45 Customer Service jobs

Are you driven, a go-getter? Are you a relationship builder who loves talking to new people? Are you curious about all aspects of business? Do you love solving complex problems in a fast pace environment and going to any lengths necessary to help our customers and your teammates succeed? BluWave is an innovative, nimble, and rapidly growing organization with a unique business model serving a large unmet need within the Private Equity industry. We're looking for proactive, sharp, and self-motivated individuals for our Research Associate position who can work efficiently either by themselves or while collaborating with their team without letting important details slip through the cracks.   At  BluWave , you’ll be intimately learning how businesses are built and developed. Your role will actively support clients’ key value creation initiatives. Most people don’t get this type of exposure until they get an MBA.     In short, we're like an innovative and white glove Angie's List for private equity and VC firms and their portfolio companies, connecting them with excellent solution providers, like consulting firms, marketing agencies, and other expert advisors.       Key responsibilities will include:   Effectively and professionally interact with senior level private equity / venture capital investors and portfolio company executives to understand business challenges and explore the best ways to tackle them in a results-oriented environment Spend a large portion of the day interacting with clients and solution providers, leading multiple projects at any given point in time Perform original research to map networks and identify third party resources to help our clients assess opportunities to build and grow their companies Communicate effectively and efficiently over the phone and through email without missing important details and under tight deadlines  As with any fast growth start-up, you will need to be flexible and happy taking on other responsibilities as needed as part of our collaborative team with a shared mission   Key characteristics:   A good person who loves to win and believes in “we” more than “me” Self-motivated with strong ability to work both in teams and alone to get jobs done on time A keen ability to ask questions, explore, and understand a wide variety of business challenges Extremely well-organized, detail-oriented, and highly comfortable with multitasking A natural ability to use existing and form new professional networks, build fast rapport over phone/email, and assess the quality and skill of third parties Amazing verbal and written communication skills   Basic qualifications:   4-year undergraduate degree from a top University 1-4 years of professional work experience with a leading operational effectiveness or management strategy consulting firm; experience serving private equity firms and their portfolio companies is a strong plus Strong experience performing internet research, utilizing databases such as Pitchbook and CRM systems, and using community networks in dynamic start-up environments is desirable We prefer that you live here in Nashville currently, but we're open to talking if you're interested in relocating here   Future Opportunities for Growth:   As  BluWave  grows, numerous opportunities for additional responsibilities and advancement will present themselves to talented, ambitious, team-oriented individuals who have proven themselves in the Research Associate role.   Please include your resume and a message to let us know why you would be a good fit for this position.     BluWave , LP is proud to be an equal opportunity employer that is committed to inclusion and diversity.         More information at bluwave.net .

Loyal Source Government Services is seeking a   Healthcare Scheduling Coordinator   to support administrative functions for large Federal staffing contracts. This is a full time, direct hire opportunity located in our corporate office in Orlando, FL near UCF.   Our Scheduling Coordinator will serve as the main point of contact for scheduling of clinical staff working on one of our large nationwide federal contracts. Daily responsibilities of the Scheduling Specialist will be:   ·         Orchestrating the scheduling for clinical staff in 50+ locations ·         Communicating with the clinical staff in remote locations ·         Ensure smooth communication within the project team and other cross-functional teams and clients ·         Other duties as assigned by Program Manager     To be successful in this position, the candidate will have:   ·         Bachelor’s Degree   required ·         Previous Staffing Experience   required ·         2+ years of high volume or per diem scheduling of clinical healthcare professionals  required ·         Experience working with large employee pool (per diem) ·         Experience working with remote clinical staff ·         Proficient in Microsoft Office products – Outlook, Word, and Excel ·         Previous experience using Google Docs ·         Ability to interpret and apply rules, regulations, and procedures ·         Ability to execute projects within established time constraints. ·         Ability to work independently and autonomously ·         Excellent organization and time management capabilities ·         The ability to adapt quickly in a fast-paced environment       We offer a competitive base salary and a full benefits package including health, STD & life insurance as well as optional dental, vision, LTD and a 401(k) plan.   Direct applicants only please, no agencies. LSGS does not accept unsolicited resumes from search firm recruiters.   LSGS prohibits discrimination against any employee or applicant for employment based on race, color, religion, creed, sex, national origin, age, mental or physical disability, marital status, veteran status, sexual orientation, gender identity, genetic information, or any other protected characteristic consideration protected under applicable federal, state, or local laws.

