Absence Management Team Lead
IF YOU CARE, THERE'S A PLACE FOR YOU HERE
For a career path that is both challenging and rewarding, join Sedgwick's talented team of 21,000 colleagues around the globe. Sedgwick is a leading provider of technology-enabled risk, benefits and integrated business solutions. Taking care of people is at the heart of everything we do. Millions of people and organizations count on Sedgwick each year to take care of their needs when they face a major life event or something unexpected happens. Whether they have a workplace injury, suffer property or financial loss or damage from a natural or manmade disaster, are involved in an auto or other type of accident, or need time away from work for the birth of a child or another medical situation, we are here to provide compassionate care and expert guidance. Our clients depend on our talented colleagues to take care of their most valuable assets -- their employees, their customers and their property. At Sedgwick, caring counts®. Join our team of creative and caring people of all backgrounds, and help us make a difference in the lives of others.
As the largest provider of disability and absence management solutions, Sedgwick offers a combination of services covering every possible time away from work scenario. Our clients depend on us to support and improve the health and productivity of their workforce in a way that is cost-effective, efficient and compliant.
PRIMARY PURPOSE : To supervise the operation of multiple teams of examiners and technical staff for disability claims for clients; to monitor colleagues' workload, provide training, and monitor individual claim activities; to provide technical/jurisdictional direction to examiner reports on claims adjudication; and to maintain a diary on claims in the teams including frequent diaries on complex or high exposure claims.
ESSENTIAL FUNCTIONS and RESPONSIBILITIES
Supervises multiple teams of examiners and/or several (minimum seven) technical operations colleagues for a wide span of control; may delegate some duties to others within the unit.
Identifies and advises management of trends, problems, and issues as well as recommended course of action; informs management of new procedures and ideas for continuous process improvement; and coordinates with management projects for the office.
Provides technical/jurisdictional direction to examiner reports on claims adjudication.
Compiles, reviews and analyzes management reports and takes appropriate action.
Performs quality review on claims in compliance with audit requirements, service contract requirements, and quality standards.
Acts as second level of appeal for client and claimant issues regarding claim specific, procedural or special requests; implements final disposition of the appeal.
Reviews reserve amounts on high cost claims and claims over the authority of the individual examiner.
Monitors third party claims; maintains periodical review of litigated claims, serious vocational rehabilitation claims, questionable claims and sensitive claims as determined by client.
Maintains contact with the client on claims and promotes a professional client relationship; makes recommendations to client as suggested by the claim status; and provides written resumes of specific claims as requested by client.
Assures that direct reports are properly licensed in the jurisdictions serviced.
Ensures claims files are coded correctly and adequate documentation is made by claims examiners.
ADDITIONAL FUNCTIONS and RESPONSIBILITIES
Performs other duties as assigned.
Supports the organization's quality program(s).
SUPERVISORY RESPONSIBILITIES
Administers company personnel policies in all areas and follows company staffing standards and training recommendations.
Interviews, hires and establishes colleague performance development plans; conducts colleague performance discussions.
Provides support, guidance, leadership and motivation to promote maximum performance.
QUALIFICATIONS
Education & Licensing Bachelor's degree from an accredited college or university preferred. Licenses as required. Professional certifications as applicable to line of business preferred.
Experience Six (6) years claims experience or equivalent combination of education and experience required. Two (2) years of claims supervisory experience preferred.
Skills & Knowledge
Thorough knowledge of claims management processes and procedures for disability
Excellent oral and written communication, including presentation skills
PC literate, including Microsoft Office products
Leadership/management/motivational skills
Analytical and interpretive skills
Strong organizational skills
Excellent interpersonal skills
Excellent negotiation skills
Ability to work in a team environment
Ability to meet or exceed Performance Competencies
WORK ENVIRONMENT When applicable and appropriate, consideration will be given to reasonable accommodations.
Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines
Physical: Computer keyboarding, travel as required
Auditory/Visual: Hearing, vision and talking
NOTE : Credit security clearance, confirmed via a background credit check, is required for this position.
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.
Sedgwick is an Equal Opportunity Employer
and a
Drug-Free Workplace
Apr 09, 2019
Full time
Absence Management Team Lead
IF YOU CARE, THERE'S A PLACE FOR YOU HERE
For a career path that is both challenging and rewarding, join Sedgwick's talented team of 21,000 colleagues around the globe. Sedgwick is a leading provider of technology-enabled risk, benefits and integrated business solutions. Taking care of people is at the heart of everything we do. Millions of people and organizations count on Sedgwick each year to take care of their needs when they face a major life event or something unexpected happens. Whether they have a workplace injury, suffer property or financial loss or damage from a natural or manmade disaster, are involved in an auto or other type of accident, or need time away from work for the birth of a child or another medical situation, we are here to provide compassionate care and expert guidance. Our clients depend on our talented colleagues to take care of their most valuable assets -- their employees, their customers and their property. At Sedgwick, caring counts®. Join our team of creative and caring people of all backgrounds, and help us make a difference in the lives of others.
As the largest provider of disability and absence management solutions, Sedgwick offers a combination of services covering every possible time away from work scenario. Our clients depend on us to support and improve the health and productivity of their workforce in a way that is cost-effective, efficient and compliant.
PRIMARY PURPOSE : To supervise the operation of multiple teams of examiners and technical staff for disability claims for clients; to monitor colleagues' workload, provide training, and monitor individual claim activities; to provide technical/jurisdictional direction to examiner reports on claims adjudication; and to maintain a diary on claims in the teams including frequent diaries on complex or high exposure claims.
ESSENTIAL FUNCTIONS and RESPONSIBILITIES
Supervises multiple teams of examiners and/or several (minimum seven) technical operations colleagues for a wide span of control; may delegate some duties to others within the unit.
Identifies and advises management of trends, problems, and issues as well as recommended course of action; informs management of new procedures and ideas for continuous process improvement; and coordinates with management projects for the office.
Provides technical/jurisdictional direction to examiner reports on claims adjudication.
Compiles, reviews and analyzes management reports and takes appropriate action.
Performs quality review on claims in compliance with audit requirements, service contract requirements, and quality standards.
Acts as second level of appeal for client and claimant issues regarding claim specific, procedural or special requests; implements final disposition of the appeal.
Reviews reserve amounts on high cost claims and claims over the authority of the individual examiner.
Monitors third party claims; maintains periodical review of litigated claims, serious vocational rehabilitation claims, questionable claims and sensitive claims as determined by client.
Maintains contact with the client on claims and promotes a professional client relationship; makes recommendations to client as suggested by the claim status; and provides written resumes of specific claims as requested by client.
Assures that direct reports are properly licensed in the jurisdictions serviced.
Ensures claims files are coded correctly and adequate documentation is made by claims examiners.
ADDITIONAL FUNCTIONS and RESPONSIBILITIES
Performs other duties as assigned.
Supports the organization's quality program(s).
SUPERVISORY RESPONSIBILITIES
Administers company personnel policies in all areas and follows company staffing standards and training recommendations.
Interviews, hires and establishes colleague performance development plans; conducts colleague performance discussions.
Provides support, guidance, leadership and motivation to promote maximum performance.
QUALIFICATIONS
Education & Licensing Bachelor's degree from an accredited college or university preferred. Licenses as required. Professional certifications as applicable to line of business preferred.
Experience Six (6) years claims experience or equivalent combination of education and experience required. Two (2) years of claims supervisory experience preferred.
Skills & Knowledge
Thorough knowledge of claims management processes and procedures for disability
Excellent oral and written communication, including presentation skills
PC literate, including Microsoft Office products
Leadership/management/motivational skills
Analytical and interpretive skills
Strong organizational skills
Excellent interpersonal skills
Excellent negotiation skills
Ability to work in a team environment
Ability to meet or exceed Performance Competencies
WORK ENVIRONMENT When applicable and appropriate, consideration will be given to reasonable accommodations.
Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines
Physical: Computer keyboarding, travel as required
Auditory/Visual: Hearing, vision and talking
NOTE : Credit security clearance, confirmed via a background credit check, is required for this position.
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.
Sedgwick is an Equal Opportunity Employer
and a
Drug-Free Workplace
Job Summary
Do you want to be the leader in logistics and e-commerce?
Do you have high expectations about Best Practices?
Do you set rigorous cleanliness standards?
Are you passionate about continuous improvement?
Do you meet daily deadlines and goals?
Can you set and manage an atmosphere based on our core values?
Turn 14 Distribution's sole focus is being the best in warehouse distribution. We strive for efficient operations that deliver an overwhelmingly positive experience for our customers. We are seeking an operations manager that will impress leadership and has the capacity to grow professionally as fast as we grow. If you want to work for a company that demands you are at your best and pushes you to your potential then we want to hear from you!
Responsibilities and Duties
Strategic:
Formulates, envisions and realizes strategic initiatives 3-6 months in advance.
