22 Consultant jobs

ERPi is currently seeking a fulltime Change Management Specialist to provide onsite support at our Washington, DC site. ERPi’s Change Management Specialist will serve as the subject matter expert responsible for assisting Federal agencies with the proactive management of change within their organizations to achieve business, workflow and budgetary objectives in a fiscally constrained environment. The Change Management Specialist will assess current business processes and systems, organizational structure, and job roles and responsibilities through the lens of organizational missions and priorities and recommend change management strategies to enhance efficiencies, improve synchronization of operations, eliminate waste, improve quality control and conserve resources. The Change Management Specialist will prepare and recommend internal and external change management related communications strategies to overcome organizational resistance to change and drive faster adoption of approved plans. The Change Management Specialist will provide coaching support to organizational leaders as change sponsors to enable the effective management of change throughout the organizations and will assist organizational front-line supervisors with the integration of change plans into operations. Responsibilities • 8+ years of directly relevant change management experience in the Federal sector • Experience providing subject matter expertise to multiple projects • Experience reporting directly to corporate leadership and Federal Government Executives • Superior written and oral communications skills • Proven problem solving and team building skills • Excellent active listening skills • Bachelor’s degree in Business • Prosci Certification   Desired Skills and Experience: • Project Management Professional (PMP) Certification. • Association of Change Management Professionals (ACMP) Certification • Master’s degree in Business  

ERPi is currently seeking a full-time Business Analyst to provide service at our Washington, DC site. ERPi has been awarded a contract with the Department of Veterans Affairs (VA) to provide Business Architect and Analyst (BAs) support in a highly collaborative, multi-contractor environment.  The Multi-Channel Technologies (MCT) program was established to provide on-demand access to comprehensive VA services and benefits in a consistent, user-centric manner through a multi-channel virtual self-service and call center processing framework. This framework is aimed at enabling clients to find uniform information about VA’s benefits and services regardless of the access channel used to complete their transactions with VA. It allows for quick identification of Veterans without having to repeat information and will allow Veterans seamless access to multiple VA service lines.   MCT supports enterprise programs and applications to include VA Call Centers, VA Contact Centers, CRM Enterprise Platform Support systems and integrations, Knowledge Management (KM), Telephony implementations and enhancements, Interactive Voice Recognition (IVR), and self-service capabilities. The BA will partner with the MCT enterprise program leadership and key stakeholders across the department to lead and manage enterprise contact center modernization and transformation.  The BA will bring relevant experiences, preferably from the Healthcare vertical, that comes with providing proven business analyst support for major call/contact centers that utilize enterprise solutions for CRM, KM, workforce management, and other solutions.   The BA will be a part of a larger project team that will provide direct support to the VA business customer.  The BA performs tasks to include structuring the enterprise in terms of its governance structure, business processes, and business information; aligning strategic goals and objectives with decisions regarding products and services, partners and suppliers, organization, capabilities, and key business and IT initiatives.  The BA will lay the groundwork for initial projects by leveraging industry best practices for business analysis and architecture that will guide the VA business customer throughout the software development lifecycle (SDLC) and the department’s larger modernization and transformational goals.   Specific tasks may include:   Facilitation and elicitation of business requirements and the documentation of those requirements in designated formats Capture of the strategic and tactical enterprise business requirements that provide traceability through the organization and are mapped to metrics that provide ongoing governance Define the set of strategic, core and support processes that transcend functional and organizational boundaries Identify and engage external entities such as customers, suppliers, and external systems that interact with the business and describe which people, resources and controls are involved in the processes Capture and document the relationships among roles, capabilities and business units, the decomposition of those business units into subunits, and the internal or external management of those units Ensure requirements are properly loaded and managed in Rational Tools to ensure  traceability Develop multi-year roadmap(s) depicting customer strategies, major project milestones, master data management, future system selections, etc. We are looking for a Business Analyst with more than 6 years of proven BA expertise and experience in support of large scale IT transformation projects, providing strategic and advisory consulting services at the executive, operating and field level, preferably in the healthcare vertical and in call/contact center environments.  The right candidate brings extensive knowledge of requirements for contact center solutions in a complex and integrated environment to include customer relationship management (CRM), knowledge management (KM), and workforce management (WFM).  This candidate will be a strong and self-sufficient member of our team and should apply best practices and standards and be a role model for other BAs on the team.  The ideal candidate also has experience with defining data taxonomy and writing requirements to the data warehouse.  Required skills and experiences include: Bachelor’s Degree and no less than 6 years of BA experience in support of large scale IT transformation projects is required Strong knowledge and experience with Microsoft Dynamics CRM application is required Experienced with telecommunications, call/contact centers and Customer Relationship Management (CRM) solutions is required Proven experience developing business requirements for enterprise call/contact center environments, and solutions to include CRM, KM, and WFM is required Experienced building and validating multiple workflow and process diagrams, defining routing of cases, escalating cases according to Service Level Agreement (SLA) guidelines, closing cases, defining notifications, integrations, text analytics, and dashboards and reports for each user group Experienced writing business requirements for Agile projects, to include Epics, Sub-Epics and User Stories Experienced leading requirements planning, facilitation, and decomposition Experienced developing business process models and workflow diagram. Experienced diagramming and analyzing current (as-is) state of a business operation, and developing a future template (to-be) business process model Demonstrated analytical skills Excellent communication and presentation skills (oral and written) Ability to successfully work on multiple projects concurrently (e.g. prioritize work as needed, work with multiple teams and stakeholder groups, etc.) Ability to ensure strong quality control of their work Ability to obtain a Public Trust clearance   Desired Skills and Experience: Experienced supporting data projects that impact customer experience (data migrations, data mapping, data/metrics consolidation, etc.) that are found in phone systems, phone carriers, IVR systems, case management tools and call center tools Experienced with IBM Rational ClearQuest and the IBM Rational Toolset is highly desired Experienced supporting VA and other federal agencies Experience supporting Lean Six Sigma (LSS) projects and Data Analytics is a plus