Reimbursement Specialist Role:  The Reimbursement Specialist thrives at the front line of  STAT   Revenue. Reimbursement Specialists directly affect communities around the country by capturing lost revenue for hospitals. In turn, hospitals utilize this revenue to provide essential services and support for their communities. Through extensive telephone and written correspondence, they pursue insurance companies for underpaid accounts. They substantiate accurate reimbursement through correct contract terms, billing practices and compliance with state and federal guidelines. Reimbursement Specialists adapt and assimilate newly found information from insurers to more effectively pursue and collect accurate payment. They need to be quick thinking, organized, and analytical. Other responsibilities include: • Research and analyze hospital contracts with insurance companies • Communicate with insurance companies to recoup revenue on the hospital's behalf • Adapt to unique hospital software and database systems • Handle details of confidential and critical nature Job Qualifications:  We provide extensive training in order to support the Reimbursement Specialist but a few key traits will benefit you immensely: • Ability to interact with customer service representatives in a persistent and professional manner • Excellent written and verbal communication skills • Strong computer skills, including MS Office (Access, Excel, Word) • Outstanding research, math, and analytical skills • Team-oriented with the ability to work independently to solve problems • Multi-project flexibility and ability to multi-task • Diligent and strong attention to detail

We are looking for someone who strives to be empathetic and passionate in their work with patients while accomplishing their objectives for the success of the business. The Call Center Representative is responsible for retaining client loyalty and referrals by consistently delivering clear, efficient and valuable support to all callers while providing communication with Adjusters and Nurse Case Managers. Responsibilities & Duties: Handling Inbound and outbound calls in a call center environment Open new cases accurately according to policy and procedures. Interact with adjusters and Physical Therapy Centers to verify new case information/missing information and request other related paperwork. Review case information/consult with Case Management to determine if new cases need to be opened or patient can be followed in existing case. Validate new case data by reviewing, correcting, deleting, or re-entering data; combining data when account information is incomplete; purging files to eliminate duplication of data. Request verification from insurance companies and other related paperwork from providers telephonically/electronically. Understanding and handling interdepartmental procedures, policies and comply with them Complete special projects or tasks as assigned by the supervisor Qualifications & Requirements: Customer service experience Bachelor’s degree strongly preferred High school diploma / GED required MS Word, Excel and Outlook experience Strong data entry skills Detail oriented Organizational skills Ability to think critically

The key areas of responsibility for this position are to provide information, suggestions, and solutions to members and prospective members using remote communication methods. Creating an exceptional member experience is the most important component of this job. A successful candidate must be able to demonstrate passion for their job and to provide excellent service to members. The representative will ensure that a prospective or existing member is presented with the features and benefits of the credit union’s products and services to help members achieve their financial goals. The representative will ensure that all interactions with members and staff are handled professionally, accurately, with high quality and performance standards, ensuring optimal Member service, integrity, and profitability. ESSENTIAL DUTIES AND RESPONSIBILITIES Key responsibilities include meeting service levels and response time objectives of phone calls, emails, and other communication methods. Specific standards adherence will be required around connecting with a caller, servicing a caller, suggesting solutions to a caller, placing a caller on hold, offering a call back, resolving difficult situations and ending a call. Provide one-to-one support through all channels of communications. (e.g. telephone, electronic mail, facsimile, web, voicemail, and other electronic/remote avenues). Ensures that all interactions with members and prospective members are handled professionally, accurately and with high quality and performance standards; ensuring optimal customer service, integrity, and profitability. Evaluate and recommend improvements to existing and future products and delivery channels. Maintains knowledge of credit union products and services, and is able to analyze a member’s profile to effectively promote products and/or services beneficial to the member and Credit Union. Required to meet monthly sales and service goals as defined by management. Provides administrative support on special assignments, non-repetitive in nature, and requiring independent thinking and judgment. Operational Oversight Provides customer service and possesses conflict resolution skills. Ability to work as a member of a team, as well as independently, to meet goals and objectives. Adheres to Customer Identification Policy (CIP), Bank Secrecy Act (BSA) and Office of Foreign Assets Control (OFAC) policies, procedures and all other relevant policies and procedures. Provides product and service information, and resolves member complaints by pinpointing problems; offers solutions, corrections, or adjustments; and follows up to ensure member satisfaction. Provides the information and education necessary to assist the member in making decisions regarding their current and possible future investment and loan needs. Provides feedback to management on critical issues, interest, and concerns of members to support on-going efforts to improve service and products. Provides support and direction for others in the department to ensure a high level of service from the perspectives of courtesy, promptness and accuracy; may be required to provide assistance in the training of new and junior members of the department. Has well-rounded knowledge of products, services, and processes; including all savings instruments, all loan and mortgage programs, and all delivery systems. BEHAVIOR STANDARDS Maintains a positive work environment always putting the member’s needs first. Member satisfaction must be your driving principle to be successful in this role.Job Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION AND EXPERIENCE : High School diploma. At least one year of call center experience in a financial institution. Excellent customer service skills required.