Initiate, formulate and execute policy and procedures to continuously improve performance, maximize efficiency and optimize cost effectiveness.
Ability to lead across all levels of the organization from entry level to manager.
Actively contributes to company goals and values.
Identifies high potential candidates. Creates & executes development plans.
Develop team to ensure appropriate succession planning.
Operational
Plans, directs and is accountable for Warehouse operations, equipment and systems.
Responsible for 30 plus associates
Able and willing to demand the best from staff
Establish performance metrics that allow for incentivizing optimal performance.
Partner and create solid relationships with all departments, internal and external, related to purchasing, transportation, accounting, customer service & sales.
Resolve wide range of issues from daily processes to capital improvements.
Meets deadlines & service level agreements to our standards, on time all the time.
Maintain high levels of quality and accuracy in both shipping and receiving. This includes ensuring all outbound orders are shipped before the deadline to our high quality and accuracy standards. All inbound orders continuously maintaining accuracy during check in.
Resolve receiving damages and claims.
Monitor & make changes in processes or procedures to ensure work is performed safely.
Manage all facets of personnel for 30 plus employees. Interviewing, hiring, coaching, training, performance evaluations, corrective action, terminations.
Understand the investigation and resolution process of inventory discrepancies.
Manage the department man-hours to maximum efficiency utilizing all slower periods for projects and housekeeping.
Manages building and facilities including maintenance, improvements and security, which may occur in off hours. This includes lights, garage door and dock plates, plumbing, electrical, and conveyor maintenance.
Defines safety programs and standards
Schedules preventative maintenance to minimize down time
Request, review and interpret data, reports, schedules and projections to use resources efficiently.
Submit monthly status reports
Qualifications and Skills
Requirements:
Bachelor's Degree in related field required;
6 years' progressive experience in a fast-paced Distribution Center; e-commerce preferred
Minimum 3 years' experience leading large and diverse teams to success
High energy
Superb analytic skills, adept at using metrics to guide operations
Strong leadership skills with the ability to multitask, prioritize and delegate
Experience with responsibility for the complete logistics of a DC
Experience with responsibility for building, facilities and equipment
Strong Leadership
Analytical and detail oriented
Obsession with clean and tidy appearance of facilities
Competitive and Driven
Reports to the Director of Warehouse Operations
Apr 08, 2019
Full time
Job Summary
Do you want to be the leader in logistics and e-commerce?
Do you have high expectations about Best Practices?
Do you set rigorous cleanliness standards?
Are you passionate about continuous improvement?
Do you meet daily deadlines and goals?
Can you set and manage an atmosphere based on our core values?
Turn 14 Distribution's sole focus is being the best in warehouse distribution. We strive for efficient operations that deliver an overwhelmingly positive experience for our customers. We are seeking an operations manager that will impress leadership and has the capacity to grow professionally as fast as we grow. If you want to work for a company that demands you are at your best and pushes you to your potential then we want to hear from you!
Responsibilities and Duties
Strategic:
Formulates, envisions and realizes strategic initiatives 3-6 months in advance.
Initiate, formulate and execute policy and procedures to continuously improve performance, maximize efficiency and optimize cost effectiveness.
Ability to lead across all levels of the organization from entry level to manager.
Actively contributes to company goals and values.
Identifies high potential candidates. Creates & executes development plans.
Develop team to ensure appropriate succession planning.
Operational
Plans, directs and is accountable for Warehouse operations, equipment and systems.
Responsible for 30 plus associates
Able and willing to demand the best from staff
Establish performance metrics that allow for incentivizing optimal performance.
Partner and create solid relationships with all departments, internal and external, related to purchasing, transportation, accounting, customer service & sales.
Resolve wide range of issues from daily processes to capital improvements.
Meets deadlines & service level agreements to our standards, on time all the time.
Maintain high levels of quality and accuracy in both shipping and receiving. This includes ensuring all outbound orders are shipped before the deadline to our high quality and accuracy standards. All inbound orders continuously maintaining accuracy during check in.
Resolve receiving damages and claims.
Monitor & make changes in processes or procedures to ensure work is performed safely.
Manage all facets of personnel for 30 plus employees. Interviewing, hiring, coaching, training, performance evaluations, corrective action, terminations.
Understand the investigation and resolution process of inventory discrepancies.
Manage the department man-hours to maximum efficiency utilizing all slower periods for projects and housekeeping.
Manages building and facilities including maintenance, improvements and security, which may occur in off hours. This includes lights, garage door and dock plates, plumbing, electrical, and conveyor maintenance.
Defines safety programs and standards
Schedules preventative maintenance to minimize down time
Request, review and interpret data, reports, schedules and projections to use resources efficiently.
Submit monthly status reports
Qualifications and Skills
Requirements:
Bachelor's Degree in related field required;
6 years' progressive experience in a fast-paced Distribution Center; e-commerce preferred
Minimum 3 years' experience leading large and diverse teams to success
High energy
Superb analytic skills, adept at using metrics to guide operations
Strong leadership skills with the ability to multitask, prioritize and delegate
Experience with responsibility for the complete logistics of a DC
Experience with responsibility for building, facilities and equipment
Strong Leadership
Analytical and detail oriented
Obsession with clean and tidy appearance of facilities
Competitive and Driven
Reports to the Director of Warehouse Operations
Utilize the newly available telematic data transmitted from equipment in the field to make timely contact with the customers and offer the appropriate solutions to optimize machine uptime. This may be emergent repair or preventive maintenance, but will also include proactive solutions like wear items, replacement parts, etc.
This is a new position leading a new department into the future and as the technology capabilities develop this role will continue to grow. The sales (and commission) growth potential is tremendous and there is also opportunity to develop into a department manager.
Ideal candidate is proficient with Microsoft Windows based applications, enjoys communicating with customers and has technical aptitude and/or experience with diesel engine and hydraulic system technology.
Apr 05, 2019
Full time
Utilize the newly available telematic data transmitted from equipment in the field to make timely contact with the customers and offer the appropriate solutions to optimize machine uptime. This may be emergent repair or preventive maintenance, but will also include proactive solutions like wear items, replacement parts, etc.
This is a new position leading a new department into the future and as the technology capabilities develop this role will continue to grow. The sales (and commission) growth potential is tremendous and there is also opportunity to develop into a department manager.
Ideal candidate is proficient with Microsoft Windows based applications, enjoys communicating with customers and has technical aptitude and/or experience with diesel engine and hydraulic system technology.
Job Summary
Do you want to be the leader in logistics and e-commerce?
Do you have high expectations about Best Practices?
Do you set rigorous cleanliness standards?
Are you passionate about continuous improvement?
Do you meet daily deadlines and goals?
Can you set and manage an atmosphere based on our core values?
Turn 14 Distribution's sole focus is being the best in warehouse distribution. We strive for efficient operations that deliver an overwhelmingly positive experience for our customers. We are seeking an operations manager that will impress leadership and has the capacity to grow professionally as fast as we grow. If you want to work for a company that demands you are at your best and pushes you to your potential then we want to hear from you!
Responsibilities and Duties
Strategic:
Formulates, envisions and realizes strategic initiatives 3-6 months in advance.
Initiate, formulate and execute policy and procedures to continuously improve performance, maximize efficiency and optimize cost effectiveness.
Ability to lead across all levels of the organization from entry level to manager.
Actively contributes to company goals and values.
Identifies high potential candidates. Creates & executes development plans.
Develop team to ensure appropriate succession planning.
Operational
Plans, directs and is accountable for Warehouse operations, equipment and systems.
Responsible for 30 plus associates
Able and willing to demand the best from staff
Establish performance metrics that allow for incentivizing optimal performance.
Partner and create solid relationships with all departments, internal and external, related to purchasing, transportation, accounting, customer service & sales.
Resolve wide range of issues from daily processes to capital improvements.
Meets deadlines & service level agreements to our standards, on time all the time.
Maintain high levels of quality and accuracy in both shipping and receiving. This includes ensuring all outbound orders are shipped before the deadline to our high quality and accuracy standards. All inbound orders continuously maintaining accuracy during check in.
Resolve receiving damages and claims.
Monitor & make changes in processes or procedures to ensure work is performed safely.
Manage all facets of personnel for 30 plus employees. Interviewing, hiring, coaching, training, performance evaluations, corrective action, terminations.
Understand the investigation and resolution process of inventory discrepancies.
Manage the department man-hours to maximum efficiency utilizing all slower periods for projects and housekeeping.
Manages building and facilities including maintenance, improvements and security, which may occur in off hours. This includes lights, garage door and dock plates, plumbing, electrical, and conveyor maintenance.
Defines safety programs and standards
Schedules preventative maintenance to minimize down time
Request, review and interpret data, reports, schedules and projections to use resources efficiently.
