowledge of internal Financial Modeling software Soft Skills:   Strong understanding of Selling, General and Administrative Expenses (SG&A), Profit and Loss Statement (P&L) Strong financial understanding; ability to interpret project financial indicators and use them as part of the decision making process Ability to think analytically and apply sound judgment, solve problems, make effective decisions, and act with integrity Highly organized and detail orientated  Ability to multi-task and work in a fast paced environment  Strong organizational, administrative, interpersonal ,verbal and written communication skills Time management skills; must be able to meet deadlines   Physical Requirements:   Must be able to pass pre-employment screening that includes background and drug testing Individuals must have a valid driver’s license and driving record meeting the company policy conditions  Sitting at a desk for 6-8 hours a day Working on a computer for 6-8 hours a day  Travel up to 5-10% of the time, including short notice travel. Travel may include local site travel or national travel depending on training needs    EOE

Job Description and Responsibilities :  This position provides general financial and analytical support to project locations by coordinating and maintaining day-to-day operational requirements for projects. This position is responsible for interacting and maintaining the customer database to ensure billing accuracy.   Primary Responsibilities: Plan and coordinate project scheduling, budgeting Perform various administrative duties (faxing/scanning/copying/filing) Monitor progress and update data trackers for projects; reports progress to Project Manager Manage the process of material requisitions and purchase orders Responsible for the creation and close out of projects in Company and customer databases Process CMRs (Change Management Records) as directed by Project Manager Support the Project Staff as needed Ad hoc reporting Data Entry Prepare expense reports Tracks project budgets and prepare periodic project profit/loss projections Other duties as assigned Requirements :  Education: Bachelor’s degree (BS) from 4-year College or university; or one to two years related experience and/or training; or equivalent combination of education and experience.   Experience: 1 to 3 years of related experience and/or training; or equivalent combination of education and experience Basic understanding of profit/loss and estimates vs. actuals   Technical Skills: Microsoft Office proficiency (Outlook, Excel, Word, PowerPoint) Working knowledge of Pivot Tables, V-lookup, and basic financial functions within Excel Heavy data base entry and word processing daily in Microsoft Excel,  Outlook and Adobe     Soft Skills: Highly organized and detail orientated Excellent data entry and scheduling skills Ability to multi-task and work in a fast paced environment under tight deadlines Time management skills; deadline adherence is mandatory   Physical Requirements: Must be able to pass pre-employment screening that includes background and drug testing Sitting at a desk for 6-8 hours a day Working on a computer for 6-8 hours a day May be required to work long and unpredictable hours   EOE

Summary The Human Resources Generalist drives objectives that will provide an employee-oriented, high performance culture that emphasizes empowerment, quality, productivity and standards, goal attainment, and the ongoing development of a superior workforce. The HR Generalist will be responsible for the following functional areas: employee relations, employee engagement and development, performance management and benefits/compensation.   Essential Duties and Responsibilities   include the following. Other duties may be assigned.   • Implements human resources programs by providing human resources services, including talent acquisition, staffing, employment processing, compensation, health and welfare benefits, training and development, records management, safety and health, succession planning, employee relations and retention, AA/EEO compliance, and labor relations; completing personnel transactions. • Administers human resources plans and procedures for QualTek’s organization for the U.S.; Assists in the development and implementation of human resources policies and procedures. • Ensures consistent application of corporate employee policies, including compensation, employee relations, employment, leave of absence and benefits.   • Protects organization's value by keeping information confidential. • Provides subject matter expertise and guidance in support of employee relations issues, corrective actions and performance improvement process; counsels with management/HR partners on corrective action to ensure appropriate steps and consistency.   • Complies with federal, state, and local legal requirements by studying existing and new legislation; anticipating legislation; enforcing adherence to requirements; advising management on needed actions. • Improves manager and employee performance by identifying and clarifying problems; evaluating potential solutions; implementing selected solution; coaching and counseling managers and employees. • Advises and counsels business partners on performance management strategies. Ensure effective implementation of all performance management tools (e.g. performance appraisal, individual development plans, midyear process, administer annual appraisal process).   • Works with supervisors and management to initiate requests for job reclassification, review job responsibilities which may include conducting a job analysis and developing job descriptions. Advise HR Director of internal equity or external market competitive issues.   • Enhances department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments. • Works on special projects and/or ad-hoc reporting as needed • Performs other duties as required Supervisory Responsibilities This position has no supervisory responsibilities. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Must possess considerable knowledge of principles and practices of personnel administration • Minimum 3-5 years Human Resources generalist experience • Experience operating as a business partner, understanding how to add value through focus on the business objectives. Experience working within a matrixed organization preferred • Working knowledge of multiple human resources disciplines compensation practices, employee relations, and federal and state respective employment law.   • Strong analytical skill with the ability to identify trends and opportunities Excellent interpersonal skills in order to build strong working relationships with business and HR partners • Ability to work under pressure and handle multiple projects simultaneously • Excellent time management, organizational and project management skills • Strong customer service orientation and attention to detail • Discretion in handling confidential information • Computer proficiency: Word, Excel, Power Point • Position may require occasional availability to work extended hours due to growth and volume • Certification, PHR desirable but not required   Education and/or Experience Bachelor's degree (BA/BS) from four-year college or university; and two to three years related experience and/or training; or equivalent combination of education and experience.