ERPi is currently seeking a full-time Healthcare Consultant III (Mid) to provide onsite support at our Fairfax, VA site.    ERPi is seeking a Healthcare Consultant III with a bachelor’s degree and 4-7 years of professional experience to join a high performing team that supports clients in federal health care in program and project management, studies and analysis, performance improvement, process redesign, communications, and change implementation. The Healthcare Consultant III will, under the supervision of the project leader and senior consultants, support the following activities: Supporting client directors/managers with high-level, cross-functional focus and assistance. Routine activities include tracking/monitoring and frequent status updates and advisories on task/project accomplishment, suspense tracking, and the preparation/delivery of high quality, senior executive-level decision support tools and professionally written staff products in a wide variety of forms (e.g., memorandum, executive summaries, information papers, fact sheets, etc.) that convey information and articulate/represent client positions. Apply expert professional-level analytical and problem-solving skills to problem management requirements and professional-level skills in effective communicating with senior executive level and other senior Government/private sector personnel, both within and outside of the organization, to address difficult/controversial policy/program matters and identify resolutions to complex issues.  Evaluate analytical results and develop new and adapted analytical techniques as may be required/appropriate to best accomplish program management tasks. Manage, coordinate, facilitate, oversee, and track and assist in guiding the progress of multiple projects and activities with varying timelines and due dates.  Ensure directors/managers meet project milestones and due dates on schedule and within established guidelines and allocated resources. Accomplish a variety of special projects, covering a broad range of mission activities, as directed.  These projects typically address high-priority issues that are sensitive in nature and have short deadlines and may include the development of operational guidance and executive briefings and information summaries. Accomplish/assist with the preparation of briefings, studies and reports for presentation to senior executive level and other senior client officials, to include high-level working groups and meetings of senior officials. Analyze complex issue papers/packages and briefings proposed for presentation to senior leadership and develop summaries of overview and key management information for senior leaders/managers. Provide management analysis support for client projects and issues, including development, review, and analysis of organizational and staffing structures, office goals and objectives, policies and procedures, and office automation information and management requirements. Perform performance analysis and process improvement using industry best practice methodologies and tools, to include Lean Six Sigma. Support the development and dissemination of communication products to client stakeholder groups, to include development of briefing presentations, social media postings, and other media. Review and analyze reports involving workload data, performance metrics, and other statistical information for content, completeness, and timeliness, and develop executive summaries of key information. Review, analyze, edit and ensure full coordination of directive/procedural guidance and various other documents drafted/proposed, such as policy memorandum, administrative instructions, operating procedures, and memorandum of agreement/understanding. Research and prepare staff papers and other documents, such as memorandum, charters, procedures, information and decision papers, spreadsheets, and briefs as required/requested.  Incorporate technical information into draft correspondence as appropriate. This role requires a combination of strong problem solving and analytical skills, strong organization and prioritization skills, ability to work in a dynamic, results-driven environment, ability to build and manage client relationships at all levels, ability to think strategically to effectively assess clients’ situation and assemble solutions to meet needs, and excellent written, verbal and presentation skills Responsibilities 4-7 years of experience Bachelors degree or higher in a relevant discipline Strong problem solving and analytical skills Able to analyze quantitative and qualitative data Strong verbal and written communication skills, including reports and presentations Strong organization and prioritization skills Ability to work in a dynamic, collaborative and results-driven environment Ability to build and manage client relationships at all levels Ability to think strategically to effectively assess clients’ situation and assemble solutions to meet needs Must be a US Citizen or Green-Card Holder in-order to obtain Public Trust Clearance Must be local to DC area to be considered   Additional Skills Desired Knowledge of healthcare policy and practice  

Fueling Softchoice’s growth and your own Imagine someone handed you the keys to a business and a recipe for success, and said: “Go for it!” If that’s the kind of thing that gets you pumped, we want you to apply to be our newest Territory Sales Representative (TSR)! Breaking into sales, the best way possible Our TSR’s are the growth-engines of Softchoice — acquiring more than half of new targets in the years ahead. Working with us, you are responsible for prospecting, cold calling new contacts, and growing and diversifying your territory. We're counting on you to seize this chance to smash quotas, conquer milestones and help us achieve our vision, as you pursue your own. Challenging customers to do more Our most successful TSR’s know there’s value in challenging customers to break out of their comfort zone. You will proactively learn about customer objectives and challenges, developing a deep understanding of their business and spotting new opportunities. With those insights, you lead new conversations and tailor compelling messaging to deliver continually added value. Un-matched mentorship and growth Softchoice’s award-winning Sales Training Program and Leadership Team offers mentorship from the best professionals in the industry, giving you regular one-on-one coaching and feedback. This 12-week Sales Academy (mandatory, but incredible) – provides the tools you need to deliver Softchoice’s market-winning services, strategies, and messages to North America. As an ideal candidate, you are: Able to support your customer’s needs, while consistently delivering added-value and pursuing new business Analytical and strategic, finding unique approaches to hitting your plan Intent on learning about the ever-changing world of enterprise technology Full of confidence and business acumen, with exceptional written, verbal and presentation skills Not afraid to break ground on new relationships and skillfully overcome challenges with customers and team members An effective, metric-driven sales person with a proven track record of success You will also have 1 to 3 years of sales or retail experience and post-secondary education (University preferred). How Do We Hire Great People? We believe in matching the right people for the right role. Once you’ve applied for a position, our team of Talent Advisors will review your resume and application against all open roles at Softchoice. We also keep in mind any future or upcoming roles you may be a fit for. As part of our selection, onboarding and development process, we utilize tools to help us better match candidates with our roles. If we see a match with your skills and our open roles, we will reach out to you to schedule time to talk so that we can learn more about you and you can learn about us. Only those candidates selected for further consideration will be contacted directly. However, we will retain your application on file and would be pleased to contact you if further opportunities arise. Still not sure this is the next step in your career? Here are more reasons you will love working here: Benefits package starting on Day 1 for you and your family Frequently listed as a top workplace and employer in Canada and the USA A focus on meaningful work that drives professional development Being part of a winning, high-performance team Two paid volunteer days and one paid moving day a year Helping change the world with our staff-run charity Softchoice Cares An exciting workplace culture, including dog-friendly offices and monthly beer carts