Submit monthly status reports
Qualifications and Skills
Requirements:
Bachelor's Degree in related field required;
6 years' progressive experience in a fast-paced Distribution Center; e-commerce preferred
Minimum 3 years' experience leading large and diverse teams to success
High energy
Superb analytic skills, adept at using metrics to guide operations
Strong leadership skills with the ability to multitask, prioritize and delegate
Experience with responsibility for the complete logistics of a DC
Experience with responsibility for building, facilities and equipment
Strong Leadership
Analytical and detail oriented
Obsession with clean and tidy appearance of facilities
Competitive and Driven
Reports to the Director of Warehouse Operations
Apr 01, 2019
Full time
Job Summary
Do you want to be the leader in logistics and e-commerce?
Do you have high expectations about Best Practices?
Do you set rigorous cleanliness standards?
Are you passionate about continuous improvement?
Do you meet daily deadlines and goals?
Can you set and manage an atmosphere based on our core values?
Turn 14 Distribution's sole focus is being the best in warehouse distribution. We strive for efficient operations that deliver an overwhelmingly positive experience for our customers. We are seeking an operations manager that will impress leadership and has the capacity to grow professionally as fast as we grow. If you want to work for a company that demands you are at your best and pushes you to your potential then we want to hear from you!
Responsibilities and Duties
Strategic:
Formulates, envisions and realizes strategic initiatives 3-6 months in advance.
Initiate, formulate and execute policy and procedures to continuously improve performance, maximize efficiency and optimize cost effectiveness.
Ability to lead across all levels of the organization from entry level to manager.
Actively contributes to company goals and values.
Identifies high potential candidates. Creates & executes development plans.
Develop team to ensure appropriate succession planning.
Operational
Plans, directs and is accountable for Warehouse operations, equipment and systems.
Responsible for 30 plus associates
Able and willing to demand the best from staff
Establish performance metrics that allow for incentivizing optimal performance.
Partner and create solid relationships with all departments, internal and external, related to purchasing, transportation, accounting, customer service & sales.
Resolve wide range of issues from daily processes to capital improvements.
Meets deadlines & service level agreements to our standards, on time all the time.
Maintain high levels of quality and accuracy in both shipping and receiving. This includes ensuring all outbound orders are shipped before the deadline to our high quality and accuracy standards. All inbound orders continuously maintaining accuracy during check in.
Resolve receiving damages and claims.
Monitor & make changes in processes or procedures to ensure work is performed safely.
Manage all facets of personnel for 30 plus employees. Interviewing, hiring, coaching, training, performance evaluations, corrective action, terminations.
Understand the investigation and resolution process of inventory discrepancies.
Manage the department man-hours to maximum efficiency utilizing all slower periods for projects and housekeeping.
Manages building and facilities including maintenance, improvements and security, which may occur in off hours. This includes lights, garage door and dock plates, plumbing, electrical, and conveyor maintenance.
Defines safety programs and standards
Schedules preventative maintenance to minimize down time
Request, review and interpret data, reports, schedules and projections to use resources efficiently.
Submit monthly status reports
Qualifications and Skills
Requirements:
Bachelor's Degree in related field required;
6 years' progressive experience in a fast-paced Distribution Center; e-commerce preferred
Minimum 3 years' experience leading large and diverse teams to success
High energy
Superb analytic skills, adept at using metrics to guide operations
Strong leadership skills with the ability to multitask, prioritize and delegate
Experience with responsibility for the complete logistics of a DC
Experience with responsibility for building, facilities and equipment
Strong Leadership
Analytical and detail oriented
Obsession with clean and tidy appearance of facilities
Competitive and Driven
Reports to the Director of Warehouse Operations
Overview
Job Description
Hooters of America LLC is looking for a Restaurant Manager!
Do you have a passion for Food, People, and Fun while working? Do you have experience as a Restaurant General Manager, Front of the House Manager, Kitchen Manager (BOH), Bar Manager or a Service Manager? If so, Hooters could be the perfect fit for you! With an overwhelming demand for awesome atmosphere and service, we are looking for our next leaders to provide ice cold beer and hot wings delivered by our World Famous Hooters Girls. Hooters is a fun, casual, beach themed concept that offers competitive pay and exceptional benefits. We currently operate 430 Restaurants with more to come.
Hooters thinks everyone looks good in ORANGE, do you?
Hooters is an Iconic concept, but like any other business lives for dies by the strength of its weakest link. Our comprehensive paid-training program is designed to make every link in the Hooters chain as strong as possible - from Hooters Girls to corporate management. As you progress through our training program, we can assure you of the following:
You'll learn the skills necessary to be successful in your position
You'll know how you can contribute and how we evaluate your performance
You'll know how to develop and advance within the organization
You'll have fun!
Responsibilities
Responsibilities and Duties
Accountabilities
People
Performance Management
Hiring & Retaining Talent
Leadership & Coaching
Training & Development
Customer
Guest Service & Atmosphere
Guest Satisfaction
Food & Beverage Quality
Menu & Product Launches
Financials
Deliver Results
Planning & Execution
Inventory Control/P&L
Standards
Responsible Alcohol Service
Food Safety/Sanitation
Hooters Girl Image
Facility Maintenance & Cleanliness
Safety & Security
Scheduling & Staffing
Proper Cash Handling
Team Building
Manage Vendor Relationships
To Go Service & Catering
Local Store/Grassroots Marketing
Qualifications
Knowledge, Skills, Abilities
Basic knowledge of Microsoft Word and Excel
General knowledge of full-service restaurant operations/ hospitality industry
Strong organization and planning skills
Strong operational skills in a customer-service & hospitality environment
Strong coaching skills
Intermediate mathematical computations skills
Ability to communicate clearly and concisely, both orally and in writing
Ability to build relationships at all levels
Ability to handle confidential and sensitive information
Ability to manage changing priorities
All applicants applying for a position involved in the service of alcoholic beverages must have a valid ServSafe alcohol certification, and all applicants must have any other legally required certification prior to beginning work and in order to eligible to work for Hooters. The applicant will not be compensated for the completion of any training required to get the required certification, and gaining such certification does not guarantee the applicant continued employment.
Hooters of America LLC is an equal opportunity employer and committed to workplace diversity. M/F/D/V are encouraged to apply
Mar 28, 2019
Full time
Overview
Job Description
Hooters of America LLC is looking for a Restaurant Manager!
Do you have a passion for Food, People, and Fun while working? Do you have experience as a Restaurant General Manager, Front of the House Manager, Kitchen Manager (BOH), Bar Manager or a Service Manager? If so, Hooters could be the perfect fit for you! With an overwhelming demand for awesome atmosphere and service, we are looking for our next leaders to provide ice cold beer and hot wings delivered by our World Famous Hooters Girls. Hooters is a fun, casual, beach themed concept that offers competitive pay and exceptional benefits. We currently operate 430 Restaurants with more to come.
Hooters thinks everyone looks good in ORANGE, do you?
Hooters is an Iconic concept, but like any other business lives for dies by the strength of its weakest link. Our comprehensive paid-training program is designed to make every link in the Hooters chain as strong as possible - from Hooters Girls to corporate management. As you progress through our training program, we can assure you of the following:
You'll learn the skills necessary to be successful in your position
You'll know how you can contribute and how we evaluate your performance
You'll know how to develop and advance within the organization
You'll have fun!
Responsibilities
Responsibilities and Duties
Accountabilities
People
Performance Management
Hiring & Retaining Talent
Leadership & Coaching
Training & Development
Customer
Guest Service & Atmosphere
Guest Satisfaction
Food & Beverage Quality
Menu & Product Launches
Financials
Deliver Results
Planning & Execution
Inventory Control/P&L
Standards
Responsible Alcohol Service
Food Safety/Sanitation
Hooters Girl Image
Facility Maintenance & Cleanliness
Safety & Security
Scheduling & Staffing
Proper Cash Handling
Team Building
Manage Vendor Relationships
To Go Service & Catering
Local Store/Grassroots Marketing
Qualifications
Knowledge, Skills, Abilities
Basic knowledge of Microsoft Word and Excel
General knowledge of full-service restaurant operations/ hospitality industry
Strong organization and planning skills
Strong operational skills in a customer-service & hospitality environment
Strong coaching skills
Intermediate mathematical computations skills
Ability to communicate clearly and concisely, both orally and in writing
Ability to build relationships at all levels
Ability to handle confidential and sensitive information
Ability to manage changing priorities
All applicants applying for a position involved in the service of alcoholic beverages must have a valid ServSafe alcohol certification, and all applicants must have any other legally required certification prior to beginning work and in order to eligible to work for Hooters. The applicant will not be compensated for the completion of any training required to get the required certification, and gaining such certification does not guarantee the applicant continued employment.