Age requirement: Must be 18 or older Harrison Full Time Customer Service - Various Departments Additional Comments: The grand opening of the new Harrison store will be in Spring 2020. The Harrison store will be open 6am-12am, 7 days a week. Full-time interviews will begin in April 2019 Part-time interview will begin in Summer 2019 Opportunities are for Year-Round Employment Online correspondence is important throughout the Wegmans hiring process. Please ensure that your contact information is accurate and changes are updated as they occur. Phone number: 914-539-3700 At Wegmans, our commitment to customers is simple:  Every Day You Get our Best. Customers tell us they choose Wegmans for the helpful people in our stores, help with delicious meals, and the freshest ingredients possible.  We take great pride in going above and beyond to exceed customer expectations in all areas of the store.  If you love working with others in a fast paced & dynamic environment, are passionate about food and trying new things, and would love to make a difference in a customer’s shopping experience, Wegmans is the place for you! What will I do? Exhibit enthusiasm in the exceptional products we offer Demonstrate your passion for food and share that knowledge with customers Make a difference in a customer’s day and the reason they return to the store Become part of an energetic team where you can Do What You Love every day It is because of our knowledgeable, engaging and talented people that we’re able to deliver the best possible shopping experience for our customers.  You can add value in the following Full-time Customer Service positions in these areas of the store: Perishable -Responsible for providing our customers with the freshest products and incredible knowledge-based service. You'll educate customers on great-tasting, healthy meals and offer help on how to prepare them. You could gain experience working with products in our Bakery, Deli, Floral, Meat, Cheese, Produce, or Seafood departments. Service- Service area employees typically spend most, if not all, of their time interacting with our customers. You'll have the opportunity to leave a lasting impression on our customers while processing their orders or loading purchases into their cars as a member of our Helping Hands team or just ensuring they leave happy. Service Departments include: Accounting Office, Helping Hands (parking lot attendants & outside customer service), Maintenance, Service Desk Merchandise- Responsible for providing our customers with the best ingredients needed for healthy, affordable meals. This area also offers essential complements to cooking and entertaining in our Home & Entertainment department and everyday personal care items. Additionally, you can find exciting product stocking opportunities in our Grocery, Frozen Foods Departments, Bulk, Dairy, Receiving, Pricing and Health and Wellness. Culinary -Customer Service team members in our Culinary departments work with some of our most delicious items! Employees in these departments offer meal planning tips to our customers and ensure the freshest products are prepared and available for them throughout the day; receiving it with the incredible customer service Wegmans prides itself on!   Prepared Foods Departments include: Catering, Coffee Shop, Pizza, Burger Bar, Prepared Foods Service, Dishwasher Additional Information: Days/Hours Requirement: Full Time applicants are required to have an open availability Sunday-Saturday, between the primary operating hours of 6am-12am, unless specified for a position/department. Full Time employees work a minimum of 40 hours/week, in 8-hour intervals including evenings and weekends to meet business needs. Weekend availability is required. All applications will be screened and only applicants whose qualifications most closely match the job requirements will receive an interview.  If you might be a match for a position, we will contact you with additional information regarding the interview process. If your application and qualifications do not match the job requirements, you will be notified through email. Employment at Wegmans may be contingent upon applicants passing a drug screen In order to receive proper training prior to the store opening, employees are required to commute to other Wegmans stores within New Jersey. Travel is required (and should be expected) for each shift an employee is scheduled to work prior to the store opening.

Age requirement:  Must be 18 or older Harrison Hourly Entry Level Management – Various Departments Additional Comments: The grand opening of the new Harrison store will be in Spring 2020. The Harrison store will be open 6am-12am, 7 days a week. Full-time interviews will begin in April 2019 Part-time interview will begin in Summer 2019 Opportunities are for Year-Round Employment Online correspondence is important throughout the Wegmans hiring process. Please ensure that your contact information is accurate and changes are updated as they occur. Interview Location 1133 Westchester Ave Suite N222 White Plains, New York 10604 Phone number: 914-539-3700 At Wegmans, we believe our employees need opportunities and support to grow in their careers with us.  You’ll join a dynamic retail environment that’s growing, with new opportunities available every day to enhance your skill set.  As a Team Leader, you will receive the support and training you need to become an effective leader in our stores and learn everything about working in an energetic, innovative food company.  You’ll gain a deep understanding of our values, business measures and standards, and operations through one-on-one mentoring, exposure to leadership, and participation in developmental events.  Within the store, you will have many opportunities to bring your skills to the team with team leader opportunities available in in various areas, including Service, Merchandising, Perishable and Culinary departments. Team Leader: What will I do? Manage employee performance by providing resources, training, feedback and development opportunities Provide incredible customer service to customers and employees alike Help to problem solve operational challenges while maintaining open two-way communication with managers Coordinate activities, prioritize tasks and ensure the operation runs efficiently for your team Required Qualifications 1 or more years of work experience or a college degree Preferred Qualifications Computer Skills Experience leading a team As a Service Team Leader, you will experience: Opportunity to learn about different departments throughout the store Strengthen skills and knowledge through one-on-one mentoring Be part of a growing company Provide incredible service to our customers and supervise a team Manage the entire store during evening operations  Please note: Service Team Leaders are unique in that they are given the responsibility of managing the entire store at various times. Our existing stores experience busy sales patterns on the weekends. STLs also work a variety of shifts, hours, and days each week, and are typically scheduled a minimum of 2 – 3 nights per week until approximately 12:30am. Additional Information: Full Time applicants are required to have an open availability Sunday-Saturday, between the primary operating hours of 6am-12am, unless specified for a position/department. Full Time employees work a minimum of 40 hours/week, in 8-hour intervals including evenings and weekends to meet business needs. Weekend availability is required. All applications will be screened and only applicants whose qualifications most closely match the job requirements will receive an interview. If you might be a match for a position, we will contact you with additional information regarding the interview process. If your application and qualifications do not match the job requirements, you will be notified through email. Employment at Wegmans may be contingent upon applicants passing a drug screen In order to receive proper training prior to the store opening, employees are required to commute to other Wegmans stores within New Jersey. Travel is required (and should be expected) for each shift an employee is sched