Slalom is a purpose-driven consulting firm that helps companies solve business problems and build for the future, with solutions spanning business advisory, customer experience, technology, and analytics. We partner with companies to push the boundaries of what’s possible—together. Founded in 2001 and headquartered in Seattle, WA, Slalom has organically grown to nearly 7,000 employees. We were named one of Fortune’s 100 Best Companies to Work For in 2016 and are regularly recognized by our employees as a best place to work. You can find us in 27 cities across the U.S., U.K., and Canada. Slalom is seeking an experienced Senior Project Manager with a strong consulting background to join our dynamic Delivery Leadership team. Our Project Managers work across multiple disciplines and industries and must be able to understand our clients’ businesses and build credibility quickly. They are adaptable, self-starters who are skilled at creating structure in ambiguous environments. Slalom’s Project Managers work across multiple disciplines and industries and must be able to understand their clients’ businesses and build credibility quickly. Typical project areas include leading custom and packaged system development and implementation, process or system improvement, vendor selection; and product definition, development, and launch using a variety of methodologies. You will demonstrate leadership and flexibility, as well as the ability to create rapport with clients, team members, project managers, and senior executives. The individual in this role must be able to deftly apply skills and methodology to manage others, proactively mitigate risks, and resolve issues when appropriate. Job Title: Senior Project Manager Responsibilities Manage a portfolio of projects, ensuring coordination of shared resources, common activities, and other dependencies across projects Develop and manage program financials including forecasting, profitability, invoicing and expense management Maintain the client relationship and keeping the client and stakeholders engaged in the project (ie: status reporting, issues management and risk management) Partner with the client to understand the organization, to determine potential project impact, and to tailor the project approach, plan and deliverables accordingly Qualifications: 7-10 years of consulting experience with at least 5 years in a senior project management or program management role Prior experience running cloud, CRM and/or data analytics (i.e. data migrations, data visualization, big data) implementations Demonstrated experience in all phases of waterfall and Agile software development lifecycle methodologies Demonstrated experience running mid to large scale technology implementations from initiation through project closeout Experience managing project budgets, forecasts, schedules, status reporting, working across multiple development teams Experienced in proposal and RFP development Adaptable self-starter who is skilled at creating structure in ambiguous environments Strong logical and analytical problem-solving skills; rigorous approach to project management to deliver enterprise-level projects Slalom Is An Equal Opportunity Employer And All Qualified Applicants Will Receive Consideration For Employment Without Regard To Race, Color, Religion, Sex, National Origin, Disability Status, Protected Veteran Status, Or Any Other Characteristic Protected By Law.

Serve as an important contributing team member on projects or lead smaller/less complex activities. Demonstrate analytical competence. 1 Develop sound analytic frameworks and associated analytic methodologies/ techniques for addressing both structured and unstructured problems. Consistently produce high quality analysis. 2 Develop and maintain broad, general institutional knowledge of primary clients/sponsors; their culture, organization, and issues. 3 Support business development efforts and/or marketing activities by maintaining strong client relationships through high quality work, increasing the visibility of our work, and other related activities such as proposal preparation. 4 Interact with sponsors/clients under the supervision of an experienced colleague, and with study POCs independently. 5 Make significant contributions to research publications and analytic products for individual projects. 6 Communicate results of work in a clear and concise fashion. Effectively communicate one-on-one and in groups. Document work efficiently and accurately. Effectively present work to colleagues, sponsors, and small audiences that are familiar with content. 7 Work with minimal or no guidance on focused, well-structured pieces of projects. Work under closer supervision on more complex, less-structured tasks. Serve as task lead for pieces of projects by managing own activities. May lead small projects under the supervision of an RTL/CMD. 8 Exhibit a positive attitude in interactions with colleagues and clients/sponsors. Provide clear guidance to colleagues on tasks. Take responsibility for own actions and outcomes. 9 Perform other duties as assigned. Job Requirements: 1 Education: Minimum Master’s degree in a relevant field or equivalent experience, PhD preferred. 2 Experience: Typical minimum requirements Ph.D. & 0+ years or Master’s & 2+ years of experience in research and analysis. 3 Skills: Ability to make significant contributions to projects/analyses; Strong analytic curiosity/ creativity; Ability to operate independently in the execution of assignments; Ability to work in a multi-disciplinary environment; Strong critical thinking skills; Knowledge of research techniques; Strong planning and organizational skills; Excellent interpersonal, oral and written communication skills; Ability to interact positively and somewhat independently with clients. 4  Other: Ability to obtain and maintain an Active Secret Security Clearance.  5.  Required Documents:  Use the “Resume Attachments” section to upload:1) Copies of transcripts from all schools attended (unofficial copies are sufficient); 2) Any writing sample(s) that best exemplifies your written work (i.e. post-conference writings, publications, etc...).