Hooters of America LLC is an equal opportunity employer and committed to workplace diversity. M/F/D/V are encouraged to apply
Do you love solving complex problems in a fast-paced environment and going to any lengths necessary to help customers and teammates succeed? Are you a relationship builder who loves talking to new people? Are you a hard worker who enjoys “getting your hands dirty”? Can you manage, mentor, and motivate entry-level colleagues? BluWave is an innovative, nimble, and rapidly growing organization with a unique business model serving a large unmet need within the Private Equity industry. We're looking for a sharp, driven, customer-success-oriented individual for our Consultant Manager position who can effectively engage with our clients and quickly get to the root of, and help solve, their business issues.
In short, BluWave is like an innovative and white glove Angie's List for private equity and VC firms and their portfolio companies, connecting them with excellent solution providers, like consulting firms, marketing agencies, and other expert advisors.
The Consultant Manager plays a key role in delivery of BluWave's solution: regularly interfacing with private equity and portfolio company leadership, managing our consultative research and identification process, and executing on our solution delivery, connecting resources and monitoring project performance.
Backgrounds with 3-7 years of experience in consulting, market research, and/or expert networks, and experience working with venture capital and/or private equity backed funds and their portfolio companies are desirable.
Responsibilities will include, but are not limited to:
Assessing the customer’s needs by asking thoughtful and insightful questions
Utilize strong project management skills in designing solutions
Collaborating with others during the discovery and execution process
Recruiting potential members to join the platform
Managing and mentoring entry-level team members
Support other coworkers in their efforts and endeavors
Mastering BluWave’s platform and becoming a product subject matter expert
Key characteristics:
A good person who loves to win and believes in “we” more than “me”
A keen ability to ask questions, explore, and understand a wide variety of business challenges
A natural ability to use existing and form new professional networks, build fast rapport over phone/email, and assess the quality and skill of third parties
Self-motivated with strong ability to collaborate in teams and alone to get jobs done on time
Extremely well-organized, detail-oriented, and highly comfortable with multitasking
Amazing verbal and written communication skills
Position Requirements
Bachelor’s Degree in Business or related field; MBA preferred
2+ years of experience in management consulting, market research, and/or expert networks
2+ years in a client or customer facing role as an account manager, client manager, or similar role as a consulting or project manager
Track record of providing strategic solutions to organizational issues or problem
Experience working with venture capital and/or private equity backed funds and their portfolio companies is strongly desired
Future Opportunities for Growth:
As BluWave grows, numerous opportunities for additional responsibilities and advancement will present themselves to talented, ambitious, team-oriented individuals who have proven themselves in the Consultant Manager role.
Please include your resume and a message to let us know why you would be a good fit for this position.
BluWave , LP is proud to be an equal opportunity employer that is committed to inclusion and diversity.
More information at bluwave.net .
Mar 20, 2019
Full time
Do you love solving complex problems in a fast-paced environment and going to any lengths necessary to help customers and teammates succeed? Are you a relationship builder who loves talking to new people? Are you a hard worker who enjoys “getting your hands dirty”? Can you manage, mentor, and motivate entry-level colleagues? BluWave is an innovative, nimble, and rapidly growing organization with a unique business model serving a large unmet need within the Private Equity industry. We're looking for a sharp, driven, customer-success-oriented individual for our Consultant Manager position who can effectively engage with our clients and quickly get to the root of, and help solve, their business issues.
In short, BluWave is like an innovative and white glove Angie's List for private equity and VC firms and their portfolio companies, connecting them with excellent solution providers, like consulting firms, marketing agencies, and other expert advisors.
The Consultant Manager plays a key role in delivery of BluWave's solution: regularly interfacing with private equity and portfolio company leadership, managing our consultative research and identification process, and executing on our solution delivery, connecting resources and monitoring project performance.
Backgrounds with 3-7 years of experience in consulting, market research, and/or expert networks, and experience working with venture capital and/or private equity backed funds and their portfolio companies are desirable.
Responsibilities will include, but are not limited to:
Assessing the customer’s needs by asking thoughtful and insightful questions
Utilize strong project management skills in designing solutions
Collaborating with others during the discovery and execution process
Recruiting potential members to join the platform
Managing and mentoring entry-level team members
Support other coworkers in their efforts and endeavors
Mastering BluWave’s platform and becoming a product subject matter expert
Key characteristics:
A good person who loves to win and believes in “we” more than “me”
A keen ability to ask questions, explore, and understand a wide variety of business challenges
A natural ability to use existing and form new professional networks, build fast rapport over phone/email, and assess the quality and skill of third parties
Self-motivated with strong ability to collaborate in teams and alone to get jobs done on time
Extremely well-organized, detail-oriented, and highly comfortable with multitasking
Amazing verbal and written communication skills
Position Requirements
Bachelor’s Degree in Business or related field; MBA preferred
2+ years of experience in management consulting, market research, and/or expert networks
2+ years in a client or customer facing role as an account manager, client manager, or similar role as a consulting or project manager
Track record of providing strategic solutions to organizational issues or problem
Experience working with venture capital and/or private equity backed funds and their portfolio companies is strongly desired
Future Opportunities for Growth:
As BluWave grows, numerous opportunities for additional responsibilities and advancement will present themselves to talented, ambitious, team-oriented individuals who have proven themselves in the Consultant Manager role.
Please include your resume and a message to let us know why you would be a good fit for this position.
BluWave , LP is proud to be an equal opportunity employer that is committed to inclusion and diversity.
More information at bluwave.net .
THE KEY
Join our Enterprise Asset Management team dedicated to improving performance of critical infrastructure. Use your unique skill set to provide and guide customers on GIS based data, providing concise visual information to empower decision makers in large corporations, municipalities and large government entities.
WHY ADVOCO
It all started with a dream 14 years ago. Since inception in 2002, our vision to earn the title of Trusted Advisor has never been more evident. Advoco’s group of individuals, who each possess contagious enthusiasm, makes up a team that strives daily to do something awesome. And we want you to be a part of that team too.
ABOUT ADVOCO
Advoco is a leading management and consulting services company passionate about helping clients transform their organizations by deploying Infor’s EAM solution to improve their assets’ performance. As the largest Infor EAM consulting and services company in North America, with offices in Berkeley, CA, Greenville, SC, and Syracuse, NY, Advoco is reaching every corner of the EAM market making a difference for our clients every day. Founded in 2002, Advoco has continued to be a premiere resource for anything Infor EAM and leverages our domain expertise in maintenance improvement, configuration, implementation, web service know-how, integration, report development and on-going support.
WHY TOP TALENT JOINS OUR TEAM
Professional Growth:
Rapid Expansion: Doubling in size in the past 3 years with a consistent growth pattern, Advoco provides substantial opportunity for you to grow with the company.
Work with Fortune 1000 companies: Contribute to the Infor EAM success of numerous enterprise organizations.
Award winning: Receiving high recognition in the EAM industry, Advoco is a team of innovative, hardworking, and proficient professionals.
Career growth: In business or technical tracks, you will learn from our dynamic workplace with mentorship from a strong leadership team and knowledgeable colleagues.
Atmosphere & Perks:
Greater than yourself: As an active member of the community, we at Advoco enjoy giving back.
Culture: In addition to an environment that facilitates personal growth, we more importantly encourage a culture that is fun including fitness challenges, winemaking, philanthropy efforts, happy hours, and our infamous annual Christmas party.
Flexibility: Sometimes life gets in the way; at Advoco we accommodate for life’s unexpected challenges.
Family: At Advoco, we consider each other family. We support one another in and out of the work place. Whether you have a question or need some advice, you will always have a friend to lean on here.
THE AWARDS
Infor’s EAM Partner of the Year 2018
Service Performance Insight’s 2017 & 2018 Best of the Best
SC Chamber of Commerce & SCBIZ’s #1 Best Place to Work 2017 & 2018
THE WORK
Here are some things that are done during a Project Delivery:
Responsible for the analysis and transformation of data into business intelligence and spatial outputs which can then be utilized to improve decision making, operations, and asset management.
Contribute to the development of world class GIS integrated asset management framework that allows clients to better manage its activities and add value to their assets.
Development and guidance on high-level design and conceptual GIS data architectures.
Ensure all data and metadata is created, stored, organized, and maintained according to standards and consistent with GIS industry best practices.
Provide training and support to all GIS users and ensure the data is available, accurate and discoverable.
Perform a range of technical and support functions relating to the day-to-day maintenance of Enterprise GIS systems which requires a substantial understanding of spatial data principles, map projections and digital repositories.
THE PERSON
Detailed oriented, solution focused
Communicative to Advoco’s team and the client regarding technical designs
Innovative and a creative technical problem solver
Flexible to travel (some travel may be required)
THE SKILLS
Detailed understanding of ESRI product set and extensions particularly ArcMap/ArcEditor and ArcGIS Server Enterprise.