Success Factors: The successful vertical Marketing Manager will have experience in the Public Safety industry and provide subject matter expertise for next generation communication technologies such as LTE, NG911, PTToC, and IoT, among others. She/he will build consistent strategies across multiple products, audiences, and distribution channels as it relates to the launch of new product features and functions. In addition, she/he will have full ownership over product marketing Go-To-Market plans.  She/he will be responsible for developing strategies, tactics, and actions, and conducting primary and secondary research that will turn into clear implementation plans.   General Purpose of Job: It is critical for this position to understand Avtec’s current business model in order to develop strategies and recommendations that guide future corporate investments.  This position will drive growth in existing and new market segments, quantify TAM, SAM, and SOM, and execute clear Go-To-Market plans that align with Avtec’s corporate strategy.   Essential Duties and Responsibilities include, but not limited to: •     Drive enterprise-wide strategic growth initiatives while assessing the impact and       effectiveness of current products and services, establishing best practices, and obtaining buy-in       from corporate stakeholders, regarding the implementation of new initiatives. •     Research, prepare, manipulate and extract data from multiple internal and external sources to       develop and execute sound market strategies. •     Identify, manage and execute specific initiatives to further improve the company's ability to       effectively design, price and bring to market new or existing products/services. •     Work effectively across corporate functions including finance, marketing, product management,       operations and sales to design and implement new products and services. •     Demonstrate knowledge of data manipulation and analytics, delivering sound business,       marketing, and SaaS models. •     Planning and conducting in-depth analyses on a variety of comprehensive business issues while       preparing comprehensive vision and recommendations. •     Manage cross-functional teams and deliver incremental quantifiable results.   Experience: •     Experience with telecommunications, LTE and LMR preferred •     SaaS experience highly desired •     Minimum of 6-8 years in related jobs in similar industries •     Experience with market research and product marketing/management •     Successful track record of launching new products/services •     Solid understanding of marketing fundamentals •     Software Agile development a plus •     Clear understanding of market dynamics •     G-T-M expertise Education: •     Bachelor's degree in Marketing, IT, Business Administration (or similar field) or equivalent in experience. •     MBA preferred. •     Agile Methodology/Scrum preferred