OPS-The Operational Warfighting Division conducts field-based research and manages the Field Program. We work on projects that help the Department of the Navy and other government agencies improve operational effectiveness through analysis of training methods, organizational alignment, policy, system performance, test & evaluation, interoperability, training, operational concepts, experimentation, and tactics development. Applicants should have relevant research experience and an increasing ability to operate independently. Typically lead smaller and/or less complex projects, playing a critical role as a team member on projects with specific technical/scientific expertise, or operating as a field rep. Consistently produce high quality analysis. 1 Develop and apply creative and innovative analytic solutions to complex problems with assistance/support from more senior staff. Play a supporting role in the mentoring and training of new staff individually or as a member of a project team. 2 Develop and maintain deep, specific institutional knowledge and expertise of primary clients/sponsors; their culture, organization, and issues. Use that knowledge to support training & mentoring of new staff, to support on-going work, and to support development and shaping of new work for existing clients/ sponsors. 3 Support business development efforts and/or marketing activities by interacting with CNA managers and current clients/sponsors on securing follow on work (e.g., small grants, or above core projects), expanding or developing new ideas for future projects, and occasionally working with potential clients/sponsors on developing new project ideas. Occasionally serve as internal reviewer of technical proposals. 4 Interact regularly and independently with clients/sponsors and related parties. Typically interact at the "peer equivalent" level, and have some level of interaction at senior level. Effectively represent CNA as an organization. 5 Influence decisions by sponsors/ clients; provide sponsors/clients with implementable recommendations. Occasionally support efforts to enhance CNA's reputation via publishing and outreach activities. 6 Summarize and synthesize larger pieces of work into effective executive summaries/executive briefings. Effectively present work to more senior and larger audiences. Effectively communicate with & engage colleagues at all levels of the organization. 7 Work under limited direction and general supervision from division management. Lead projects of low to medium size and/or complexity, as well as significant tasks on large or more complex projects. Effectively manage all assigned projects, to include delivery of high-quality analytic products on-time, and on-budget. 8 Help train/mentor less experienced team members, and support other staff on projects as required. Regularly demonstrate initiative in pursuing improvements in the quality of our projects and analytic products. Participate in corporate initiatives when asked to do so, and make contributions to initiatives focused on making CNA a better place to work. 9 Perform other duties as assigned. Job Requirements: 1 Education: Minimum Master’s degree in a relevant field or equivalent experience, PhD preferred. 2 Experience: Typical minimum requirements 5+ years of experience in research and analysis. 3 Skills: Ability to work on progressively more difficult projects/analyses, including directing portions of large research projects or small to medium projects under general supervision; Ability to operate independently and proactively in the execution of assignments; Ability to work in a multi-disciplinary environment; Strong critical thinking skills; Knowledge of research techniques; Strong planning and organizational skills; Excellent interpersonal skills; Strong and effective oral and written communication skills; Ability to interact directly and effectively with clients and influence their decisions. 4 Other: Ability to obtain and maintain an Active Secret Security Clearance. 5  Required Documents:  Use the “Resume Attachments” section to upload:1) Copies of transcripts from all schools attended (unofficial copies are sufficient); 2) Any writing sample(s) that best exemplifies your written work (i.e post-conference writings, publications, etc...).

CNA's Data Science Team brings data science expertise and support to the Department of the Navy. The team develops advanced analytics and algorithms, including machine learning and predictive analytics, that could have a transformative impact on the Navy’s competitiveness. Research Scientists have some relevant research experience and an increasing ability to operate independently. They typically lead smaller and/or less complex projects, playing a critical role as a team member on projects with specific technical/scientific expertise, or operating as a field rep. Scientists are expected to consistently produce high quality analysis. Research Scientists in the Data Science Team work on projects to help the Department of the Navy and other government agencies develop advanced analytics and algorithms for systems, sensors, networks, and platforms to ensure America’s defense in the 21st century. Scientists will learn CNA's unique approach to analytics that combines an understanding of the technical capabilities with insights gained from up close and current experience with real-world military operations. 1 Develop and apply creative and innovative analytic solutions to complex problems with assistance/support from more senior staff. Play a supporting role in the mentoring and training of new staff individually or as a member of a project team. 2 Develop and maintain deep, specific institutional knowledge and expertise of primary clients/sponsors; their culture, organization, and issues. Use that knowledge to support training & mentoring of new staff, to support on-going work, and to support development and shaping of new work for existing clients/ sponsors. 3 Support business development efforts and/or marketing activities by interacting with CNA managers and current clients/sponsors on securing follow on work (e.g., small grants, or above core projects), expanding or developing new ideas for future projects, and occasionally working with potential clients/sponsors on developing new project ideas. Occasionally serve as internal reviewer of technical proposals. 4 Interact regularly and independently with clients/sponsors and related parties. Typically interact at the "peer equivalent" level, and have some level of interaction at senior level. Effectively represent CNA as an organization. 5 Influence decisions by sponsors/ clients; provide sponsors/clients with implementable recommendations. Occasionally support efforts to enhance CNA's reputation via publishing and outreach activities. 6 Summarize and synthesize larger pieces of work into effective executive summaries/executive briefings. Effectively present work to more senior and larger audiences. Effectively communicate with & engage colleagues at all levels of the organization. 7 Work under limited direction and general supervision from division management. Lead projects of low to medium size and/or complexity, as well as significant tasks on large or more complex projects. Effectively manage all assigned projects, to include delivery of high-quality analytic products on-time, and on-budget. 8 Help train/mentor less experienced team members, and support other staff on projects as required. Regularly demonstrate initiative in pursuing improvements in the quality of our projects and analytic products. Participate in corporate initiatives when asked to do so, and make contributions to initiatives focused on making CNA a better place to work. 9 Perform other duties as assigned. Job Requirements: 1 Education: Minimum Master’s degree in a relevant field or equivalent experience, PhD preferred. 2 Experience: Typical minimum requirements 5+ years of experience in research and analysis. 3 Skills: Skilled in programming, statistics, machine learning, and data visualization. Ability to work on progressively more difficult projects/analyses, including directing portions of large research projects or small to medium projects under general supervision; Ability to operate independently and proactively in the execution of assignments; Ability to work in a multi-disciplinary environment; Strong critical thinking skills; Knowledge of research techniques; Strong planning and organizational skills; Excellent interpersonal skills; Strong and effective oral and written communication skills; Ability to interact directly and effectively with clients and influence their decisions. 4 Other: Ability to obtain and maintain an Active Secret Security Clearance.

As a Hitachi Solutions Associate Developer you will be responsible for participating in the technical customization of client CRM and ERP solutions. This can and will include: analysis, development of Technical Requirement Documents (TRD), developing of core code, working with global development teams, data migration, data integration, report development, testing, and support. The successful candidate will be a self-motivated individual, who is eager to learn and grow, and can work under dynamic conditions and within deadlines. Qualifications 1+ years developing custom solution with preference to web-based experience Familiar with Agile and SCRUM development methodologies  Hands on coding experience: preference for experience in Microsoft technologies such as C#, ASP.NET, etc. but strong experience in open source is also desirable  Ability to learn new methodologies, products and programming syntaxes  Ideal Qualifications:   Degree in Computer Science or related discipline Strong Database experience with preference in SQL Server but any RDBMS is desirable  Strong analytical and problem solving skills  Ability to collaborate in a dynamic and fluid team environment  Ability to travel across North America (both Canada and the United States) Additional Information   Variety of career growth options Personalized career coaching and mentoring Competitive starting salary Medical and Dental Benefit Package (including Long Term and Short Term Disability) 401K program with employer match