Advanced understanding of Linear Features
Knowledge and proficiency with ESRI Roads & Highways
Advanced understanding of ESRI published rest services including tile-based feature services
Advanced understanding of ESRI service security and security implementation including server manager and Portal
In-depth knowledge of Structured Query Language (SQL), particularly PL/SQL and T-SQL.
Advanced knowledge and experience working with Microsoft Office Products
Excellent interpersonal, written, and verbal communication skills to create and maintain long-lasting client relationships
Ability to communicate convincingly and effectively with different parts of the organization
Rigorous attention to detail and a strong focus on building client relationships
Innovative problem solving and critical thinking approaches to proactively solve a broad range of business issues across technologies.
Exceptional presentation and interpersonal communication skills in order to engage effectively with clients, trainees, and internal management
THE EXPERIENCE
Bachelor’s degree or Master’s degree in an analytical field such as Computer Science, Engineering, or equivalent work experience
Minimum of 3 years of experience in a GIS related role
Experience working with Water/Wastewater, Rail, Government Municipalities or Utility Transmission projects preferred.
Advoco is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Advoco are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service or any other status protected by the laws or regulations in the locations where we operate.
Mar 19, 2019
Full time
THE KEY
Join our Enterprise Asset Management team dedicated to improving performance of critical infrastructure. Use your unique skill set to provide and guide customers on GIS based data, providing concise visual information to empower decision makers in large corporations, municipalities and large government entities.
WHY ADVOCO
It all started with a dream 14 years ago. Since inception in 2002, our vision to earn the title of Trusted Advisor has never been more evident. Advoco’s group of individuals, who each possess contagious enthusiasm, makes up a team that strives daily to do something awesome. And we want you to be a part of that team too.
ABOUT ADVOCO
Advoco is a leading management and consulting services company passionate about helping clients transform their organizations by deploying Infor’s EAM solution to improve their assets’ performance. As the largest Infor EAM consulting and services company in North America, with offices in Berkeley, CA, Greenville, SC, and Syracuse, NY, Advoco is reaching every corner of the EAM market making a difference for our clients every day. Founded in 2002, Advoco has continued to be a premiere resource for anything Infor EAM and leverages our domain expertise in maintenance improvement, configuration, implementation, web service know-how, integration, report development and on-going support.
WHY TOP TALENT JOINS OUR TEAM
Professional Growth:
Rapid Expansion: Doubling in size in the past 3 years with a consistent growth pattern, Advoco provides substantial opportunity for you to grow with the company.
Work with Fortune 1000 companies: Contribute to the Infor EAM success of numerous enterprise organizations.
Award winning: Receiving high recognition in the EAM industry, Advoco is a team of innovative, hardworking, and proficient professionals.
Career growth: In business or technical tracks, you will learn from our dynamic workplace with mentorship from a strong leadership team and knowledgeable colleagues.
Atmosphere & Perks:
Greater than yourself: As an active member of the community, we at Advoco enjoy giving back.
Culture: In addition to an environment that facilitates personal growth, we more importantly encourage a culture that is fun including fitness challenges, winemaking, philanthropy efforts, happy hours, and our infamous annual Christmas party.
Flexibility: Sometimes life gets in the way; at Advoco we accommodate for life’s unexpected challenges.
Family: At Advoco, we consider each other family. We support one another in and out of the work place. Whether you have a question or need some advice, you will always have a friend to lean on here.
THE AWARDS
Infor’s EAM Partner of the Year 2018
Service Performance Insight’s 2017 & 2018 Best of the Best
SC Chamber of Commerce & SCBIZ’s #1 Best Place to Work 2017 & 2018
THE WORK
Here are some things that are done during a Project Delivery:
Responsible for the analysis and transformation of data into business intelligence and spatial outputs which can then be utilized to improve decision making, operations, and asset management.
Contribute to the development of world class GIS integrated asset management framework that allows clients to better manage its activities and add value to their assets.
Development and guidance on high-level design and conceptual GIS data architectures.
Ensure all data and metadata is created, stored, organized, and maintained according to standards and consistent with GIS industry best practices.
Provide training and support to all GIS users and ensure the data is available, accurate and discoverable.
Perform a range of technical and support functions relating to the day-to-day maintenance of Enterprise GIS systems which requires a substantial understanding of spatial data principles, map projections and digital repositories.
THE PERSON
Detailed oriented, solution focused
Communicative to Advoco’s team and the client regarding technical designs
Innovative and a creative technical problem solver
Flexible to travel (some travel may be required)
THE SKILLS
Detailed understanding of ESRI product set and extensions particularly ArcMap/ArcEditor and ArcGIS Server Enterprise.
Advanced understanding of Linear Features
Knowledge and proficiency with ESRI Roads & Highways
Advanced understanding of ESRI published rest services including tile-based feature services
Advanced understanding of ESRI service security and security implementation including server manager and Portal
In-depth knowledge of Structured Query Language (SQL), particularly PL/SQL and T-SQL.
Advanced knowledge and experience working with Microsoft Office Products
Excellent interpersonal, written, and verbal communication skills to create and maintain long-lasting client relationships
Ability to communicate convincingly and effectively with different parts of the organization
Rigorous attention to detail and a strong focus on building client relationships
Innovative problem solving and critical thinking approaches to proactively solve a broad range of business issues across technologies.
Exceptional presentation and interpersonal communication skills in order to engage effectively with clients, trainees, and internal management
THE EXPERIENCE
Bachelor’s degree or Master’s degree in an analytical field such as Computer Science, Engineering, or equivalent work experience
Minimum of 3 years of experience in a GIS related role
Experience working with Water/Wastewater, Rail, Government Municipalities or Utility Transmission projects preferred.
Advoco is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Advoco are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service or any other status protected by the laws or regulations in the locations where we operate.
WHY ADVOCO
It all started with a dream 14 years ago. Since inception in 2002, our vision to earn the title of Trusted Advisor has never been more evident. Advoco’s group of individuals, who each possess contagious enthusiasm, makes up a team that strives daily to do something awesome. And we want you to be a part of that team too.
ABOUT ADVOCO
Advoco is a leading management and consulting services company passionate about helping clients transform their organizations by deploying Infor’s EAM solution to improve their assets’ performance. As the largest Infor EAM consulting and services company in North America, with offices in Berkeley, CA, Greenville, SC, and Syracuse, NY, Advoco is reaching every corner of the EAM market making a difference for our clients every day. Founded in 2002, Advoco has continued to be a premiere resource for anything Infor EAM and leverages our domain expertise in maintenance improvement, configuration, implementation, web service know-how, integration, report development and on-going support.
WHY TOP TALENT JOINS OUR TEAM
Professional Growth:
Rapid Expansion: Doubling in size in the past 3 years with a consistent growth pattern, Advoco provides substantial opportunity for you to grow with the
Work with Fortune 1000 companies: Contribute to the Infor EAM success of numerous enterprise
Award winning: Receiving high recognition in the EAM industry, Advoco is a team of innovative, hardworking, and proficient
Career growth: In business or technical tracks, you will learn from our dynamic workplace with mentorship from a strong leadership team and knowledgeable
Atmosphere & Perks:
Greater than yourself: As an active member of the community, we at Advoco enjoy giving
Culture: In addition to an environment that facilitates personal growth, we more importantly encourage a culture that is fun including fitness challenges, winemaking, philanthropy efforts, happy hours, and our infamous annual Christmas party (planning to have it in Caribbean this year!). Advoco was named SC’s #1 Best Place to Work in 2017!
Flexibility: Sometimes life gets in the way; at Advoco we accommodate for
life’s unexpected challenges.
Family: At Advoco, we consider each other family. We support one another in and out of the work place. Whether you have a question or need some advice, you will always have a friend to lean on
THE WORK
The first thing you will do is get trained on the Infor EAM solution. Initially the training is a combination of classroom and remote training on the Infor product itself, and the second part of the training is hands on experience with other Advoco consultants.
Your main focus will be contributing to the implementation of Infor’s EAM system. This job requires passionate people committed to working together to put forth an innovative product for the client.
