4 Finance jobs

Job Details Description The Research Clerk is a business-to-business role which researches utility termination warnings, potential missing bills, and late fees. This individual analyzes payment history, negotiates and arranges payment with utility vendors, or executes alternative solutions as deemed necessary to avoid client shut off of utility service. Responsible for the removal of client’s late fees. This individual also responds to calls received via the hotline. AM Shift: 8:00 a.m. – 4:30 p.m. Mid-Morning Shift: 11:30 a.m. – 8:00 p.m. PRINCIPAL RESPONSIBILITIES AND DUTIES: Under direct supervision, researches utility termination warnings, potential missing bills, and late fees by reviewing payment history, account posting, and status of check clearing to determine whether further action is required on notices according to department procedures. Contacts utility vendors via telephone to determine reason and amount of balance due. Verifies address...

Job Details Description The Customer Service Support Associate is responsible for timely and accurate resolution of internal rejects and suspends. PRINCIPAL RESPONSIBILITIES AND DUTIES : Research and analyze payment history and recognize when to contact vendors or customers to resolve exceptions. Make payment decisions on exceptions in a timely manner according to client procedures and Cass standards. May negotiate acceptable payment arrangements with vendors. Clearly communicate verbally and in writing, and works in a professional manner with all internal and external sources to maintain required levels of production, quality, and high levels of client service and satisfaction.  Acquire, investigate, and process operations related inquiries and communicates the results to the initiator, ensuring all necessary internal documentation has been completed. Recognize errors and document them in a timely and accurate manner. Review and complete all...

Job Details Description The Operations Generalist performs more difficult tasks for all teams, rotating functions on an as needed basis, and at the highest quality standards. PRINCIPAL RESPONSIBILITIES AND DUTIES: Data entry (DE) functions including operating a CRT/PC terminal by entering required customer data referencing, demonstrating superior knowledge of a variety of source documents and coded information, and routinely processing more difficult accounts with accuracy and speed. Data control inbound (DCI) functions such as demonstrating superior knowledge of a variety of source documents and coded information and routinely processing more difficult accounts with accuracy and speed. Exception control group (ECG) functions such as high-level quality checks on DCI and DE rejects for accuracy and identifying trends and report findings to supervisor. Assist in the mailroom, imaging, and data control outbound teams as needed. Handling exception...

Job Details Description Investigates utility termination warnings, potential missing bills, and late fees. Analyzes payment history, negotiates and arranges payment with utility vendors, or executes alternative solutions as deemed necessary to avoid client shut off of utility service.  Responsible for the removal of client late fees.  Responds to calls received via the hotline. This position is remote after training. Training can be onsite or offsite. Regular hours: Monday - Friday 11:30 am to 8:00 pm PRINCIPAL RESPONSIBILITIES AND DUTIES: Effectively researches utility termination warnings, potential missing bills, and late fees by reviewing payment history, account posting, and status of check clearing to determine whether further action is required on notices according to department procedures. Contacts utility vendors via telephone to determine reason and amount of balance due. Verifies address and that payment have been applied to proper account....