Do you have phone based sales experience? Do people commend your ability to get stuff done? Do you excel at everything you put your mind to? Then join Nextiva to channel your go-getter drive and transform your life (and income)! As an Account Executive, you’ll sell cloud-based business communications systems (VoIP) directly to businesses. Training involves 2 weeks of learning our products in a classroom setting to ensure you’re ready to sell; then you’ll transition onto the phones for more practical training. After that, you’ll enter a 6-month ramp-up, where your first 3 months will have a guaranteed commission payout. The next 3 months, you’ll earn dollar for dollar of what you sell. After the ramp, you’ll be off and running, closing deals and making money! Why Work with Us? OTE First year between $60,000 and $70,000 & 200% Quota Attainment $110k to $120k Potential base salary increase every 6 months Guaranteed minimum commission of $1,500 per month, the first 3 months Clearly defined benchmarks for career progression Free food - catered breakfast every Monday and lunch every Friday Cold Stone ice-cream every other Wednesday Generous paid time off: 15 days of PTO and 7 paid holidays Full medical, dental, and vision benefits 401K matched-program Extensive new-hire training and ongoing learning opportunities Flexible scheduling M-F (no weekends) Game room Looking to expedite the interview process? Please complete the below assessments after your application. Predictive Index     Nextiva Sales Assessment   Who WE are : Fun, passionate, and driven, our team has revolutionized the cloud communications industry by delivering innovative products and Amazing Service. This culture of Amazing Service extends to how we treat both our customers and each other. We aim to create a space where we can have fun while crushing our goals. We do amazing things to help over 100,000 businesses solve their toughest communications challenges, and we’re looking for like-minded people to join our team. Come be a part of it!

If Tech was a professional sport, would you be drafted in the first round? Or perhaps be the seasoned coach? Either way, we are looking for an experienced mastermind to join our team as our  Tech Xbert . This is a Full-Time position that we have reserved for someone who can be our Troubleshooting Playmaker. Sick of the sports talk yet? Us too.. Moving On. About Us: Growing rapidly, Nextiva is an innovative company providing unparalleled communication products and services to all business sizes and styles across the country. Our cutting-edge technology coupled with our Amazing Service creates mind-blowing communication efficiency for all industry types. But what makes us stand out? Why work for us? Simple. While we do have a focus on providing the greatest service to our clients and customers, we also believe in maintaining a work environment and a company culture that lets our working people truly enjoy what they do and feel cared for! That is why we offer snacks and meals throughout the week, because what is better than a great job? Free Food. We also offer full benefits and paid time off to ensure that each member of our work family are happy and taken care of. It is our mission to always stand out (in a good way) in the tech industry. Responsibilities:   As our XBert you will be the one to tackle our client’s more advanced technical issues and answer the concerns of both customers and even members of our own Tech Specialist Team. Your experience will come to great use as many turn to you with questions! Think of yourself as a cooler version of Google... or if you are still hung up on previously stated sports analogies, a Lebron James of Tech. You will be a true problem-solver and will use your outgoing personality and tech savviness to ensure customer satisfaction and to educate other members of the team. You will come to find that there is no better place to work and no people greater than those you will work with. You will absolutely enjoy what you do and who you do it with! Preferred Experience: Experience with VoIP PBX Experience Experience with business class networking equipment Experience configuring firewalls in networking equipment QoS configuration experience Business phone experience Understanding of TCP/IP Understanding of troubleshooting and setting up VLAN’s Experience with dealing with carriers (XO, L3, etc.) Experience in troubleshooting circuits Advanced networking experience (subnetting, supernetting, etc) Advanced experience with broadsoft Experience with call tracing software (palladion, wireshark, etc.) Advanced troubleshooting with VoIP (carriers, outages, call management, call processes, etc.) Basic SBC knowledge Ability to use critical thinking to solve complex issues Ability to grasp technical concepts quickly and explain them to others Ability to consistently meet and exceed key performance indicators Strong work ethic and ability to thrive in a fast-paced environment A positive and flexible attitude for working in a fast-paced team across various functions Must have a commitment to supporting customers’ success with Nextiva’s services Possess a passion for learning and instituting industry-leading support tactics and best practice Ability to walk customers through troubleshooting process Prior experience working at a help desk or in a customer service/tech support call center Proficient in MS office applications and experience with CRM a plus Excellent verbal and written communication skills Schedule flexibility (5:00 a.m. - 9:30 a.m. start time, once a month Saturday availability)

As a Solutions Specialist, you'll use your exceptional knowledge of and passion for technology, professionalism, plus people and sales skills to create the ultimate in-store experience. That means impacting and improving our customers' lives by delivering personalized solutions equipping them with powerful devices, and providing recommendations and product demonstrations. You'll also build our customer base and foster long-term relationships by providing superior service and proactively contacting customers to ensure they're getting the most out of our products and services.