Here are some things that are done during a Project Delivery:
Engage with clients as a part of the Advoco implementation team to both understand their objectives and to determine their system needs
Work with the Solution Architect to define project responsibilities and ensure efficient delivery timetable
Participate in the design of the solution that best fits the client’s needs alongside an Advoco Solutions Architect, looking for opportunities to improve the client’s business processes
Customize and build the solution using Infor EAM's core configuration capabilities including screen designer, FlexSQL, and Cognos reporting services
Conduct any testing and troubleshooting necessary to ensure the optimal functionality of the solution
Lead client training sessions and provide other end-user services
Provide support for clients including resolution of questions or problems regarding the EAM solution
Generate deliverable documentation for customers
Develop application knowledge in specific product suite and operating environment and technologies
THE PERSON
Detailed oriented, solution focused
Communicative regarding timeline, design and delivery tasks to be completed
Innovative and a creative problem solver
Open and flexible to travel (nationally and/or internationally) in order to provide on-site consulting services to clients
THE SKILLS
Experience with business processes including use of system tools such as MS Visio and MS Project
Excellent interpersonal, written, and verbal communication skills to create and maintain long-lasting client relationships
Ability to manage multiple projects using outstanding organizational skills
Take initiative in learning and developing EAM proficiency
Ability and willingness to develop an understanding of SQL
THE EXPERIENCE
Bachelor’s Degree in computer, engineering, or technical related field preferred
Excellent knowledge of PC environments particularly MS Office
Experience working on technical or maintenance improvement projects
Experience working in the public sector or with public sector clients is preferred
Advoco is an equal opportunity employer. Advoco does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. At Advoco we believe that diversity and inclusion among our team is essential to our success as a company, and we endeavor to recruit, develop and retain the most talented people from a diverse pool of candidates.
Mar 19, 2019
Full time
WHY ADVOCO
It all started with a dream 14 years ago. Since inception in 2002, our vision to earn the title of Trusted Advisor has never been more evident. Advoco’s group of individuals, who each possess contagious enthusiasm, makes up a team that strives daily to do something awesome. And we want you to be a part of that team too.
ABOUT ADVOCO
Advoco is a leading management and consulting services company passionate about helping clients transform their organizations by deploying Infor’s EAM solution to improve their assets’ performance. As the largest Infor EAM consulting and services company in North America, with offices in Berkeley, CA, Greenville, SC, and Syracuse, NY, Advoco is reaching every corner of the EAM market making a difference for our clients every day. Founded in 2002, Advoco has continued to be a premiere resource for anything Infor EAM and leverages our domain expertise in maintenance improvement, configuration, implementation, web service know-how, integration, report development and on-going support.
WHY TOP TALENT JOINS OUR TEAM
Professional Growth:
Rapid Expansion: Doubling in size in the past 3 years with a consistent growth pattern, Advoco provides substantial opportunity for you to grow with the
Work with Fortune 1000 companies: Contribute to the Infor EAM success of numerous enterprise
Award winning: Receiving high recognition in the EAM industry, Advoco is a team of innovative, hardworking, and proficient
Career growth: In business or technical tracks, you will learn from our dynamic workplace with mentorship from a strong leadership team and knowledgeable
Atmosphere & Perks:
Greater than yourself: As an active member of the community, we at Advoco enjoy giving
Culture: In addition to an environment that facilitates personal growth, we more importantly encourage a culture that is fun including fitness challenges, winemaking, philanthropy efforts, happy hours, and our infamous annual Christmas party (planning to have it in Caribbean this year!). Advoco was named SC’s #1 Best Place to Work in 2017!
Flexibility: Sometimes life gets in the way; at Advoco we accommodate for
life’s unexpected challenges.
Family: At Advoco, we consider each other family. We support one another in and out of the work place. Whether you have a question or need some advice, you will always have a friend to lean on
THE WORK
The first thing you will do is get trained on the Infor EAM solution. Initially the training is a combination of classroom and remote training on the Infor product itself, and the second part of the training is hands on experience with other Advoco consultants.
Your main focus will be contributing to the implementation of Infor’s EAM system. This job requires passionate people committed to working together to put forth an innovative product for the client.
Here are some things that are done during a Project Delivery:
Engage with clients as a part of the Advoco implementation team to both understand their objectives and to determine their system needs
Work with the Solution Architect to define project responsibilities and ensure efficient delivery timetable
Participate in the design of the solution that best fits the client’s needs alongside an Advoco Solutions Architect, looking for opportunities to improve the client’s business processes
Customize and build the solution using Infor EAM's core configuration capabilities including screen designer, FlexSQL, and Cognos reporting services
Conduct any testing and troubleshooting necessary to ensure the optimal functionality of the solution
Lead client training sessions and provide other end-user services
Provide support for clients including resolution of questions or problems regarding the EAM solution
Generate deliverable documentation for customers
Develop application knowledge in specific product suite and operating environment and technologies
THE PERSON
Detailed oriented, solution focused
Communicative regarding timeline, design and delivery tasks to be completed
Innovative and a creative problem solver
Open and flexible to travel (nationally and/or internationally) in order to provide on-site consulting services to clients
THE SKILLS
Experience with business processes including use of system tools such as MS Visio and MS Project
Excellent interpersonal, written, and verbal communication skills to create and maintain long-lasting client relationships
Ability to manage multiple projects using outstanding organizational skills
Take initiative in learning and developing EAM proficiency
Ability and willingness to develop an understanding of SQL
THE EXPERIENCE
Bachelor’s Degree in computer, engineering, or technical related field preferred
Excellent knowledge of PC environments particularly MS Office
Experience working on technical or maintenance improvement projects
Experience working in the public sector or with public sector clients is preferred
Advoco is an equal opportunity employer. Advoco does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. At Advoco we believe that diversity and inclusion among our team is essential to our success as a company, and we endeavor to recruit, develop and retain the most talented people from a diverse pool of candidates.
Servicing 5,500 customers, Mickey’s Linen has been a market leader in linen and kitchen uniform rentals. Today, we are the largest family owned and operated commercial laundry in the Midwest, with multiple production facilities. Our customers range from local, neighborhood restaurants to well know food and beverage operators.
We believe our people are our greatest assets. We provide a challenging work environment where our commitment to excellence gives our team members the opportunity to grow professionally and advance with our company.
Description:
The position is designed to provide a strong knowledge of all aspects of our business. We are seeking a self-motivated individual to deliver and sell additional products to our existing customers while learning the foundations of service standards and business model. The ideal candidate will have a strong desire for upward mobility, possess leadership qualities, and have the opportunity to transition into a supervision role.
Qualifications:
Strong customer service skills.
Excellent verbal communication skills.
Highly energetic and thrives on new challenges.
Strong desire for managing and training others.
Ability to multi-task and manage time well.
Ability to drive a truck (CDL B or C License a plus).
Ability to handle the physical nature of the work.
Must have a clean driving record and stable work history
High school diploma (minimum education)
Benefits:
Competitive pay.
401k plans and profit sharing program.
Comprehensive medical/health package.
Disability life insurance program.
Paid vacations and holidays.
Ongoing training & development.
Mickey’s Linen is an Equal Opportunity Employer.
Mar 15, 2019
Full time
Servicing 5,500 customers, Mickey’s Linen has been a market leader in linen and kitchen uniform rentals. Today, we are the largest family owned and operated commercial laundry in the Midwest, with multiple production facilities. Our customers range from local, neighborhood restaurants to well know food and beverage operators.
We believe our people are our greatest assets. We provide a challenging work environment where our commitment to excellence gives our team members the opportunity to grow professionally and advance with our company.
Description:
The position is designed to provide a strong knowledge of all aspects of our business. We are seeking a self-motivated individual to deliver and sell additional products to our existing customers while learning the foundations of service standards and business model. The ideal candidate will have a strong desire for upward mobility, possess leadership qualities, and have the opportunity to transition into a supervision role.
Qualifications:
Strong customer service skills.
Excellent verbal communication skills.
Highly energetic and thrives on new challenges.
Strong desire for managing and training others.
Ability to multi-task and manage time well.
Ability to drive a truck (CDL B or C License a plus).
Ability to handle the physical nature of the work.
Must have a clean driving record and stable work history
High school diploma (minimum education)
Benefits:
Competitive pay.
401k plans and profit sharing program.
Comprehensive medical/health package.
Disability life insurance program.
Paid vacations and holidays.
Ongoing training & development.
Mickey’s Linen is an Equal Opportunity Employer.
Dedicated Contract Services specializes in total supply chain management solutions, customized to meet each client's needs. We serve customers in over 450 locations, ranging from but not limited to, retail, food and restaurant, agriculture and the oil industry. We are expected to double in size in the next five years - We are not slowing down!
What does an Operations Management Trainee do?
We will provide you with training and on the job experience so that in 3-6 months you will be ready to step into a full leadership role at a customer's account. You will have the ability to make important decisions that have a direct impact on the business and will help you grow in your professional career. It won't be easy and you will be challenged along the way, but we will be right there with you to offer guidance and support.
Here's what your day will look like:
You will work with your customers to understand and deliver the Customer Value Proposition that we promised them as you manage the execution of their transportation needs.
You will lead and retain a group of company drivers to fulfill the needs of the customer and maximize productivity.
Understand and monitor compliance with safety and DOT regulations
Full management responsibility over all equipment assigned to your account.
Look for opportunities to increase the efficiency of the account. Example: If most of your equipment is empty on the way back to your account then it is not making money. You can look for opportunities with other transportation partners (internal and external) to fill the backhauls.
What will you get in return?