Age requirement: Must be 18 or older Harrison Full Time Cook    Additional Comments: The grand opening of the new Harrison store will be in Spring 2020. The Harrison store will be open 6am-12am, 7 days a week. Full-time interviews will begin in April 2019 Part-time interview will begin in Summer 2019 Opportunities are for Year-Round Employment Online correspondence is important throughout the Wegmans hiring process. Please ensure that your contact information is accurate and changes are updated as they occur. Interview Location 1133 Westchester Ave Suite N222 White Plains, New York 10604 Phone number: 914-539-3700 As part of our culinary team, you’d be working for a company that’s been on the prestigious “Fortune 100 Best Companies to Work For®” list for 20 years in a row.  You’ll work side-by-side with experienced chefs making a wide variety of delicious, fresh and award-winning dishes that meet the needs of busy families and hungry people in the communities we serve. From our prepared food sections to one of our concept restaurants, you’ll make the food that makes a difference in our customers’ lives. We know your growth as a culinarian is important. At Wegmans, you’ll be able to expand on your current skills.  You’ll have the opportunity to work side-by-side with some of the best culinarians in the industry, while working in an environment where the store is your pantry and your creativity can come to life. In addition to opportunities for professional growth, you’ll have support. From flexible scheduling to great benefits, you’ll be able to do the work you love while living the life you want. Be part of an amazing team. Join our culinary family! Prep Cook What will I do? •  Work to ensure incredible service is provided to guests by effectively handling a variety of tasks including consistently preparing ingredients to be used by the culinary team as well as creating high quality meals •  Follow proper recipes, knife skills and cooking techniques when prepping ingredients and preparing a variety of menu items to produce a consistent outcome •  Effectively multitask and balance prep work while ensuring guests meals are prepared in a timely manner with the highest standards of quality maintained •  Potential related experiences: Line cook, Prep cook, Grill cook, Station cook, Short-order cook, Fry cook, Pantry cook Required Qualifications n/a Preferred Qualifications Experience working as a Prep Cook (Cook III) or pantry cook/ apprentice cook Food preparation experience Line Cook: What will I do? •  Work to ensure incredible service is provided to guests by effectively handling a variety of tasks including consistently preparing ingredients to be used by the culinary team as well as creating high quality meals •  Follow proper recipes, knife skills and cooking techniques when prepping ingredients and preparing a variety of menu items to produce a consistent outcome •  Effectively multitask and balance prep work while ensuring guests meals are prepared in a timely manner with the highest standards of quality maintained •  Potential related experiences: Line cook, Prep cook, Grill cook, Station cook, Short-order cook, Fry cook, Pantry cook Required Qualifications 1 or more years’ experience working in a production kitchen Experience with prep work and a la carte cooking   Preferred Qualifications Associate’s or Bachelor’s in Culinary Arts Food preparation experience Prep Cook/Pantry/Apprentice Experience Lead Cook: What will I do? Assist the Sous Chef in running the kitchen and managing employees, overseeing the operations in the absence of the Sous Chef Follow recipes and proper cooking techniques to ensure products are consistently prepared to showcase our high standards and giving our guests a meal they can’t find elsewhere Educate customers and employees on products, share knowledge to offer complete meal solutions and suggest ways for them to prepared meal items incorporating items from different departments. Manage employee performance by providing resources, training, feedback and development opportunities Required Qualifications 2 or more years’ experience as a line cook Demonstrated experience managing others Experience working on multiple kitchen stations   Preferred Qualifications Associates or Bachelor’s Degree in Culinary Arts Experience working in an upscale restaurant, hotel, country club, conference center, and/or casino, etc. Additional Information: Days/Hours Requirement: Full Time applicants are required to have an open availability Sunday through Saturday, between the primary operating hours of 6am–12am. Full time employees work a minimum of 40 hours/week, in 8–hour intervals including evenings and weekends to meet business needs. Weekend availability is required. All applications will be screened and only applicants whose qualifications most closely match the job requirements will receive an interview. If you might be a match for a position, we will contact you with additional information regarding the interview process. If your application and qualifications do not match the job requirements, you will be notified through email. Employment at Wegmans may be contingent upon applicants passing a drug screen In order to receive proper training prior to the store opening, employees are required to commute to other Wegmans stores within New Jersey. Travel is required (and should be expected) for each shift an employee is scheduled to work prior to the store opening. 