As a Hitachi Solutions Associate CRM Consultant you will be responsible for participating at all phases of the project life cycle helping to implement solutions for customers. Activities will include: interacting with the customer to understand business processes, documenting work processes, designing new solutions, testing, training end-users, and providing timely support and consultation to clients. The successful candidate will be a self-motivated individual, who is eager to learn and grow, and can work under dynamic conditions and within deadlines. Qualifications   Successful completion of a post-secondary degree/diploma in Business Administration, Information System, Computer Science, Engineering or a related University/College Degree Preference for at least one year of professional experience OR minimum of two intern/co-op experiences as part of Degree Preference for experience working with CRM solutions such as SAP, ORACLE, Siebel, Salesforce or Dynamics CRM (or an end-user of such solutions) Experience and strong working knowledge that demonstrates understanding of complex business processes in areas such as Sales, Marketing, Customer Service, Field Services, etc. Ideal Candidate Willingness to learn, try new things, live outside of normal “comfort zone” Ability to adapt to new tasks, environments and challenges Understand how to build and maintain positive client and peer relationships Strong analytical and problem solving skills Demonstrate strong communication skills (written and verbal) Ability to travel across North America (both Canada and the United States) extensively   Additional Information Variety of career growth options Personalized career coaching and mentoring Competitive starting salary Medical and Dental Benefit Package (including Long Term and Short Term Disability) 401K program with employer match

Nature & Scope:   On behalf of our client in Buffalo, NY, Imagine Staffing is recruiting for an Operations Assistant to provide support and execute organization-wide administrative functions and projects of varying difficulty and complexity with the goal of cleaning up inefficiencies and improving overall operational effectiveness. Primary Functions & Responsibilities: Collaborate with internal team to determine priority of needs. Calendar management, appointment setting, event coordination, meeting scheduling, etc. General administrative tasks including data entry, documentation/recordkeeping, paperwork completion, filing, and database management. Act as the administrative liaison to ensure efficient completion of various projects. Uphold confidentiality and handle confidential material and information professionally. Requirements & Qualifications: Associate Degree required; Bachelor’s Degree strongly preferred. 3 – 5 years of professional experience in an administrative capacity within a fast-paced environment. Computer literate with proficiency in MS Office Suite, including MS Word, Excel, and Outlook. Must be able to meet deadlines, wear multiple hats, maintain flexibility to pivot as needed throughout the day, and thrive in pressure situations that require attention to detail. Exceptional interpersonal/communication skills, both written and verbal, for extensive interaction with the internal team. Must be a self-starter able to work independently under minimal supervision, but also take direction/guidance well and function efficiently as part of a collaborative team. Ability to effectively prioritize, organize, and juggle multiple tasks/projects/deadlines simultaneously.

Do you love solving complex problems in a fast-paced environment and going to any lengths necessary to help customers and teammates succeed? Are you a relationship builder who loves talking to new people? Are you a hard worker who enjoys “getting your hands dirty”? Can you manage, mentor, and motivate entry-level colleagues? BluWave is an innovative, nimble, and rapidly growing organization with a unique business model serving a large unmet need within the Private Equity industry. We're looking for a sharp, driven, customer-success-oriented individual for our Consultant Manager position who can effectively engage with our clients and quickly get to the root of, and help solve, their business issues.   In short, BluWave is like an innovative and white glove Angie's List for private equity and VC firms and their portfolio companies, connecting them with excellent solution providers, like consulting firms, marketing agencies, and other expert advisors.   The Consultant Manager plays a key role in delivery of BluWave's solution: regularly interfacing with private equity and portfolio company leadership, managing our consultative research and identification process, and executing on our solution delivery, connecting resources and monitoring project performance.  Backgrounds with 3-7 years of experience in consulting, market research, and/or expert networks, and experience working with venture capital and/or private equity backed funds and their portfolio companies are desirable.   Responsibilities will include, but are not limited to: Assessing the customer’s needs by asking thoughtful and insightful questions Utilize strong project management skills in designing solutions Collaborating with others during the discovery and execution process Recruiting potential members to join the platform Managing and mentoring entry-level team members Support other coworkers in their efforts and endeavors Mastering BluWave’s platform and becoming a product subject matter expert Key characteristics:   A good person who loves to win and believes in “we” more than “me” A keen ability to ask questions, explore, and understand a wide variety of business challenges A natural ability to use existing and form new professional networks, build fast rapport over phone/email, and assess the quality and skill of third parties Self-motivated with strong ability to collaborate in teams and alone to get jobs done on time Extremely well-organized, detail-oriented, and highly comfortable with multitasking Amazing verbal and written communication skills   Position Requirements   Bachelor’s Degree in Business or related field; MBA preferred 2+ years of experience in management consulting, market research, and/or expert networks 2+ years in a client or customer facing role as an account manager, client manager, or similar role as a consulting or project manager Track record of providing strategic solutions to organizational issues or problem Experience working with venture capital and/or private equity backed funds and their portfolio companies is strongly desired   Future Opportunities for Growth:   As  BluWave  grows, numerous opportunities for additional responsibilities and advancement will present themselves to talented, ambitious, team-oriented individuals who have proven themselves in the Consultant Manager role.   Please include your resume and a message to let us know why you would be a good fit for this position.   BluWave , LP is proud to be an equal opportunity employer that is committed to inclusion and diversity.     More information at bluwave.net .

Mobomo is a group of exceptional designers and engineers building world-class digital experiences. Our reputation for creating beautiful, innovative and scalable web and mobile applications has won us clients from federal agencies to Fortune 100 companies to napkin-stage startups. We are lean, agile, and cloud-first. We bring great ideas to life, and we move fast. As a Junior Quality Assurance Engineer at Mobomo, you will: Communicate clearly and effectively about technical issues and resolutions within the team. Join an Agile/Scrum development team, participating in daily stand-up meetings and other Scrum ceremonies. Test, troubleshoot, triage and remediate functional defects. Become the champion of the application’s functional and nonfunctional requirements. Identify, prioritize, and document bugs and defects. Create detailed and comprehensive test cases and plans. Work on some of the coolest projects in the industry. Minimum Qualifications Enthusiasm to learn and solve problems! Strong communication skills and positive attitude. Ability to discover and solve problems using a combination of problem deconstruction, critical thinking, ingenuity, and research. Must be able to work onsite in Tysons Corner, VA. Bonus Qualifications A precise attention to detail. Basic HTML and CSS knowledge.