Paid training with bonus potential after completion of the training program. Bonus is based on overall performance and profitability of the assigned account.
Experience working for the largest Dedicated Transportation provider. That's not all! We are looking to double in size in the next 5 years. That means more opportunities for you.
Work for a large company, but still small enough to be on a first name basis with everyone.
Develop your interpersonal skills, gain customer knowledge, and industry experience. The learning never stops!
Growth and career advancement. After a year to a year and a half, you could be managing a $3-5M account with the support of J.B. Hunt right behind you. You'll have the freedom to manage, set direction and lead a team.
So, do you have what it takes?
Bachelor’s degree OR 3 years of supervisory experience OR Military Non Commissioned Officer, minimum E4.
Must be a self-starter and self-driven.
Ability to work in a fast paced and changing environment.
Ability to build solid relationships with customers and drivers.
Willingness to learn.
Ability to relocate within the region after the 3-6 month training program. After training you will run the day to day operations with your team at an assigned account, the account is determined after training.
Must be willing to work flexible hours during training. This isn't an 8-5 job, you're managing a business.
Mar 15, 2019
Full time
Dedicated Contract Services specializes in total supply chain management solutions, customized to meet each client's needs. We serve customers in over 450 locations, ranging from but not limited to, retail, food and restaurant, agriculture and the oil industry. We are expected to double in size in the next five years - We are not slowing down!
What does an Operations Management Trainee do?
We will provide you with training and on the job experience so that in 3-6 months you will be ready to step into a full leadership role at a customer's account. You will have the ability to make important decisions that have a direct impact on the business and will help you grow in your professional career. It won't be easy and you will be challenged along the way, but we will be right there with you to offer guidance and support.
Here's what your day will look like:
You will work with your customers to understand and deliver the Customer Value Proposition that we promised them as you manage the execution of their transportation needs.
You will lead and retain a group of company drivers to fulfill the needs of the customer and maximize productivity.
Understand and monitor compliance with safety and DOT regulations
Full management responsibility over all equipment assigned to your account.
Look for opportunities to increase the efficiency of the account. Example: If most of your equipment is empty on the way back to your account then it is not making money. You can look for opportunities with other transportation partners (internal and external) to fill the backhauls.
What will you get in return?
Paid training with bonus potential after completion of the training program. Bonus is based on overall performance and profitability of the assigned account.
Experience working for the largest Dedicated Transportation provider. That's not all! We are looking to double in size in the next 5 years. That means more opportunities for you.
Work for a large company, but still small enough to be on a first name basis with everyone.
Develop your interpersonal skills, gain customer knowledge, and industry experience. The learning never stops!
Growth and career advancement. After a year to a year and a half, you could be managing a $3-5M account with the support of J.B. Hunt right behind you. You'll have the freedom to manage, set direction and lead a team.
So, do you have what it takes?
Bachelor’s degree OR 3 years of supervisory experience OR Military Non Commissioned Officer, minimum E4.
Must be a self-starter and self-driven.
Ability to work in a fast paced and changing environment.
Ability to build solid relationships with customers and drivers.
Willingness to learn.
Ability to relocate within the region after the 3-6 month training program. After training you will run the day to day operations with your team at an assigned account, the account is determined after training.
Must be willing to work flexible hours during training. This isn't an 8-5 job, you're managing a business.
Final Mile Services specializes in professional and cost effective final mile deliveries throughout the United States. With over 100 distribution centers nationwide and 1 million square feet of warehouse space, we are able to provide commercial, business to business and home delivery services. Our solutions range from jobs site deliveries for construction and remodeling projects to retail and home deliveries including appliances, furniture, mattresses and many other products. Our network is growing and we are flexible to fit every client’s need.
What does an Operations Management Trainee do?
As an Operations Management Trainee, we will provide you with more than just job shadowing experience. We will train and assign you tasks so that you become immediately immersed into the operation so that in 3-6 months you will be ready to step into a full leadership role at one of our Final Mile Warehouses. Many of our processes and work flows feed off each other and as a trainee you will get to see how your decisions have an impact on the business. You will have the ability to make decisions that will help you grow in your professional career. It will be fast paced and challenging, but we will be right there with you to offer guidance and support.
Here’s what your day will look like:
Work with your customers to understand customer expectations in order to deliver value at the highest level. J.B. Hunt is committed to customers.
Route and schedule deliveries. We are consistent and reliable.
Lead a group of company driving employees and warehouse personnel to fulfill the needs of the customer and maximize productivity. Teamwork!
Understand and monitor compliance with safety and DOT regulations. Safety is our top priority.
Full management responsibility over all equipment and inventory in the warehouse. We are accountable.
Troubleshoot and resolve any service related concerns with deliveries as the go to person. We value customer service.
What will you get in return, you ask?
Base salary and bonus potential after completion of the training program. Bonus is based on overall performance and profitability of the assigned account.
Experience working for one of the largest Final Mile Services Providers. With over 100 distribution centers nationwide that means more opportunities for you.
Work for a large company, but still small enough to be on a first name basis with everyone
Develop your leadership and management skills and gain customer knowledge and industry experience. The learning never stops.
Promote from within culture. After a year to a year and half, you could be managing a Final Mile Warehouse with the support of J.B. Hunt right behind you. You’ll have the freedom to manage, set direction and lead a team.
So, do you have what it takes?
Must be self driven and have a strong work ethic.
Ability to thrive in a fast paced and changing environment.
Strong interpersonal and creative problem solving skills.
Ability to relocate within the region. That means, after training you will run the day to day operations with your team at an assigned location within the region.
Must be willing to work flexible hours during training. This isn't a 8-5 job, you're managing a business.
College degree OR 3 years of supervisory experience OR Military Non Commissioned Officer, minimum E4
Mar 15, 2019
Full time
Final Mile Services specializes in professional and cost effective final mile deliveries throughout the United States. With over 100 distribution centers nationwide and 1 million square feet of warehouse space, we are able to provide commercial, business to business and home delivery services. Our solutions range from jobs site deliveries for construction and remodeling projects to retail and home deliveries including appliances, furniture, mattresses and many other products. Our network is growing and we are flexible to fit every client’s need.
What does an Operations Management Trainee do?
As an Operations Management Trainee, we will provide you with more than just job shadowing experience. We will train and assign you tasks so that you become immediately immersed into the operation so that in 3-6 months you will be ready to step into a full leadership role at one of our Final Mile Warehouses. Many of our processes and work flows feed off each other and as a trainee you will get to see how your decisions have an impact on the business. You will have the ability to make decisions that will help you grow in your professional career. It will be fast paced and challenging, but we will be right there with you to offer guidance and support.
Here’s what your day will look like:
Work with your customers to understand customer expectations in order to deliver value at the highest level. J.B. Hunt is committed to customers.
Route and schedule deliveries. We are consistent and reliable.
Lead a group of company driving employees and warehouse personnel to fulfill the needs of the customer and maximize productivity. Teamwork!
Understand and monitor compliance with safety and DOT regulations. Safety is our top priority.
Full management responsibility over all equipment and inventory in the warehouse. We are accountable.
Troubleshoot and resolve any service related concerns with deliveries as the go to person. We value customer service.
What will you get in return, you ask?
Base salary and bonus potential after completion of the training program. Bonus is based on overall performance and profitability of the assigned account.
Experience working for one of the largest Final Mile Services Providers. With over 100 distribution centers nationwide that means more opportunities for you.
Work for a large company, but still small enough to be on a first name basis with everyone
Develop your leadership and management skills and gain customer knowledge and industry experience. The learning never stops.
Promote from within culture. After a year to a year and half, you could be managing a Final Mile Warehouse with the support of J.B. Hunt right behind you. You’ll have the freedom to manage, set direction and lead a team.
So, do you have what it takes?
Must be self driven and have a strong work ethic.
Ability to thrive in a fast paced and changing environment.
Strong interpersonal and creative problem solving skills.
Ability to relocate within the region. That means, after training you will run the day to day operations with your team at an assigned location within the region.
Must be willing to work flexible hours during training. This isn't a 8-5 job, you're managing a business.
College degree OR 3 years of supervisory experience OR Military Non Commissioned Officer, minimum E4
Operate within the Organization’s Financial, Legal, and Ethical Policies: This position is responsible for informing senior management of operational, budgetary or resource issues/obstacles in a timely fashion. They must be familiar and comply with company rules and policies. They will lead by example and model behaviors that are consistent with the company’s values.
Key Competencies
Demonstrates self-starting and initiates ideas and issues that need to be resolved: Goes beyond expecatations in the assignment, task or job description without being asked. Demonstrates a positive attitude towards getting things done. Digs beneath the obvious to get at the facts, even when not asked to do so.
Passion for thriving in a complex, ever-changing start-up environment: This position will be adaptable and will thrive in ambiguous situations. They will be driven by urgency and intolerant of complacency.