Age requirement: Must be 18 or older Harrison Part Time Baker    Additional Comments: The grand opening of the new Harrison store will be in Spring 2020. The Harrison store will be open 6am-12am, 7 days a week. Full-time interviews will begin in April 2019 Part-time interview will begin in Summer 2019 Opportunities are for Year-Round Employment Online correspondence is important throughout the Wegmans hiring process. Please ensure that your contact information is accurate and changes are updated as they occur. Interview Location 1133 Westchester Ave Suite N222 White Plains, New York 10604 Phone number: 914-539-3700 As a baker, you’ll work with a team to ensure the freshest bakery items are available for our customers every day. If you have a passion for baking and enjoy working in a fast-paced environment, then this could be the role for you! What will I do? Provide a high-quality product to our customers Approach, educate and offer meal solutions to our customers Work in an accurate and timely manner Additional Information: Days/Hours requirements: part-time employees may work up to 30 hours/week, with shifts ranging between 4 and 8 hours at a time based on department needs. Weekly hours and specific shifts are not guaranteed and we do not offer set schedules. The most successful applicants offer an availability spanning several hours at a time, on multiple days/week. Specific days/hours of work vary by position/department and will generally include weekends. Wegmans stores do not hire seasonal employees. All applications will be screened and only those applicants whose qualifications most closely match the job requirements will receive an interview. If your application and qualifications do not match the job requirements, you will be notified through email. In order to receive proper training prior to the store opening, employees may be required to commute to other Wegmans stores within New Jersey. Travel may be required (and should be expected) prior to the store opening.

Objectives: The Assistant Solution Manager provides assistance to Solution Managers and our clients. Responsibilities include but are not limited to assisting with the development of set-up guides, implementation guides and benefit guides; putting together enrollment kits and benefit guides; and providing technical support on how to use Benefitfirst to our clients via our Benefits Helpline. Assistant Solution Managers add a layer of efficiency to the new business and renewal process and provide excellent customer service through timely and accurate completion of all job responsibilities. Major Responsibilities: - Provide support to Solution Managers - Display a sense of urgency for monitoring the new business and renewal timelines - Process new hires in Benefitfirst - Process EOIs and EOI status updates - Open and distribute mail - Process error reports - Conduct BCBS quarterly audits - Conduct individual bill audits - Create election forms from Benefitfirst - Process life age reductions - Maintain payroll files - Audit files - Perform other duties as assigned Skills: - Ability to meet crucial deadlines - Working knowledge of Word, Excel and PowerPoint - Ability to prioritize and work effectively on multiple tasks in a fast-paced environment - Ability to consistently process increasing volumes of accurate transactions - Strong organization, self-motivation and ability to work independently. - Ability to interact effectively with others at all levels both within and outside the agency - High ethical standards and the desire to maintain agency confidentiality - Strong, cross-functional team player that works within, and in support of, a team environment where exceeding client expectations is a priority - Demonstrated automation and computer skills in a networked Windows environment Working Conditions and Physical Requirements: - Normal office environment - Prolonged computer work daily - Some lifting may be required to move equipment, files and supplies Education and Experience: - College degree preferred or high school diploma and equivalent work experience in human resources, employee benefits administration, L&H insurance or payroll administration - Licensed in LAH a plus

As a Management Trainee, you’ll start learning our business from day one while based out of one of our neighborhood branches. You will be entrusted to serve as both the face of Enterprise to customers and partners and the behind-the-scenes operational expert. In our structured program, you will master the knowledge and skills you need to eventually run your own branch, cultivate new business and develop your team.   In our hands-on learning environment, you will receive the guidance, mentoring, and support you need to be successful. You will also get out into the community and establish the relationships essential to building your own business.   We’ll teach you how to excel at customer service, sales and marketing, finance, and operations. And you’ll learn what it means to always put our customers first. Ours is a culture of friendly competition, which is critical to growing our business — and your success.