Mobomo is a group of exceptional designers and engineers building world-class digital experiences. Our reputation for creating beautiful, innovative and scalable web and mobile applications has won us clients from federal agencies to Fortune 100 companies to napkin-stage startups. We are lean, agile, and cloud-first. We bring great ideas to life, and we move fast. As a Junior Quality Assurance Engineer at Mobomo, you will: Communicate clearly and effectively about technical issues and resolutions, both within the team and to external clients and stakeholders. Join an Agile/Scrum development team, participating in daily stand-up meetings, sprint planning, retrospectives, and other Scrum ceremonies. Test, troubleshoot, triage and remediate functional defects. Become the champion of the application’s functional and nonfunctional requirements. Identify, prioritize, and document bugs and defects. Create detailed and comprehensive test cases and plans. Work on some of the coolest projects in the industry, shipping software early and often. Enjoy our award-winning culture including flexible time off. Minimum Qualifications Enthusiasm to learn and solve problems! Strong communication skills and positive attitude. Ability to discover and solve problems using a combination of problem deconstruction, critical thinking, ingenuity, and research. Degree in Computer Science or IT, or comparable on-the-job experience or training. Must be able to work onsite in Tysons Corner, VA. Bonus Qualifications Knowledge of manual testing techniques such as functional testing and system testing. Experience writing test documentation such as test plans and bug reports. Experience using project tracking tools such as Jira. Experience using automation testing tools such as Selenium. A precise attention to detail. Basic HTML and CSS knowledge.

Mobomo is a group of exceptional designers and engineers building world-class digital experiences. Our reputation for creating beautiful, innovative and scalable web and mobile applications has won us clients from federal agencies to Fortune 100 companies to napkin-stage startups. We are a lean, agile, and cloud-first. We bring great ideas to life, and we move fast. As a Junior Software Engineer at Mobomo, you will: Communicate clearly and effectively about technical issues and resolutions, both within the team and to external clients and stakeholders. Join an Agile/Scrum development team, participating in daily stand-up meetings, sprint planning, retrospectives, and other Scrum ceremonies. Assist fellow engineers with technical problem-solving. Test, troubleshoot, triage and remediate functional defects. Follow industry best practices, including source code versioning, linters, testing, devops, and continuous integration and deployment. Work on some of the coolest projects in the industry, shipping software early and often. Enjoy our award-winning culture including flexible time off. Minimum Qualifications Enthusiasm to learn and solve problems! Strong communication skills and positive attitude. Ability to discover and solve problems using a combination of problem deconstruction, critical thinking, ingenuity, and research. Degree in Computer Science or IT, or comparable on-the-job experience or training. Must be able to work onsite in Tysons Corner, VA. Bonus Qualifications Proficiency in HTML, CSS, or JavaScript.

Mobomo is a group of exceptional designers and engineers building world-class digital experiences. Our reputation for creating beautiful, innovative and scalable web and mobile applications has won us clients from federal agencies to Fortune 100 companies to napkin-stage startups. We are a lean, agile, and cloud-first. We bring great ideas to life, and we move fast. As a Junior Software Engineer at Mobomo, you will: Communicate clearly and effectively about technical issues and resolutions within the team. Join an Agile/Scrum development team, participating in daily stand-up meetings and other Scrum ceremonies. Assist fellow engineers with technical problem-solving. Test, troubleshoot, triage and remediate functional defects. Follow industry best practices, including source code versioning, linters, testing, dev-ops, and continuous integration and deployment. Work on some of the coolest projects in the industry. Minimum Qualifications Enthusiasm to learn and solve problems! Strong communication skills and positive attitude. Ability to discover and solve problems using a combination of problem deconstruction, critical thinking, ingenuity, and research. Must be able to work onsite in Tysons Corner, VA. Bonus Qualifications Proficiency in HTML, CSS, or JavaScript.