Adaptability: This position will look for ways to make changes work rather than only identifying why change will not work. Adapts to change quickly and easily. Makes suggestions for increasing the effectiveness of changes. Shows willingness to learn new methods, procedures, or techniques, resulting from departmental change.
Attention to Detail: Double-checks the accuracy of information and work product ot provide accurate and consistent work. Carefully monitors the details and quality of own and others’ work. Expresse concern that htings be done right, thoroughly, and precisely.
Execute departmental vision and strategy with the leader of the group: This position will be responsible for supporting the departmental vision, strategy and operating goals. Within their areas of responsibility, they are responsible for building a culture of accountability and success. This individual will be responsible for ensuring that this vision is clearly communicated to all members of their team and it is reinforced on an ongoing basis until the department is aligned to and executes the vision. Bias for the right action is critical for success.
Effectively lead department: This individual will take an active role in building and developing a strong, results-driven team. Will partner with HR Department to ensure the department is properly staffed and trained. Will reinforce a positive working environment by modeling a positive leadership style, ongoing communications with the team, celebrating success and rewarding outstanding performance. Will provide leadership and management skills to build a cohesive Operations team. This position will also take an active role in the development of the team by training, coaching and mentoring them in preparation for future growth.
Performance analysis and judgement: Analyze complex data analytics and make ongoing decisions to improve performance and maintain or exceed client expectations. This individual will collaborate with the centralized Analytics team to develop and manage reporting to operate the department from both operational and financial perspectives. They will need the ability to conduct ad-hoc analysis to make decisions to direct operations accordingly, and also to provide in-depth updates to client personnel.
Relationship Management: This role will participate in communications and updates with key clients; including presenting at client meetings, sharing appropriate reports, listening and understanding key client concerns etc. They will assist in coordinating monthly status updates with the customer and be the point of contact for senior management at key customers. They will be responsible for maintaining and developing a relationship with key customers, negotiating with customers, and resolving customer concerns with a high sense of urgency.
Building Trust: Interacts with clients and the team to inspire confidence. Operates with integrity by being timely, open, and by keeping commitments. Shares ideas, feelings, points of view and rationale openly with the ability to be humble and vulnerable.
Financial Accountability: This position will ensure achievement of financial goals through forecasting, budgeting, strategic planning, reporting and monitoring financial performance. This individual will analyze business/financial data and develop innovative solutions. They manage the department budget and ensure timely and accurate reporting and will make adjustments and updates, as necessary, to ensure financial results are achieved.
Education and Experience
Bachelor's degree preferred
Minimum of 5-7 years of related operational experience as a regional operations leader is required, preferably in a small box retail environment.
Experience successfully leading a team or department, preferably in a high growth environment
Strong analytical and quantitative skills with proven experience in developing strategic solutions
Ability to make effective and persuasive presentations on complex topics to employees, customers, and senior management
Ability to motivate and negotiate effectively with key employees, top management, and customer to take desired action
Ability to balance client needs and demands with process and integrity, and guide client and team appropriately
Ability to quickly gain respect of executives and other internal/external customers
Proactive, forward-thinking and passionate about Operations
Ability to effectively share knowledge across competencies and mentor members of the team
Strong financial acumen
Addresses challenges directly in a constructive manner in order to resolve issues quickly
Ability to communicate clearly and directly
Strong ability to work with a variety of personality types
Ability to gather insight from a variety of sources (e.g., people, documentation, outside sources)
Superior written and verbal communication skills are a must
Viewed as a trusted leader within the company and project teams
Must welcome responsibility, challenge, and decision-making
A strategic thinker who can contribute to an operations strategy while also being tactical and hands-on in the rollout of operational initiatives
Domestic travel upwards of 20%
Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities, and schedule may change at any time with or without notice.
SMS Assist is an Equal Opportunity Employer (EOE) that welcomes and encourages all applicants to apply regardless of age, race, color, religion, sex, sexual orientation, gender identify and/or expression, national origin, disability, veteran status, marital or parental status, ancestry, citizenship status, pregnancy or other reasons prohibited by law.
This position is not eligible for visa sponsorship.
Mar 15, 2019
Full time
Operate within the Organization’s Financial, Legal, and Ethical Policies: This position is responsible for informing senior management of operational, budgetary or resource issues/obstacles in a timely fashion. They must be familiar and comply with company rules and policies. They will lead by example and model behaviors that are consistent with the company’s values.
Key Competencies
Demonstrates self-starting and initiates ideas and issues that need to be resolved: Goes beyond expecatations in the assignment, task or job description without being asked. Demonstrates a positive attitude towards getting things done. Digs beneath the obvious to get at the facts, even when not asked to do so.
Passion for thriving in a complex, ever-changing start-up environment: This position will be adaptable and will thrive in ambiguous situations. They will be driven by urgency and intolerant of complacency.
Adaptability: This position will look for ways to make changes work rather than only identifying why change will not work. Adapts to change quickly and easily. Makes suggestions for increasing the effectiveness of changes. Shows willingness to learn new methods, procedures, or techniques, resulting from departmental change.
Attention to Detail: Double-checks the accuracy of information and work product ot provide accurate and consistent work. Carefully monitors the details and quality of own and others’ work. Expresse concern that htings be done right, thoroughly, and precisely.
Execute departmental vision and strategy with the leader of the group: This position will be responsible for supporting the departmental vision, strategy and operating goals. Within their areas of responsibility, they are responsible for building a culture of accountability and success. This individual will be responsible for ensuring that this vision is clearly communicated to all members of their team and it is reinforced on an ongoing basis until the department is aligned to and executes the vision. Bias for the right action is critical for success.
Effectively lead department: This individual will take an active role in building and developing a strong, results-driven team. Will partner with HR Department to ensure the department is properly staffed and trained. Will reinforce a positive working environment by modeling a positive leadership style, ongoing communications with the team, celebrating success and rewarding outstanding performance. Will provide leadership and management skills to build a cohesive Operations team. This position will also take an active role in the development of the team by training, coaching and mentoring them in preparation for future growth.
Performance analysis and judgement: Analyze complex data analytics and make ongoing decisions to improve performance and maintain or exceed client expectations. This individual will collaborate with the centralized Analytics team to develop and manage reporting to operate the department from both operational and financial perspectives. They will need the ability to conduct ad-hoc analysis to make decisions to direct operations accordingly, and also to provide in-depth updates to client personnel.
Relationship Management: This role will participate in communications and updates with key clients; including presenting at client meetings, sharing appropriate reports, listening and understanding key client concerns etc. They will assist in coordinating monthly status updates with the customer and be the point of contact for senior management at key customers. They will be responsible for maintaining and developing a relationship with key customers, negotiating with customers, and resolving customer concerns with a high sense of urgency.
Building Trust: Interacts with clients and the team to inspire confidence. Operates with integrity by being timely, open, and by keeping commitments. Shares ideas, feelings, points of view and rationale openly with the ability to be humble and vulnerable.
Financial Accountability: This position will ensure achievement of financial goals through forecasting, budgeting, strategic planning, reporting and monitoring financial performance. This individual will analyze business/financial data and develop innovative solutions. They manage the department budget and ensure timely and accurate reporting and will make adjustments and updates, as necessary, to ensure financial results are achieved.
Education and Experience
Bachelor's degree preferred
Minimum of 5-7 years of related operational experience as a regional operations leader is required, preferably in a small box retail environment.
Experience successfully leading a team or department, preferably in a high growth environment
Strong analytical and quantitative skills with proven experience in developing strategic solutions
Ability to make effective and persuasive presentations on complex topics to employees, customers, and senior management
Ability to motivate and negotiate effectively with key employees, top management, and customer to take desired action
Ability to balance client needs and demands with process and integrity, and guide client and team appropriately
Ability to quickly gain respect of executives and other internal/external customers
Proactive, forward-thinking and passionate about Operations
Ability to effectively share knowledge across competencies and mentor members of the team
Strong financial acumen
Addresses challenges directly in a constructive manner in order to resolve issues quickly
Ability to communicate clearly and directly
Strong ability to work with a variety of personality types
Ability to gather insight from a variety of sources (e.g., people, documentation, outside sources)
Superior written and verbal communication skills are a must
Viewed as a trusted leader within the company and project teams
Must welcome responsibility, challenge, and decision-making
A strategic thinker who can contribute to an operations strategy while also being tactical and hands-on in the rollout of operational initiatives
Domestic travel upwards of 20%
Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities, and schedule may change at any time with or without notice.
SMS Assist is an Equal Opportunity Employer (EOE) that welcomes and encourages all applicants to apply regardless of age, race, color, religion, sex, sexual orientation, gender identify and/or expression, national origin, disability, veteran status, marital or parental status, ancestry, citizenship status, pregnancy or other reasons prohibited by law.
This position is not eligible for visa sponsorship.