Leave of Absence (LOA) Coordinator CLAIM YOUR FUTURE AS A GREAT PERFORMER! Providing both satisfying and challenging work along with a highly professional and friendly work atmosphere, Sedgwick has a strong commitment to its colleagues and its clients. If you are seeking a place where you can do great things for those whose lives you touch while maximizing your own career possibilities, Sedgwick is the place for you. As the largest and most innovative Third Party Administrator in the claims industry and the first and only TPA to receive both recognition as the Best TPA in America and the coveted Employer of Choice designation, we invite you to come be a part of our team and, "Claim Your Future." PRIMARY PURPOSE: To analyze reported  Family Medical Leave (FMLA) requests; to make determinations based on state and federal regulations; and to ensure that on-going claim management is within company service standards and industry best practices.   ESSENTIAL FUNCTIONS and RESPONSIBILITIES Establishes FMLA claims; tracks and codes documentation in accordance with internal workflow processes. Analyzes FMLA claims to determine eligibility and certification in compliance with state and federal regulations. Identifies action plan; determines benefits due; and makes timely case decisions based on service expectations as established by the client. Communicates decisions and on-going expectations with claimants and clients. Maintains professional client relationships. ADDITIONAL FUNCTIONS and RESPONSIBILITIES Performs other duties as assigned. Supports the organization's quality program(s). QUALIFICATIONS Education & Licensing High school diploma or GED required. College degree and/or college courses preferred.   Experience Two (2) years of administrative/general office experience  or equivalent combination of education and experience required. Disability management and/or FMLA administration experience preferred.   Skills & Knowledge Knowledge of state and federal FMLA regulations Knowledge of medical disability management Excellent oral and written communication, including presentation skills PC literate, including Microsoft Office products Analytical and interpretive skills Strong organizational skills Excellent interpersonal skills Ability to work in a team environment Ability to meet or exceed Performance Competencies WORK ENVIRONMENT When applicable and appropriate, consideration will be given to reasonable accommodations. Mental: Clear and conceptual thinking ability; excellent judgment and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines Physical: Computer keyboarding, travel as required Auditory/Visual: Hearing, vision and talking The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances.  Management retains the discretion to add or to change the duties of the position at any time.   Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace

Disability Representative CLAIM YOUR FUTURE AS A GREAT PERFORMER! Providing both satisfying and challenging work along with a highly professional and friendly work atmosphere, Sedgwick has a strong commitment to its colleagues and its clients. If you are seeking a place where you can do great things for those whose lives you touch while maximizing your own career possibilities, Sedgwick is the place for you. As the largest and most innovative Third Party Administrator in the claims industry and the first and only TPA to receive both recognition as the Best TPA in America and the coveted Employer of Choice designation, we invite you to come be a part of our team and, "Claim Your Future." PRIMARY PURPOSE : To process claims and determine benefits due pursuant to a disability plan; to make timely payments and adjustments for workers compensation, Social Security Disability Income (SSDI), and other disability offsets; and to ensure the ongoing processing of claims.   ESSENTIAL FUNCTIONS and RESPONSIBILITIES Makes claim determinations to approve non-complex disability claims or makes a recommendation to team lead to deny claims based on the disability plan. Determines benefits due, makes timely claims payments and adjustments for workers compensation, Social Security Disability Income (SSDI), and other disability offsets. Informs claimants of documentation required to process claims, required time frames, payment information and claims status either by phone, written correspondence and/or claims system. Refers cases as appropriate to team lead; maintains professional client relationships. ADDITIONAL FUNCTIONS and RESPONSIBILITIES Performs other duties as assigned. Supports the organization's quality program(s). QUALIFICATIONS Education & Licensing High school diploma or GED required. College preferred.   Experience Two (2) years of related experience or equivalent combination of education and experience required to include one (1) year general office experience. One (1) year of  benefits or claims management experience preferred.   Skills & Knowledge   Excellent oral and written communication Excellent oral and written communication PC literate, including Microsoft Office products Analytical and interpretive skills Strong organizational skills Ability to work in a team environment Good negotiation skills Ability to meet or exceed Performance Competencies WORK ENVIRONMENT When applicable and appropriate, consideration will be given to reasonable accommodations. Mental:  Clear and conceptual thinking ability; excellent judgment and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines   Physical:  Computer keyboarding, travel as required   Auditory/Visual:  Hearing, vision and talking NOTE:  Credit security clearance, confirmed via a background credit check, is required for this position.   The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.     Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace  

Claims Assistant CLAIM YOUR FUTURE AS A GREAT PERFORMER! Providing both satisfying and challenging work along with a highly professional and friendly work atmosphere, Sedgwick has a strong commitment to its colleagues and its clients. If you are seeking a place where you can do great things for those whose lives you touch while maximizing your own career possibilities, Sedgwick is the place for you. As the largest and most innovative Third Party Administrator in the claims industry and the first and only TPA to receive both recognition as the Best TPA in America and the coveted Employer of Choice designation, we invite you to come be a part of our team and, "Claim Your Future." PRIMARY PURPOSE: To provide support to the claims staff and to perform other office tasks depending on the client program.   ESSENTIAL FUNCTIONS and RESPONSIBILITIES Sets up and enters new claims into claims management system. Inputs and reviews notes/diaries in claims management system as instructed. Processes payments. Processes mail; handles filing, faxing and photocopying. Reviews, prepares, creates, and/or sends letters, reports, and forms. Answers and initiates telephone calls, sets up medical appointments, and may provide customer service as required. Other activities/projects as assigned including the preparation and distribution of computer reports. ADDITIONAL FUNCTIONS and RESPONSIBILITIES Performs other duties as assigned. Supports the organization's quality program(s). QUALIFICATIONS   Education & Licensing High school diploma or GED required.   Experience Six (6) months of clerical or customer service experience or equivalent combination of education and experience required.   Skills & Knowledge Excellent oral and written communication PC literate, including Microsoft Office products Strong organizational skills Ability to work in a team environment Ability to meet or exceed Performance Competencies WORK ENVIRONMENT When applicable and appropriate, consideration will be given to reasonable accommodations. Mental: Clear and conceptual thinking ability; excellent judgment and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines Physical: Computer keyboarding, travel as required Auditory/Visual: Hearing, vision and talking NOTE: Credit security clearance, confirmed via a background credit check, is required for this position.   The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.   Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace

Customer Service Representative CLAIM YOUR FUTURE AS A GREAT PERFORMER! Training will be provided during the first 4 weeks of employment. This is an excellent opportunity to break into a career within the insurance claims industry. Training Schedule: Monday - Friday from 8:30 AM to 5:00 PM EST   Work Schedule Available: (after training) Monday - Friday from 11:30 AM to 8:00 PM EST   PRIMARY PURPOSE : To provide excellent service to callers regarding claims for multiple lines of business; to expedite the claims application process and provide detailed claim notes on all calls; to resolve issues with one call/one person response; and to direct calls to appropriate escalation path as needed. ESSENTIAL FUNCTIONS and RESPONSIBILITIES Acts as primary liaison with callers; follows client specifications in assisting with questions and solving problems related to the claims application and servicing processes. Educates and informs the customer multiple communication channels about documentation required to process a claim, required time frames, payment information, and claim status. Educates claimants/callers on client requirements and benefit plans documenting all required details of the call in a concise professional manner. Enters verbal and written application information that meets both the internal and external customer's requirements accurately into the claims management system. Assigns new claims to the appropriate claims handler. Directs customer calls to the appropriate contact at multiple locations or escalates to Service Center Specialist/management as needed. ADDITIONAL FUNCTIONS and RESPONSIBILITIES Performs other duties as assigned. Supports the organization's quality program(s). QUALIFICATIONS Education & Licensing High school diploma or GED required. College courses preferred Experience One (1) year customer service experience or equivalent combination of education and experience required. Inbound call center experience preferred. Skills & Knowledge Knowledge of medical terminology Understanding of claims management Excellent oral and written communication skills PC literate, including Microsoft Office products Strong organizational skills Good interpersonal skills Ability to multi task in fast paced environment Ability to support multiple clients across communication channels and utilize multiple systems simultaneously Ability to work in a team environment and/or independently Ability to meet or exceed Performance Competencies WORK ENVIRONMENT When applicable and appropriate, consideration will be given to reasonable accommodations. Mental : Clear and conceptual thinking ability; excellent judgment and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines Physical: Computer keyboarding, travel as required Auditory/Visual: Hearing, vision and talking The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time. Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace

Qualifications: Four year college degree from an accredited institution, preferably in a business related field Solid proficiency in Word & Excel Strong analytical, organizational, & communication skills Ability to handle multiple tasks in a fast-paced environment   Physical Environmental Factors:        Office environment with computer and telephone   Purpose and Objective: Provide the best possible customer service support for Pictsweet's marketing program by processing, editing, and monitoring customer orders, inquiries and requests.   Essential functions: Receive, process, edit and monitor customer orders received via EDI, fax or phone. Responsible for VMI - Analyze customer inventory and create replenishment orders in accordance with customer inventory and service guidelines. Ensure highest possible service is maintained for our customers. Solve customer service problems. Communicate efficiently with appropriate company personnel, brokers, customers and distribution warehouses regarding customer service issues. Consistently monitor customer requirements and focus on reducing exposure to deductions or penalties Edit and mail invoices. Ensure timely processing of order corrections to expedite billing process. Prepare, enter into system, and edit military delivery tickets to include breakdown of military and distributor invoices. Maintain file on customer purchase orders and invoices. Communicate outgoing orders to distribution warehouse and to brokers.

Why is Turn 14 Distribution Hiring? Turn 14 Distribution is a leading wholesale distributor of performance auto parts.  We are on an exciting path of immense growth, so we need to add a driven customer service representative to our team who's passionate about performance automotive! Our customer service representatives assist our customers with shipping requests, order statuses, quotes, and a range of other requests related to our products. In this role, you'll be using your car knowledge and exceptional customer service skills to keep our customers happy! Who's an Ideal Applicant? Thrives in an energetic, fast-paced environment Passionate about providing remarkable customer service Loves working with details and staying organized Cares and wants to be the best at their job Wants to drive their own road to success What about Growth Opportunities? Turn 14 Distribution promotes from within, as we want our leaders to have a complete understanding of how our company is successful. Employees who are driven, outstanding, and care about doing a great job every day will be successful here. What do I Need to be Successful? At least 2 years of customer-service oriented experience Performance automotive knowledge or automotive service experience Outstanding professionalism, communication, and decision-making skills Understanding of goods issued, goods receipts, quarantines and credit memos High School Diploma or equivalent What does Turn 14 Distribution Offer? Competitive Pay Structure Company-Sponsored Insurance: Medical, Dental, Flexible Spending Accounts, and Dependent Care Accounts Paid Time Off and Paid Holidays 401(K) Match Company Sponsored Events Free Track Days Subsidized Part Purchasing Program