THE KEY Join our Enterprise Asset Management team dedicated to improving performance of critical infrastructure. Use your unique skill set to provide and guide customers on GIS based data, providing concise visual information to empower decision makers in large corporations, municipalities and large government entities. WHY ADVOCO  It all started with a dream 14 years ago. Since inception in 2002, our vision to earn the title of Trusted Advisor has never been more evident. Advoco’s group of individuals, who each possess contagious enthusiasm, makes up a team that strives daily to do something awesome. And we want you to be a part of that team too.   ABOUT ADVOCO  Advoco is a leading management and consulting services company passionate about helping clients transform their organizations by deploying Infor’s EAM solution to improve their assets’ performance. As the largest Infor EAM consulting and services company in North America, with offices in Berkeley, CA, Greenville, SC, and Syracuse, NY, Advoco is reaching every corner of the EAM market making a difference for our clients every day. Founded in 2002, Advoco has continued to be a premiere resource for anything Infor EAM and leverages our domain expertise in maintenance improvement, configuration, implementation, web service know-how, integration, report development and on-going support.   WHY TOP TALENT JOINS OUR TEAM   Professional Growth:  Rapid Expansion: Doubling in size in the past 3 years with a consistent growth pattern, Advoco provides substantial opportunity for you to grow with the company. Work with Fortune 1000 companies: Contribute to the Infor EAM success of numerous enterprise organizations. Award winning: Receiving high recognition in the EAM industry, Advoco is a team of innovative, hardworking, and proficient professionals. Career growth: In business or technical tracks, you will learn from our dynamic workplace with mentorship from a strong leadership team and knowledgeable colleagues.   Atmosphere & Perks: Greater than yourself: As an active member of the community, we at Advoco enjoy giving back. Culture: In addition to an environment that facilitates personal growth, we more importantly encourage a culture that is fun including fitness challenges, winemaking, philanthropy efforts, happy hours, and our infamous annual Christmas party. Flexibility: Sometimes life gets in the way; at Advoco we accommodate for life’s unexpected challenges. Family: At Advoco, we consider each other family. We support one another in and out of the work place. Whether you have a question or need some advice, you will always have a friend to lean on here.  THE AWARDS Infor’s EAM Partner of the Year 2018 Service Performance Insight’s 2017 & 2018 Best of the Best SC Chamber of Commerce & SCBIZ’s #1 Best Place to Work 2017 & 2018   THE WORK Here are some things that are done during a Project Delivery: Responsible for the analysis and transformation of data into business intelligence and spatial outputs which can then be utilized to improve decision making, operations, and asset management. Contribute to the development of world class GIS integrated asset management framework that allows clients to better manage its activities and add value to their assets. Development and guidance on high-level design and conceptual GIS data architectures. Ensure all data and metadata is created, stored, organized, and maintained according to standards and consistent with GIS industry best practices. Provide training and support to all GIS users and ensure the data is available, accurate and discoverable. Perform a range of technical and support functions relating to the day-to-day maintenance of Enterprise GIS systems which requires a substantial understanding of spatial data principles, map projections and digital repositories.   THE PERSON Detailed oriented, solution focused Communicative to Advoco’s team and the client regarding technical designs Innovative and a creative technical problem solver Flexible to travel (some travel may be required)    THE SKILLS Detailed understanding of ESRI product set and extensions particularly ArcMap/ArcEditor and ArcGIS Server Enterprise. Advanced understanding of Linear Features Knowledge and proficiency with ESRI Roads & Highways Advanced understanding of ESRI published rest services including tile-based feature services Advanced understanding of ESRI service security and security implementation including server manager and Portal In-depth knowledge of Structured Query Language (SQL), particularly PL/SQL and T-SQL. Advanced knowledge and experience working with Microsoft Office Products Excellent interpersonal, written, and verbal communication skills to create and maintain long-lasting client relationships Ability to communicate convincingly and effectively with different parts of the organization Rigorous attention to detail and a strong focus on building client relationships Innovative problem solving and critical thinking approaches to proactively solve a broad range of business issues across technologies. Exceptional presentation and interpersonal communication skills in order to engage effectively with clients, trainees, and internal management THE EXPERIENCE Bachelor’s degree or Master’s degree in an analytical field such as Computer Science, Engineering, or equivalent work experience Minimum of 3 years of experience in a GIS related role Experience working with Water/Wastewater, Rail, Government Municipalities or Utility Transmission projects preferred.     Advoco is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Advoco are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service or any other status protected by the laws or regulations in the locations where we operate.   

WHY ADVOCO  It all started with a dream 14 years ago. Since inception in 2002, our vision to earn the title of Trusted Advisor has never been more evident. Advoco’s group of individuals, who each possess contagious enthusiasm, makes up a team that strives daily to do something awesome. And we want you to be a part of that team too.   ABOUT ADVOCO  Advoco is a leading management and consulting services company passionate about helping clients transform their organizations by deploying Infor’s EAM solution to improve their assets’ performance. As the largest Infor EAM consulting and services company in North America, with offices in Berkeley, CA, Greenville, SC, and Syracuse, NY, Advoco is reaching every corner of the EAM market making a difference for our clients every day. Founded in 2002, Advoco has continued to be a premiere resource for anything Infor EAM and leverages our domain expertise in maintenance improvement, configuration, implementation, web service know-how, integration, report development and on-going support.   WHY TOP TALENT JOINS OUR TEAM   Professional Growth:   Rapid Expansion: Doubling in size in the past 3 years with a consistent growth pattern, Advoco provides substantial opportunity for you to grow with the Work with Fortune 1000 companies: Contribute to the Infor EAM success of numerous enterprise Award winning: Receiving high recognition in the EAM industry, Advoco is a team of innovative, hardworking, and proficient Career growth: In business or technical tracks, you will learn from our dynamic workplace with mentorship from a strong leadership team and knowledgeable Atmosphere & Perks:   Greater than yourself: As an active member of the community, we at Advoco enjoy giving Culture: In addition to an environment that facilitates personal growth, we more importantly encourage a culture that is fun including fitness challenges, winemaking, philanthropy efforts, happy hours, and our infamous annual Christmas party (planning to have it in Caribbean this year!). Advoco was named SC’s #1 Best Place to Work in 2017! Flexibility: Sometimes life gets in the way; at Advoco we accommodate for life’s unexpected challenges. Family: At Advoco, we consider each other family. We support one another in and out of the work place. Whether you have a question or need some advice, you will always have a friend to lean on     THE WORK The first thing you will do is get trained on the Infor EAM solution. Initially the training is a combination of classroom and remote training on the Infor product itself, and the second part of the training is hands on experience with other Advoco consultants. Your main focus will be contributing to the implementation of Infor’s EAM system. This job requires passionate people committed to working together to put forth an innovative product for the client.     Here are some things that are done during a Project Delivery: Engage with clients as a part of the Advoco implementation team to both understand their objectives and to determine their system needs Work with the Solution Architect to define project responsibilities and ensure efficient delivery timetable Participate in the design of the solution that best fits the client’s needs alongside an Advoco Solutions Architect, looking for opportunities to improve the client’s business processes Customize and build the solution using Infor EAM's core configuration capabilities including screen designer, FlexSQL, and Cognos reporting services Conduct any testing and troubleshooting necessary to ensure the optimal functionality of the solution Lead client training sessions and provide other end-user services Provide support for clients including resolution of questions or problems regarding the EAM solution Generate deliverable documentation for customers Develop application knowledge in specific product suite and operating environment and technologies    THE PERSON Detailed oriented, solution focused Communicative regarding timeline, design and delivery tasks to be completed Innovative and a creative problem solver Open and flexible to travel (nationally and/or internationally) in order to provide on-site consulting services to clients    THE SKILLS Experience with business processes including use of system tools such as MS Visio and MS Project Excellent interpersonal, written, and verbal communication skills to create and maintain long-lasting client relationships Ability to manage multiple projects using outstanding organizational skills Take initiative in learning and developing EAM proficiency Ability and willingness to develop an understanding of SQL    THE EXPERIENCE Bachelor’s Degree in computer, engineering, or technical related field preferred Excellent knowledge of PC environments particularly MS Office Experience working on technical or maintenance improvement projects Experience working in the public sector or with public sector clients is preferred     Advoco is an equal opportunity employer. Advoco does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. At Advoco we believe that diversity and inclusion among our team is essential to our success as a company, and we endeavor to recruit, develop and retain the most talented people from a diverse pool of candidates.