South Carolina Federal Credit Union is currently seeking a Financial Sales Representative to join our team of outstanding professionals in Columbia, SC .   Duties include but are not limited to: Consistently meet or exceed sales/performance goal and operational standards. Maintain an active prospect list and professionally correspond with members or potential members to identify their financial needs and to build long-term relationships. Maintain effective sales skills and in-depth product and service knowledge in order to offer products and services that best fit the members' needs. Navigate multiple systems to professionally perform sale task in person and by telephone/email with a high degree of accuracy and speed in a high-volume, fast-paced financial center environment. Sales task include, but are not limited to, opening a variety of accounts, loan applications, and other products and services offered by the credit union, as well as conducting other sales related task. Refer business, mortgage, insurance, and investment products and services. Properly verify members' identification and ensure confidentiality of members' information. Actively participate in training activities, coaching sessions, and meetings. Support and promote teamwork among all areas of the credit union. All other duties and responsibilities as assigned. Minimum requirements include: A minimum of one year of similar or related experience selling products and/or services with a proven record of achieving or exceeding sales goals. Possess excellent verbal and written communication skills in order to communicate effectively with members and employees in person and by telephone/email. Demonstrated ability to successfully perform duties with a high degree of accuracy and speed in a high-volume, fast-paced environment. Demonstrated ability to generate new business by outbound calling and reaching out to the local community. Demonstrated ability to engage in relationship building discussions. Demonstrated ability to identify and anticipate members' needs and sell products and services. Possess problem solving and decision-making skills. Good interpersonal skills and the ability to work well with others. Solid time management and organizational skills. Basic proficiency in Windows based programs. Intermediate mathematical skills performing calculations involving adding, subtracting, multiplying, and dividing. Possess a High School Diploma or equivalent (GED)     NOTE: Relevant military experience is considered for veterans and transitioning service men and women. Equal Opportunity Employer

South Carolina Federal Credit Union is currently seeking a Peak-Time Financial Service Representative to join our team of outstanding professionals in West Ashley. This is a Peak-Time position on Mondays and Fridays only. Estimated 16-19 hours per week.   Duties include but are not limited to:   Navigate multiple systems to professionally perform intermediary service task in person with a high degree of accuracy and speed in a high-volume, fast-paced financial center environment. Service task include, but are not limited to, processing monetary/non-monetary transactions and balancing drawer, as well as conducting other service related task. Professionally correspond with members and provide superior member service. Meet or exceed established performance goals and operational standards. Engage in relationship building discussions with members to identify financial needs. Maintain in-depth product and service knowledge in order to refer products and services that best fit the members' needs. Assist members with various online products and services offered. Properly verify members' identification and ensure confidentiality of members' information. Promote and adhere to rules, regulations, policies, procedures and guidelines pertaining to duties and responsibilities of respective area(s). Actively participate in training activities, coaching sessions, and meetings. Support and promote teamwork among all areas of the credit union. All other duties and responsibilities as assigned.   Minimum requirements include:   A minimum of one year of similar or related cash handling experience within a customer/member service environment. Excellent verbal and written communication skills Ability to successfully perform duties with a high degree of accuracy and speed in a high-volume, fast-paced environment. Demonstrated ability to identify members' needs and refer products and services. Possess interpersonal skills and the ability to work well with others. Strong time management and organizational skills. Basic proficiency in Windows based programs. Intermediate mathematical skills performing calculations involving adding, subtracting, multiplying, and dividing. High school diploma or equivalent (GED).   NOTE: Relevant military experience is considered for veterans and transitioning service men and women.   Equal Opportunity Employer

South Carolina Federal Credit Union , is currently seeking a Financial Sales Representative to join our team of outstanding professionals in Spartanburg, SC . Duties include but are not limited to: Consistently meet or exceed sales/performance goal and operational standards. Maintain an active prospect list and professionally correspond with members or potential members to identify their financial needs and to build long-term relationships. Maintain effective sales skills and in-depth product and service knowledge in order to offer products and services that best fit the members’ needs. Navigate multiple systems to professionally perform sales tasks in person and by telephone/email with a high degree of accuracy and speed in a high-volume, fast-paced financial center environment. Refer business, mortgage, insurance, and investment products and services. Support and promote teamwork among all areas of the credit union.   Minimum requirements include: One year similar or related experience selling products and/or services with a proven track record of exceeding sales goals. Possess excellent verbal and written communication skills in order to communicate effectively with members and employees in person and by telephone/email. Demonstrated ability to successfully perform duties with a high degree of accuracy and speed in a high-volume, fast-paced environment. Demonstrated ability to generate new business by outbound calling and reaching out to the local community. Demonstrated ability to engage in relationship building discussions. High School Diploma or equivalent. Equal Opportunity Employer