Overview: The role of the Financial Assistant is at the center of Brightside's work with clients. By building a trusting relationship that combines financial expertise with compassionate support, you will be able make a positive impact in the lives of our employee clients and their families. Responsibilities and Tasks We are currently hiring 1-2 additional team members that are certified CFP’s to assist in growing our employer-based personal finance model. In this role, you will serve a portfolio of employee clients and provide comprehensive concierge financial services to them in addition to helping our Financial Assistants with complex financial scenarios. This means helping with developing and implementing strategies for getting out of debt, managing their cashflow, and improving behavior relative to client finances to save and plan for the future. Our model is unique and different than other industry practices and our CFP team members will help us to further architect the model leveraging their certification, expertise and years of experience. In this role, you will not only provide up to date financial information using our robust technology but use state of the art influence and relationship techniques to help people make concrete behavioral improvements to the way clients handle money to improve their situation for the long-term as well. Specifically, you will leverage a telephonic environment to: Support Financial Assistants will clients’ needs that require CFP knowledge and expertise solving complex financial scenarios with them on behalf of the client Contribute and/or lead the ongoing development of material/education/trainings that increase the overall organization’s understanding of complex financial scenarios Provide ongoing education internally on financial Provide financial education to clients on relevant topics Provide options and solutions to help solve financially related problems presented by the client Provide emotional support to clients as it relates to their financial situation Attributes and Competencies: To succeed in this role, you need to be wired for service and care about your customer: You are empathic but have a good sense of boundaries and appropriate professional behavior You are caring, compassionate and driven to fulfill customers’ needs You are a great critical thinker (able to collect, synthesize and interpret data in service of planning and decision making You can leverage your prior work expertise as a CFP but can also think critically about what work and did not work in previous models and embrace different approaches to addressing your client’s needs and changing their long term financial behavior. You love to solve problems and are creative at it You are eager to learn and seek feedback both for yourself and the organization Strong financial acumen, ability to apply certification learnings You are adept with technology and can leverage solutions/systems to reach a desired outcome You are organized with strong follow-up capability and can work at appropriate levels of detail relative to the task at hand You can handle to handle high volume of phone calls or chats in a fast-paced environment You can multitask and effectively manage deadlines and goals You have strong verbal and written communication skills You have Strong computer and internet skills; MS Office, Chrome, Google Apps and other programs or platforms Customer Service experience in a customer call center is a plus Bilingual in English and Spanish is a plus Demonstrated Experience: Only Certified Financial Planners (CFP’s) will be considered for this role. 3-5 years in a role that demonstrates a customer centric focus Demonstrated ability to build a trusting relationship with your customer via telephone in an ongoing relationship-based environment Strong work history demonstrating your impact of enhancing the company through your contributions/suggestions/improvements of the organization Ability to comply with company and industry standard policy and procedures while remaining solution oriented and creative with approaches Coaching and professional sharing of knowledge to colleagues to grow overall organization Benefits: Medical Dental Vision Disability Paid Training PTO Job Type: Full-time Brightside is an equal opportunity employer and values diversity. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Local applicants only. No relocation assistance is available for this role.

Fueling Softchoice’s growth and your own Imagine someone handed you the keys to a business and a recipe for success, and said: “Go for it!” If that’s the kind of thing that gets you pumped, we want you to apply to be our newest Territory Sales Representative (TSR)! Breaking into sales, the best way possible Our TSR’s are the growth-engines of Softchoice — acquiring more than half of new targets in the years ahead. Working with us, you are responsible for prospecting, cold calling new contacts, and growing and diversifying your territory. We're counting on you to seize this chance to smash quotas, conquer milestones and help us achieve our vision, as you pursue your own. Challenging customers to do more Our most successful TSR’s know there’s value in challenging customers to break out of their comfort zone. You will proactively learn about customer objectives and challenges, developing a deep understanding of their business and spotting new opportunities. With those insights, you lead new conversations and tailor compelling messaging to deliver continually added value. Un-matched mentorship and growth Softchoice’s award-winning Sales Training Program and Leadership Team offers mentorship from the best professionals in the industry, giving you regular one-on-one coaching and feedback. This 12-week Sales Academy (mandatory, but incredible) – provides the tools you need to deliver Softchoice’s market-winning services, strategies, and messages to North America. As an ideal candidate, you are: Able to support your customer’s needs, while consistently delivering added-value and pursuing new business Analytical and strategic, finding unique approaches to hitting your plan Intent on learning about the ever-changing world of enterprise technology Full of confidence and business acumen, with exceptional written, verbal and presentation skills Not afraid to break ground on new relationships and skillfully overcome challenges with customers and team members An effective, metric-driven sales person with a proven track record of success You will also have 1 to 3 years of sales or retail experience and post-secondary education (University preferred). How Do We Hire Great People? We believe in matching the right people for the right role. Once you’ve applied for a position, our team of Talent Advisors will review your resume and application against all open roles at Softchoice. We also keep in mind any future or upcoming roles you may be a fit for. As part of our selection, onboarding and development process, we utilize tools to help us better match candidates with our roles. If we see a match with your skills and our open roles, we will reach out to you to schedule time to talk so that we can learn more about you and you can learn about us. Only those candidates selected for further consideration will be contacted directly. However, we will retain your application on file and would be pleased to contact you if further opportunities arise. Still not sure this is the next step in your career? Here are more reasons you will love working here: Benefits package starting on Day 1 for you and your family Frequently listed as a top workplace and employer in Canada and the USA A focus on meaningful work that drives professional development Being part of a winning, high-performance team Two paid volunteer days and one paid moving day a year Helping change the world with our staff-run charity Softchoice Cares An exciting workplace culture, including dog-friendly offices and monthly beer carts